20 Most Recent Tricity Bendix AW1400W Front Load Washer Questions & Answers


Are you leaving the door open when it is not in use? If it is a front loader, you cannot leave the door closed when it is not being used, it will get moldy and smell bad. If this is what is happening, try doing a full hot wash with bleach. It may take a few times to get all of the smell out.

Tricity Bendix... | Answered on Oct 11, 2017


sounds like something jammed between the inner and outer drum.
sometimes people get curtain hooks jammed in there. Obviously turn off the power before you start dismantling it. Sometimes you can get access via the drain plug opening with a long screwdriver or something.

Tricity Bendix... | Answered on Mar 02, 2015


Check motor capacitor first.Try moving the drum and see there is no extra friction. If your washer has got braking mechanism check the brakes also. ( I have no idea about this model regarding break)

Tricity Bendix... | Answered on Sep 09, 2014


this could either b the motor brushes or the timer check the brushes first they r mounted on either side of the motor unplug the machine b4 u start good luck

Tricity Bendix... | Answered on Jul 17, 2012


It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

If the water flows then the flow should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.

Check this link to replace the inlet valve:

http://www.espares.co.uk/advice/washing-machines/a/7/1408/how-to-replace-the-inlet-valve-on-a-washer-dr.html

Finally after the wash the drain valve will be activated, the water is allowed to come in to rinse and then finally the dry spin with the drain valve/pump activated so as to drain off all the water from the clothes during the spin.

Make sure that a fault in any of the cycle will relate to the specified action, so check the command from the program module and then the executing device be it the valve or motor or pump.

Please check the link below:

http://www.repairclinic.com/Washing-Machine-Troubleshooting?red=Washing-Machine-Repair-Help

Tricity Bendix... | Answered on Jun 28, 2012


Take off the lid. (MAKE SURE IT IS UNPLUGGED) There are 2 screws towards the rear of the sides on the top. There are also 2 screws at the bottom corners on the rear of the machine. Lift out the panel holding the fill solenoids at the top on the rear of the machine and the rear can then be pulled away from the back of the machine. It sort of slides on. Hope that helps.

Tricity Bendix... | Answered on Nov 09, 2011


Hi from retired Englishman in SW France,
This is a common problem with many machines.
I first suspect that it is the conditioner/softener tray which needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Tricity Bendix... | Answered on Jun 05, 2011


Hi from retired Englishman in SW France,
(try this just in case!)
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Tricity Bendix... | Answered on Apr 01, 2011

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