20 Most Recent HP PSC 1610 All-In-One InkJet Printer - Page 7 Questions & Answers


If you are buying genuine cartridges, check the print settings, you may have it set to high resolution and for the wrong media type.

Genuine HP cartridges are fully filled, compatibles sometimes are not. 100 pages of plain text is ludicrous. I would refer this to Amazon and ask for a refund.

The only other problem may be with a leaking seal, but i would have thought that this would be apparent by now, as ink would have leaked visibly

HP PSC 1610... | Answered on Mar 29, 2011


Hi Hp 49 is available in the UK I just looked it up on www.amazon.co.uk from about £10.00 for the small ink one and about 20 for the bigger ink capacity.
I repair printers for a living and I have not heard that the 49 was out (that said I the first person to be told) Hope this helps Ian

HP PSC 1610... | Answered on Mar 24, 2011


Sounds like you have a paper jam or a roller problem. Check the roller path and all doors and cavities for any sign of a paper jam

HP PSC 1610... | Answered on Mar 19, 2011


The control panel display shows the wrong language
Solution
Usually, you set the language and country/region when you first set
up the HP All-in-One. However, you can change these settings at any time by
using the following procedure:
1. Press Setup until Preferences appears, and then press OK.
2. Press until Set Language & Country/Region appears, and then press OK.
You are prompted with a list of languages. You can scroll through the list of
languages by pressing or .
3. Press OK on the appropriate language.
4. When prompted, press OK to select Yes or Cancel to select No.
You are prompted with a list of countries/regions for the selected language.
5. Press to select the appropriate country/region, and then press OK.
6. When prompted, press to select Yes or No, and then press OK.
You can confirm the language and country/region by printing a Self-Test Report,
as follows:
1. Press Setup until Print Report appears, and then press OK.
2. Press until Self-Test Report appears, and then press OK

HP PSC 1610... | Answered on Mar 16, 2011


My HP Psc 1610 all in one can print & copy but can't scan. I already installed the driver for Windows 7

HP PSC 1610... | Answered on Mar 16, 2011


Hi,
Looks like there is a fix for this by installing a fix - information here:
http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&product=390315&lang=en&cc=us&docname=c00500458
However it is suggested that this only helps before the problem has occured and you may need to replace the cartridge anyway. Some users have had replacements sent to them by HP though when they have explained the situation directly. You can read other users experience here which will hopefully help:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1300292137184+28353475&threadId=974486

HP PSC 1610... | Answered on Mar 16, 2011


Please change the old ink cartridge and use Hp cartrige for best performance.

HP PSC 1610... | Answered on Mar 10, 2011


Try replacing the cartridges and make sure when you install them you remove the plastic on the bottom. Sounds like it may be silly but in this fixes a lot of problems with these printers. I would even get new cartridges even if the old ones aren't empty to eliminate that as a factor. From there I would run through all the diagnostic and alignment programs associated with printer. If that all fails (I know this is a site about fixing things) but a new printer that uses the same cartridges is the way to go I wouldn't invest a lot of time in this when a new one with new cartridges is 40 dollars.

HP PSC 1610... | Answered on Mar 08, 2011


Hi Brice,


Here's what you need to do for this kind of error.

  • Without turning off the printer, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon.
  • Remove the cartridges from the product.
  • Wait for the 'Insert Cartridges ' message to display on the control panel.
  • Disconnect the power cord from the back of the product.
  • Wait 60 seconds.
  • Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  • Reinsert the cartridges, and then close any open doors on the product.
  • If you receive a prompt to print a calibration page, do so.
  • Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Call your service provider for assistance.

Hope this helps! Good Luck!!!
Thank you for using Fixya!



HP PSC 1610... | Answered on Mar 07, 2011


"All lights blinking and printer not responding" is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.



cartridge has developed incompatibility or is incompatible

The Solution is to try an older/another cartridge (doesn't matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.


The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper "dots".


