20 Most Recent Lexmark Optra T612 Laser Printer Questions & Answers

Please see the attached photo for instructions on how to replace the High Voltage Power Supply for the Optra T Series.

Lexmark Optra... | Answered on Dec 06, 2012

go to your menu press select
network menu - select
network option 1 - select
network set up - select
print - select
print set up page - select

Lexmark Optra... | Answered on Aug 30, 2011

Please access the website support.lexmark.com/printerfirmware, and then type key code prnname2 or optrateng to download the firmware.

For further assistance, please contact Lexmark Technical Support.

Lexmark Optra... | Answered on Jul 18, 2011

open the printer tray and remove the paper jam

Lexmark Optra... | Answered on Nov 24, 2010

I just answered this for another user please see this thread:

Lexmark Optra... | Answered on Oct 19, 2010

Erase Lamp Service Check (010/212/414/616)
Error code 928 may be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective.
Note: If the erase lamp assembly is defective, both the erase lamp and lens are replaced as a kit. Models 41b/41e/41l and any model at service level B do not have erase lamps installed. Go to "Printer Serial Label" on page 7-2 to identify the printer service level. Make the following checks when a 928 service error displays.

1 Cable, Front Harness
Check the connection of the front harness to connector J10 on the engine board for correct installation. If incorrect, repair as necessary.Check the front harness to erase lamp assembly for correct
installation. If incorrect, repair as necessary.

2 Engine Board Remove the controller board and toner cartridge from the machine. Ground pin J10-15. The erase lamps turn on. The lamps can be observed through the front of the machine with
the cover open and print cartridge removed. If the lamps do not turn on, measure the voltage on J10-14. The voltage reads approximately +24 V dc. If incorrect, replace the engine board. If correct, check the voltage at J10-15. The voltage reads between +15 V dc to +20 V dc. If incorrect, check the continuity of the erase lamp lines in the main harness. If incorrect, replace the cable harness. If correct, replace the erase lamp assembly.

Lexmark Optra... | Answered on Oct 19, 2010

The 921 service fuser error indicates the fuser indicates that the fuser unit failed to reach the standby temperature. This usually requires service. But here's a couple of things worth checking:
  • Unplug printer from power source, replug after 30 seconds. Make sure to plug the printer straight to the power outlet in the wall. Bypass any surge devices or power strips as they can cause low amperage resulting to false fuser error.
  • Check Maintenance kit count. Go to Configuration Menu by pressing Select and Return while powering on the printer. If count value reached 300,000, maintenance kit should be replaced.
If error continues, don't hesitate to contact Lexmark technical support or your authorized service provider for assistance.

Lexmark Optra... | Answered on Aug 30, 2010

If the bin is not full, maybe the exit flag is stuck causing the error. This article might help resolve the problem. Just click on this link: http://bit.ly/9R6UOU. Thanks.

Lexmark Optra... | Answered on Aug 05, 2010

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