Top 10 Canon PIXMA MP780 All-In-One InkJet Printer Questions & Answers

Canon PIXMA MP780 All-In-One InkJet Printer Logo

Question

  • 14,868 People Helped

Can't print in Black ink

I have this printer for a while and I was very happy with it. A couple of days ago the black ink stopped printing and now I can only print in color. I havent changed anything in the setting or in the printer it seems to happened without no reason. Did it happened to anyone else? is there a solution or do I have to buy a new printer???

Posted by on

Answer

  • Most Helpful of 14 Answers

I had the same problem I found this solution to be very effective: * Buy alcohol solution (70% or more). You can find it in any drug store. * Remove both cartridges from the printer head. Unplug the printer head from the printer body. Pour the alcohol into paper towel layer. * put the printer head on the top of wet towel with the face of HEAD touching the towel. * clean the head with the towel and get rid of all the built-up ink on the head. * Pour the alcohol into the printer head container (ink-receptacle area is where the ink cartridge normally sits, notice a small hole where the ink flow into the printer). Do not touch any electronic parts and let it dry over night. * Do step 2-5 again if necessary. * Install the cartridge back to the printer and run several head cleaning maintenance, print nozzle check, make sure to repeat this step until no more dead nozzle shown. It worked for me :0)

Posted on Jun 27, 2007

Question

  • 7,111 People Helped

Refilling Ink in Canon Pixma MP830

I refilled the black cartridge and the printer seems to resent it! Kept sending "low ink" message, but I could override that (there was a 'print anyweay' option). But now I'm getting message U130: "remaining level of ink cannot be correctly detected." And I can't find out how to override it. Must I forever pay ruinous prices for Canon cartridges?

Posted by on

Answer

  • Most Helpful of 3 Answers

Hello, I found this in a repair manual for the MP830. summery is to press and hold the stop/reset button for 5 or more seconds. I copied the info from the manual too. The remaining ink amount unknown. [1683] (Applicable ink tank icon) The remaining level of the following ink cannot be correctly detected. An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one. Printing with a once-empty or refilled ink tank can damage the print head. If printing is continued without replacing the refilled ink tank, press the Stop/Reset button for 5 sec. or longer to record the use of a refilled ink tank. Note: After the above operation, the function to detect the remaining ink amount is disabled.

Posted on Sep 06, 2007

Question

  • 12,081 People Helped

PIXMA MP780 - not printing black chararcters

Hi - I loaded new cartridges 12mths ago and did not use. Today I set it up again only to find that when I print it will print the background graphics (in colour) nicely but will not print ant text? I then replaced the old black cartridges ((6 and 3e BK) and it made no difference.
I cannot print any black text?
Appreciate your help.
thanks Pieter

Posted by on

Answer

  • Most Helpful of 7 Answers

All the people in this forum with a Canon ink printer not printing black, especially if you tried replacing the print head and still have the same problem.

Your purge unit/capping assembly is most likely clogged. This can be caused by using crappy ink cartridges and by not using the printer for exptemely long periods of time.

You will have to disassemble the printer. First open the lid so the print head moves into the centre of travel. Unplug the power cord. Remove the upper case (can be hard to do, usually they're snap-together).

Remove one screw on either side of the print engine and remove the engine from the lower case. Unplug the cables that go from the main board to the purge unit (the large black assembly covered with old ink, located on the right side of the printer where the head usually would stop after you've finished using the printer and shut it off).

Now you have to remove that black purge unit from the right side of the engine. Usually there are two screws holding it in place.

Give the unit a bath, carefully removing old ink from everything so the unit looks like new. (be sure to remove the one motor first or you will ruin the motor). Check the bottom and make sure the two small clear rubber tubes are not clogged with old ink. Clean the absorber off (the pad in the lower case) if it has ink piled into a small hill shape.

If the tubes look like they might be clogged, you'll have to find a way to clear them out. I can do it in my shop, but it's too in depth to explain.

Reassemble the printer, connect to a PC and do a few deep cleans and print out a test page. Problem solved.

Remember, if one colour is not working it's because the head is clogged. You will have to do multiple cleans to get it to work. If it still doesn't work, then either it's REALLY clogged or the purge unit is not working because it's clogged. If you buy a new print head, then the only thing left is the purge unit. Be brave and try the disassembly and cleaning, or take it to your local service shop.

We charge $45 CDN for a job like this.

Rule of thumb: If you can get it fixed at a shop for 1/2 prince of a new unit, go for it.

Posted on Dec 10, 2008

Question

  • 14,296 People Helped

PIXMA MP780 "WRONG CARTRIDGE" MESSAGE?

