Top 20 Samsung 3.5 cu. ft. High Efficiency VRT Front Load Washer Questions & Answers

Usually what happens here is that the pump to expel the water is not functioning, the normal problem here is a coin or hair grip gets lodged in the pump and stops the impeller from turning, generally the pump can be removed and opened up to remove the offending article and allow the impeller to operate again, once cleared of obstruction reassemble the pump and refit it. ( be aware, as the machine is still full of water, when you remove the pump the water will flood out so you need plenty of towels so soak up the water that spills.

Doors remain locked if program doesnt complete correctly.most likely pump blocked .to unlock take drain hose from wall and hold down low to ground as u can WATER WILL come out so use a bucket.after this u should be able to open.then u have to get pump checked.find someone who knows how to do this

Hi, you usually have to cut all power from the unit unplug and then put plug back in , hope this will fix.

Hello. I need the model number to help you accurately. One of the most common causes of no-spin is a clogged or jammed drain pump. It won't spin if it can't drain. If you hear a humming noise when the unit is supposed to be draining, that means the pump is getting power. If you DON'T hear anything, the electric coil of the pump may be defective or the main control board might have an issue. If your unit has the door in front of the drain pump, have a friend help you pull the washer out at least 2-3 feet from the wall. Lay a bath towel across the back top edge to prevent wall marring. Tip the washer back until it rests against the wall gently. Any water inside will flow back, AWAY FROM THE DRAIN PUMP. You should then be able to open the pump trap cover and remove or locate a blockage. Also, you can feel around inside the pump chamber(where the actual impeller is located) and see if there is an obstruction(key, bobby pin, screw, underwire, etc stuck in the pump). If the pump is clear, call for service because diagnostics will be involved and it can get really complicated in a hurry. I hope I helped you!

Please do not run machine with smoke coming from washer. You could create a fire. Unplug power cord, and call a qualified service person.

It simply means you have used too much detergent and the only way to correct it is to run 2 or 3 loads empty with just COLD water.

The door lock has failed and will need to be replaced.

Is it giving you an error message?

centrifuge first, maybe there is a lot of water in it. Than it will not open.

The water level is chosen by the dial; light, medium or large.

ND is not draining, the washer probably has water in it and won't open. In which case you need to open the little tiny panel on the front of the washer and pull out the little hose and drain the washer and then clean our the filter next to the hose. NB means not balanced and the clothes have become unbalanced, move the clothes around and start it back up. If it happens a lot the washer is not on even ground and needs to be leveled.

try jimmies.com

preasour switch

check pump may b blocked

check pump

I would check to make sure the washer is level, the drum sounds like it's not spinning evenly and if the load isn't unbalanced it might just not be level front to back and side to side.

do you know if it is still under warranty??? if i was you i would check into it it would save you a lot of money in the long run.

clean soap drawer well

clean soap drawer with bleach put mech on final rince prog no clothes in mechine and let it go through rince program

I know someone that had that problem with their LG washer. repairman could not fix it. one day it just fixed itself. hasn't filled with water since.