20 Most Recent Canon CanoScan LiDE 25 Flatbed Scanner Questions & Answers

same problem with me i got Lide 20 Canon scanner - error code 2,7,0
any buddy know solution must let me know..
[email protected]

If its for the LiDE 25 or similar model than try

https://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_25.aspx?type=drivers&language=&os=

It may work or it may not it all depends on the Operating System youre using on computer. The page lets you chose the OS.

Cheers.

Well I had a code 15 error with mine LIDE 20. Apparently the scanner needs a certain amount of power to run off the USB port. So I changed the USB port and problem fixed

Go to Canon following this link

http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

And get your driver there.

Has your scanner been working before?
If so, has anything changed since then such as new printers or other devices added to the computer, or upgraded to a new OS?
Which OS are you using?

When exactly does the error occur?
Does ScanGear open?
Are you able to preview?


Try connecting the USB cable to another port on the computer (directly to the computer...not through a HUB or any other device). Bypassing a hub, which would have to be a powered HUB, or other devices would rule out any issues with those devices.

Ultimately trying the scanner on another computer would rule out issues with the scanner as well.

Hi,

Sounds like the CanoScan is looking for a photo enhancing/utility program. Programs for this purpose are Adobe PhotoShop, PaintShop Pro, ACDSee, or even the simple Windows Paint.

Additionally, the CanoScan Toolbox might have a basic photo utility program. Normally basic photo utility programs like this are included in the CD installer of a scanner, a digicam or even most color printers.

Hope this be of some idea/help. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

There is a switch on the underside on the scanner. This is the lock switch. Flipping it should solve your problem.

Download this software.

Don't use the OmniPage software for scanning. OmniPage is an OCR (optical character recognition) program and is trying to convert the scan into a document compatible with a text editor (such as Microsoft Word). Use a graphics editing program, and use the option to 'Import' or 'Acquire' an image. Make sure that the LiDE 25 is specified as the scanner, and you should be linked to the scanner interface. Now when the scan is complete, it will be transferred to the graphics editor as an image, not a document.

Check if your Canon software creates a PDF image. A scanned image is a RASTER image, a series of dots, that 'appear' like text or drawing. You cannot use Ctrl-C or Ctrl-v. If the software creates a PDF file, you can cut & paste. Usr any good OCR (Optical Character recognition) software ad convert the raster image to editable text. Then you can cut & paste.

S. Moha, Chennai

1. Scan that document in 200 dpi grayscace mode.
2. Use any OCR Software (like omni page, ABBY) to convert this image into text.
3. then edit it.

Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.

you may download from " http://support-sg.canon-asia.com/P/search?model=CanoScan+LiDE+25&menu=download&filter=0&tagname=g_os&g_os=Windows%20Vista"


canoscan toolbox

Look at the bottom of the scanner and there should be a lock/unlock slider. Unlock it and see what happens. If it is already unlocked then the drive/stepper motor or belt is bad.

This is an issue with the Driver Installation, Get the drivers Uninstall and reinstalled from the CD.

Mine was doing the same thing. When I get on the program, before I click "acquire" to preview and scan, I click OFF the toolbox and then everything seems to be okay and I can go ahead and scan.

Hi there, yes I did everything per your instructions, Toolbox is installed and it still says, "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then after clicking on that it says "Unable to open TWAIN source. Please check connection then restart toolbox" I have been to the Canon site and downloaded driver sites and it says everything is working. but when I go to scan it comes up with the boxes I said before. Quite lost at the moment? Thanks Maureen. PS I have unstalled and reinstalled

Your Train source may be your scanner Twain driver. Reinstall the driver. 
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=11463#DownloadDetailAct

No mention of your OS so it's only a guess; if your OS is older than the scanner, it may not have a driver to install. Check with the Canon website for a driver for your Operating System.