Cartridge electronic panel is dirty

The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge's electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.


Good luck & God bless!

HP PSC 1610... | Answered on Mar 03, 2011


Most likely a bad bulb. This printer doesn't need to be connected to a computer to scan and copy a simple document, which pretty much rules out any kind of driver problem.

HP PSC 1610... | Answered on Feb 28, 2011


Hi there!
It could be that the printer is installed correctly on the computer, and in that case, you should download the software from HP's website and install it. You can download the software from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&lc=en&dlc=en&cc=us&os=4062&product=390315&sw_lang= (because you wrote it's a new computer, i assumed that you're using windows 7, but that driver should also work with vista and xp).
You should open the link, and then left click on the blue rectangle that says "Download". In the opened box/window you should press on Save or choose Save and then OK. After the download is completed, you can install the software. Impotent! when you install the software, make sure the printer's usb cable is disconnected from the computer, connect it only when prompted to do so by the installation software.
Hope that helps, good luck!

HP PSC 1610... | Answered on Feb 26, 2011


on this page, select your operating system and go:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=390328&

If this helps orsolves the issue, please rate it and give a testimonial for myresponse.

HP PSC 1610... | Answered on Feb 24, 2011


You can run the alignment program from either the control panel or the HP Image Zone software.

To run the alignment from the Control Panel do the following:

1) Load a plain sheet of unused paper into the printer.

2) Press Setup until Tools appears and then press OK.

3) Press the left arrow button until Align Print Cartridges appears, and then press OK. The printer prints an alignment sheet and aligns the cartridges.

4) Press OK.

If you want to use the HP Image Zone program to do the alignment run the program and follow the on-screen instructions.

In case you do not have your printer manual handy you can go to the HP website from this link and download a copy:

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=390315&

If your printing still does not appear correctly after running the alignment program you can try to uninstall and re-install the cartridges. The printer should prompt you to run the alingment program again. If your printing still doesn't look right you should have your local HP shop take a look at the printer. There maybe either an electronic or physical problem with the printer. If your warranty period has expired you should get an estimate on the repair cost. With printers being as low priced as they are now a days it is quite often cheaper to replace the printer rather than repair it.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

HP PSC 1610... | Answered on Feb 24, 2011


Hi,

Turn off the printer

Open the Rear Access Door,
Clean the rollers ( upwards ) with a lint free cloth ( little damped in water )
Close the Door

Open the Front access door, Check if there are any paper pieces stuck,
Remove the cartridges out and Install back.

Close the Door and turn on the printer.

It should work.

Regards,
Ron

HP PSC 1610... | Answered on Feb 22, 2011


Hi skmearle,

Things to check before knowing you most likely have damaged circuits in the printer.

- Have you placed the cartridges securely inside until you can feel its locked in?
- Another common mistake people make is forgetting to remove the plastic/paper tab that is placed on the cartridge to protect the electrical circuits on it and also leaking ink.
- Also; double check the compatibility of the type of cartridge youve bought.

Good Luck,

kc

HP PSC 1610... | Answered on Feb 21, 2011


Hi and welcome jangonzales !
It's a driver issue .
Delete current driver and reinstall it . Dont have the install cdrom ? Download the appropriate driver from here ( select the correct OS first ) :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=390328&
Best regards .

HP PSC 1610... | Answered on Feb 20, 2011


Turn the printer on.
Lift the lid that covers the print-head mechanism.
Wait 15 seconds.
The print-head will slide to an accessible position.
Press down on the ink-cartridge, to "unlock" it from its holder.
Gently slide it out.
Gently slide in the replacement ink-cartridge.
Press up-and-in on the ink-cartridge, to "lock" it into its holder.
Close the lid.
Print a test-page.

HP PSC 1610... | Answered on Feb 17, 2011


go into printer mainetance and do all print tests, failing that get another cartridge the one you have may be faulty !

HP PSC 1610... | Answered on Feb 16, 2011

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