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Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Questions & Answers
I took the roller brush off to clean it,replaced it now it will only spin in the recline position.l put it in the vacuum position and it stops. I have a DC 14 animal.
I'm not sure what you mean by recline and vacuum positions. Normally when the handle is in the upright position to use the tools and hose the brush roll does not turn. When you recline the handle into the floor vacuuming position the brush spins. If you were able to remove the brushroll an reinstall it the brush roll belt is likely very stretched out because otherwise it is very difficult to put the bush roll back in with out using the belt change tool. This can cause the brushroll to spin but stop spinning when when it hits the carpet because he belt is too loose. Belts must be very tight to spin the brush roll in he carpet. There is also another belt that you can't see under the clutch cover. It becomes stretched out also. The belts need to be replace every few years as do any stretch belts. The hard part about changing belts on your model is they are inside the clutch, it's easier to replace the whole clutch. If you have any questions or need any of the parts or belt change tool please email me at
[email protected].
3/16/2018 7:32:42 PM •
Dyson DC14...
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290 views • 0 helpful votes
Problems with suction on floor of vac
Often times when people bring a vac in for repairs and say it has no suction at the floor it has good suction but not good agitation. Make sure the belts in the clutch are new (some people are selling used clutches with stretched out belts) and the brush roll is good. If the agitation from the brush roll is not good it will not pick up even light soils like hair and lint.
10/8/2017 11:12:03 AM •
Dyson DC14...
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170 views • 0 helpful votes
I had a clog in
Check to make sure the wands and tubes are all put back on properly.
8/12/2017 11:00:03 PM •
Dyson DC14...
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458 views • 0 helpful votes
I have a DC14. About
your clutch has failed 29 for new clutch, your local vac shop will charge 49 all in for service and wash and new clutch
5/5/2017 4:57:03 AM •
Dyson DC14...
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266 views • 0 helpful votes
My turn on/off switch will not stay on
There's a spring in the switch to give it "snap action" on or off. The spring may be broken or out of place. They are not repairable, need new one.
5/12/2016 2:49:34 PM •
Dyson DC14...
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1,022 views • 1 helpful votes
Has suction, but why isn't it picking up?
Good evening Amy
You can see the full manual for the DC14 here
https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/dc14_opmanual_usa2007%20pdf.pdf The troubleshooting section addresses this problem on several fronts, though the executive summary boils down to:
- Re-check that there aren't obstructions in the lines.
- Make sure that all of those bends and junctions are fully snapped into place (this has been the one that gets me the most with my DC-07 after I clean it)
- Make sure that the filters are clean, clean them if necessary, or replace them
- Since you mention replacing the brush. make sure the brush is snapped in flush with the soleplate. In my experience, the eccentric assemblies at the end of the brushbar holding it into the head are really easy to get mounted not-quite-right for alignment, leading to the soleplate not closing properly. Take another look to see if one or both of them are mis-aligned.
- make sure the vacuum is reclined. Full upright shifts suction to the handle for the accessories.
- Make sure that the accessory hose isn't clogged and doesn't have a hole in it. You'll want to stretch it out fully to check the walls for holes.
I hope this helps!
Good Luck
D
11/14/2015 10:09:34 PM •
Dyson DC14...
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125 views • 0 helpful votes
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