By mistkae I bought 3E MYC installed and have been using them for about a month with no problems. Today the "WRONG CARTRIDGE" message started to flash and sheets feed through but nothing prints. I replaced the 3E MYC with 6MYC (all are OEMs), but it still says "WRONG CARTRIDGE" and does not show full tanks on the display. I have tried all the maintenance options...no luck. Is this a print head thing too?

Posted by on

Answer

  • Most Helpful of 5 Answers

PIXMA MP780 "WRONG CARTRIDGE" MESSAGE?
Here is what I did and it now works just fine.I turned off the printer and unplugged the power cord, and unplugged it from my computer. I then removed all the ink cartriges and removed the print Head I got some rubbing alcohol put it on some toilet paper and wiped down the back and bottom of the print head.Plugged everything back in and It now works better then ever.

Posted on Jun 21, 2010

Question

  • 6,961 People Helped

Service error 5100 on my canon Pixma mp110

am having this comment on me canon Pixma mp110 :
Service error 5100.
Cancel printing and Press OK button.
If this doesn't clear the error, see the printer manual for more detail.

Posted by on

Answer

  • Most Helpful of 3 Answers

just replaced the ink cartridges and reset the counters, evrth ok now :-)

Posted on Nov 09, 2008

Question

  • 7,785 People Helped

Canon Pixma MP780 "Wrong Cartridge" Error Message

Had this. Seem to have cured it with a new printhead (expensive!). I was able to get the printer to work for short periods by fiddling around and the print quality was fine. My question is, is there a way to disable or ignore this message so I could print anyway? I have cleaned up and stored the old printhead. Its possible to get into the Engineer Mode http://pixma.ulmb.com/?p=165/750-780.html but I don't have full details of all the instructions.

Posted by on

Answer

  • Most Helpful of 3 Answers

I have two Pixma 780's. After getting the "wrong cartridge" error one day when I turned it on, (I knew it was the right cartridge) I tried switching ink tanks, and the print head cartridge several times between the two printers. the problem followed the black print head cartridge, so I am guessing I need a new one. From that experience, I would recomend swithing the print cartridge if you get this error. Does anyone know how to do a reset on this machine? A Canon tech told me once, but I lost the info.

Posted on Sep 13, 2008

Question

  • 8,852 People Helped

Ink Error "Check Ink, U051, BLK COL"

My Canon MX308 giving error after refilling black ink cartridge.
I have heard, I need to reset ink detection counter thru a utility software.
Can you help me in solving this problem.
Thanks and regards,
Garg MN

Posted by on

Answer

  • Most Helpful of 4 Answers

power off

press hold red button

power on hold button

release red button twice

=beep=

all done !

Posted on Apr 16, 2009

Question

  • 5,225 People Helped

we have canon pixma mp550

we have canon pixma mp550 all-in-one we have error cod b200

Posted by on

Answer

  • Most Helpful of 2 Answers

The B200 error is "Printhead Temperature exceeded", What this means that while you were printing some document, either one or more of the printhead ink wells ran out of ink and the printing continued. Printing without ink in the wells will overheat the nozzles and can potentially burn the out. 
If the error will not go away once you have unplugged the printer for at least 5 minutes, then there is the possibility that you have already burnt out the head. Remove the printhead and use a 5x magnification glass to look VERY CLOSE at all of the nozzles to see if you can detect any possible burnt out nozzle. If there are the a new head is mandatory. Just be sure it's worth it - a new printer might be cheaper.


Posted on Jun 16, 2010

Question

  • 9,589 People Helped

My scanner on my printer

My scanner on my printer isn't scanning the whole page, it separates it into different pictures so I end up with 7 images of different parts of the page when what i want is it to scan the whole picture as a whole!! How do I solve this??

Posted by on

Answer

  • Most Helpful of 1 Answers

Your printer software is doing image detection.
You need to adjust setting on scan so it scans page and image detection is off.
---

Please dont forget to vote if you liked my answer


thanks

Posted on Feb 09, 2011

Question

  • 6,864 People Helped

paper jam in canon printer mx432

paper jam how do I get all the paper out

Posted by on

Answer

  • Most Helpful of 1 Answers

I took Ekse suggestion to start off with by turning off the printer; opening the front cover and removing the ink cartridges. Behind where the color cartridge goes is a light blue wheel. I took a letter opener and gently tried to move it. It moved and after a few turns it loosened the paper and I was able to gently removed the whole sheet of paper. I'm by far a techy but have been known to take care of paper jams. This little machine had me baffled because the back was of no use like other machines.

Posted on Jan 27, 2013

1,571 questions posted

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

PIXMA MP780 All-In-One InkJet Printer PIXMA

  • PIXMA MP780 All-In-One InkJet Printer PIXMA

Most Popular Question

error code 6c00

  • Office Equipment & Supplies
Loading...