20 Most Recent Dyson DC14 Animal Bagless Upright Cyclonic Vacuum - Page 3 Questions & Answers

Good evening Amy You can see the full manual for the DC14 here https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/dc14_opmanual_usa2007%20pdf.pdf The troubleshooting section addresses this problem on several fronts, though the executive summary boils down to:

1. Re-check that there aren't obstructions in the lines.
2. Make sure that all of those bends and junctions are fully snapped into place (this has been the one that gets me the most with my DC-07 after I clean it)
3. Make sure that the filters are clean, clean them if necessary, or replace them
4. Since you mention replacing the brush. make sure the brush is snapped in flush with the soleplate. In my experience, the eccentric assemblies at the end of the brushbar holding it into the head are really easy to get mounted not-quite-right for alignment, leading to the soleplate not closing properly. Take another look to see if one or both of them are mis-aligned.
5. make sure the vacuum is reclined. Full upright shifts suction to the handle for the accessories.
6. Make sure that the accessory hose isn't clogged and doesn't have a hole in it. You'll want to stretch it out fully to check the walls for holes. I hope this helps! Good Luck D

replacement power cord (I'm hoping I'm reading a UK-to-USA transliteration of 'Mains Lead' correctly) can be found many places like Sears Sears com or Amazon 1 Dyson DC07 DC14 DC17 DC18 DC25 Power Cord Compare to Part 905449 02... . My links have US type endplugs, if this doesn't reflect your location, amend the sources as appropriate. Rather than steal or borrow credit where due, you can see here on iFixit Dyson DC14 Power Cord Replacement for what to take apart to swap the cord out. Needless to say, make sure you have the power disconnected from the wall before opening up anything on the vacuum (or any other electrical device). Good Luck!

Pretty consistently in the manuals, the procedure is to put your foot on the lower unit, and pull the handle backward. Dyson says this is the method. Their manual is here: https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/dc14_opmanual_usa2007%20pdf.pdf and it is mentioned on page 6 (at least as the PDF viewer lists pages. Good luck!

If you call dyson at 1-866-693-9766 they will give you a list of locations near you. And if there aren't any locations near you they will help you arrange to ship it directly to them(don't know about the cost of shipping it though). Good luck.

Hi there,From what you've described, it sounds as if you may not have your clear bin and cyclone pack assembled correctly. Please check you have these parts correctly fitted together - it may help to take a look at the DC14 user guide:http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdfThis should resolve the issue, but for any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).Best wishes,JackDyson Online Customer Support

push down on it and press release

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.

Hi Brenda, it's Jack at Dyson. We would normally recommend having this seal replaced by a qualified Dyson engineer as part of a service inspection. If you need some help with your DC14, or to discuss your options for repair, you're welcome to contact our experts directly by calling on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

watch this dyson replacement

hope it helps

Check the brush roll area closely. There is probably something in there causing the noise. It could be the clutch or the brush roll.

Hi there, it's Jack at Dyson. An unusual noise like this can often be caused by something simple, like a part or a seal slightly out of position. I appreciate you've checked your DC14 thoroughly for issues, but we're usually able to diagnose the cause most effectively by listening to the machine over the phone. When you have your DC14 easily to hand, I would encourage you to give the Dyson Customer Helpline a call to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.

That part is not sold separately. You have to buy the whole dust bin assembly. You should go to your local vac shop and see if they have a good used one. At my store we have piles of old Dysons that we sell parts off of.

• You will need to remove the switch cover and replace the main power switch.

You are not going to get an answer to that type of question here...

What on earth is a "power cam". My DC14 doesn't have anything that resembles this description.

You have to remove just about everything to access the motor. Instead of mew describing it, take a look on Youtube - there's plenty of information there. Take a look at: How to replace and fit Dyson motor DC14 DC07 The motors do go wrong and non-genuine replacements are half the cost and work just as well. I got a motor and a set of filters for much less than a "genuine" YDK part.

If it is not something wrapped around the beater bar (lay flat and turn over to check, remove floor plate if necessary), an object loose in one of the pathways to the dust collector, or a failing motor then I'm not at all sure. What kind of noise?

Pull out handle as usual. Release hose from wand and handle by pressing the pair of release clips on the handle just above where the hose enters. I have to press these clips quite hard and pull quite a bit to get the hose to come free. All the above is as you would normally use the hose. Lay hose down to rear of machine. Just between the bottom of the hose and the machine body is a small plastic tab: pull this a little away from the machine body. Slide bottom end of hose upwards and out of the machine. The hose can be dismantled from the plastic fittings at each end but has not been designed for the user to do so: the hose and fittings are bought as an assembly (not expensive at about GBP15).