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Dyson DC07 Bagless Upright Cyclonic Vacuum - Page 3 Questions & Answers
Dyson Vacuum, brush won't spin
I just picked one of these (DC-07s) up at a flea market, and even talked the price down since I didn't see the brush spin when i power tested it. The brush will not spin if (1) the vacuum is fully upright (i.e. the handle is all the way up, or (2), if the brush clutch is disengaged. The system has a clutch to engage or dis-engage the brush, so that you don't have it kicking debis all over hard floors. Looking down from the usual vacuum-driver positing, it's on right hand side of the brush/motor/wheel assembly. A (probably) grey cylindrical knob that can be turned toward you for hard floor (no spin) mode, or away from you to engage the brush for carpet.
If neither of those works, check that the belt is still attached. Disengage the clutch, turn unit over so you can see the brush. Try to spin it. It should spin freely. Now engage the clutch and try to spin it. If it still spins freely, the drive belt is broken or missing, at which point you'll need to look up the replacement process (not difficult) online and get another belt (or see if it just came loose). The belt is secured under a cross-over piece on the bottom plate for the brush, so it can be a bit of a pain to get to.to check it's still there, so the ease-of-rotation test is easier.
Hoping this helps, and good luck!
My dyson just quit working when I plug into electricity it will not come on
This could many things.
In order of ease of checking/testing:
1. Have you checked the fuse in the plug ?
2. It could be a cable fault - do you have a multi-meter and know how to test for continuity ? If not, you'll need help from someone how has/can, if not take your Dyson to a repair shop.
3. It could be a faulty on/off switch - same test criteria as for item 2.
4. It could be a faulty over current/temperature cut-out that safe guards the motor - this is in reality part of the motor so very difficult to replace seperately.
5. It could be a faulty motor - there is no easy way to test a motor but if all the other items above are okay, then it's pretty much a given the motor is finished. Motors can be obtained fairly cheaply but require very good DIY skills and tools to fit.
TOO MUCH SUCTION
Clearly no one read the question problem is not low suction but too much
Release button to empty cylinder wont work cant get it off manually
Hello, the canister empty function works by pulling a long plastic rod that moves the catch on the bottom access door. It sounds like either the puller is stuck or that the rod may be broken. If the puller does move upward when pulled, then the later in most likely. You can check by removing the Torque screws and pulling the top section off very gently, because the canister really needs to be opened and removed first, do this outside to avoid a dirt spill in the house, either way I would look for a used canister from another machine, which is really a much cheaper and less dirty option.
Make brushes turn - band is intact but not turning the brushes
Hi there, it's Jack at Dyson.
Are you able to confirm whether your DC07 includes the brush control feature or not? The brush control would be a round dial on the cleaner head which allows you to turn off the brush bar when cleaning hard floors or delicate rugs.
If your DC07 does include brush control, make sure that when the vacuum cleaner is turned on and reclined, the brush control is set to 'Carpets'. The brush bar will never rotate when the brush control is set to 'Hard floors', or when the machine is standing in the upright position.
If you're confident your machine is already set correctly but the brush bar is still not rotating, or if your DC07 is a version which doesn't include the brush control feature, we'd appreciate the opportunity to provide further assistance.
I'd encourage you to give the Dyson Customer Helpline a call when you have your DC07 easily to hand so we can take you though some simple troubleshooting checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Is there an adjustment for a dyson vacuum?
Hi there, it's Jack at Dyson.
Most Dyson vacuums are engineered to adjust automatically for different types of flooring, and for different types of carpet pile. However some also include a brush control feature, which allows you to turn off the brush bar when cleaning hard floors or delicate rugs.
If you can reply to confirm exactly which model of Dyson vacuum you own, and which aspect of the machine you want to adjust, I'll be happy to provide further information.
Alternatively you're welcome to call us and speak with our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Dyson Animal DC07 making a horrible noise!
Ensure plug is not in the socket.
remove the guard from around the roller on base of Dyson by turning 3 screws 90 Deg anti clock wise.
unclip belt from the metal spindle from the motor.
Pull out the roller.
Pull the end of the roller out.
They do not screw, they just pull out.
Clean the muck out from inside the roller ends.
Put end caps back on.
put belt on and thread through the slot.
put belt back on to motor spindle.
Ta da it stops squeeling.
Hi my dyson dc07 allergy is not picking up the
Hi its Darran at Dyson.
The first thing to check is that the brush bar is rotating when the machine is switched on and lowered into the vacuuming position. If it isn't, make sure the brush control dial is in the centre position and moves forward to the on position when the head is released.
Its worth checking the whole machine for blockages as outlined in the user guide or on our website support section at www.dyson.com.
Should you need any further assistance, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service
Trigger on my dc07 does not open cylinder flap,what can i do
Hi Stephen, This is a pretty uncommon problem and it is not terribly easy to fix. I suspect Dyson became aware of it and changed the mechanism as I have only seen this issue with
Dyson DC07. Basically there is a long plastic rod from the trigger to the bottom flap when you pull on it the latch is released and the flap opens. Your plastic rod has most likely broken. The unfortunate thing is you cannot buy that rod you might have to buy the complete radix assembly. It normally happens that the bottom end breaks off when someone holds the base in place and pulls the trigger. If this is the case then you may be able to super carefully glue the pieces back together. Watch the video I linked below it shows how to get the radix apart. The tricky part for you is that you will then need to insert a coat hanger or some other slim long thing into the centre and manually push the release which is right at the base of the radix in the middle this will release the flap. From there see if you can find the broken bit and repair the pieces. Super glue wont hold, you will need araldite or some other super strong compound. Of course if this sounds like too much trouble just buy a new radix.
My dyson dc07 wont turn on
Hi Mike, it's Jack at Dyson.
If your DC07 shut off while you were using it, and now will not turn on again, it may have overheated. Most Dyson vacuums are equipped with a thermostat which will shut them off for protection if they begin to overheat. This can often be due to a blockage, or because the filter needs a wash.
However, if it's been over 24 hours and the vacuum still won't run, it's likely there's a fault elsewhere. We'd be happy to help you check for this - you'd just need to give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Dc4 has low suction
HI, it's Jim from Crucial Vacuum!
Low suction from your Dyson DC07 can be directly related to basic vacuum upkeep and maintenance. Here's some simple things you can do for your vacuum to help ensure optimal performance and to keep your vacuum running for a long time with great suction.
After every use, make sure to empty your Dyson's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged.
Wash and clean your unit's filter screen weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours. Be sure to allow it to FULLY dry.
Foam and cloth filters should also be washed and dried weekly, by following the same steps from cleaning the filter screen. Do not use any soap, dishwasher, dryer or washing machine to do so. Allow your filters to air dry for 24 hours before re-installing them in your Dyson.
Last, make sure to clear your brush roll of any hair strands or debris monthly and to replace at least every year. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll.
While checking the brush roll you might as well examine your Dyson's belt. With use the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that.
All of the previous general maintenance tips will help improve your vacuums suction and overall performance.
You can purchase your replacement parts for your Dyson DC07 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com/catalogsearch/result/?q=DC07&order=relevance&dir=desc&limit=all
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
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