Top 10 HP PSC 1610 All-In-One InkJet Printer Questions & Answers

I had the same problem, but the carriage was jamming on the right. When the carriage is in the right, there is a component that moves front and back under the carriages to clean them. The rails that this component moves on were covered with sticky ink and so it wasn't moving freely. I disconnected the power and used q-tips with mild cleanser to remove the ink from the rails. This fixed the problem.

These instructions are for Windows Vista users - I've never used XP to do this, but I'm sure it's similar.

Go to Control Panel/Printers and select the printer you want. Click "Select printing preferences" on the toolbar above. The options listed might be different for different printers (I haven't checked) but on my Dell printer I go to Advanced/More Options and under the "Complete-a-Print" section there is a checkbox labeled "Use color cartridge for all black printing." I imagine other printers have something similar. It comes out a dark grey/brown color.

Don't forget to uncheck it when you get more black ink!

Hi,

The issue that you are experiencing is due to spooler service which is not running or might be due to communication between the computer and the printer.

However, please follow the instructions from the below weblink to get the issue resolved.

For 98 & Me:
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Here is the web document:

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http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00709723

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Just copy and paste the entire link into the Internet browser's address bar and press enter.

For Vista:
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Here is the web document:

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http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00843712

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Just copy and paste the entire link into the Internet browser's address bar and press enter.

For XP:

Here is the web document:

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http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01072463&cc=us&lc=en&dlc=en&dlc=en&lang=en

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Just copy and paste the entire link into the Internet browser's address bar and press enter.

If the issue perstis refresh the USB composite devices to get the issue resolved.

Right-click My Computer (in Windows XP, click Start first), and then click Properties.

Select the Hardware tab and then click Device Manager.

Click the Plus (+) sign next to Universal Serial Bus Controllers.

Click the USB Composite Device entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.

Also check for USB Printing Support entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.

Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).

A New Hardware found screen may appear, click Next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.
This should resolve the issue that you are experiencing with.

Wish you good luck!

Regards,
Lawrence

Hi

Please click on the web link given below and perform the steps provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&cc=us&os=2093&product=441115&dlc=en

CLick on the download only button and download the printer software for Vista.

Have a great day!

dear customer,
these are some of the ways to do it.. hope its useful..
VistaScan - Scan to Email

VistaScan's direct email link requires either a MAPI (Microsoft Exchange compatible system) or VIM (Lotus cc:Mail system) messaging program - these are commonly used on corporate networks and aren't installed on normal consumer PCs - home and small business users can scan-to-email via PageManager or by attaching images as described below.


VistaScan 3.1 scan-to-email preferences for the commercial MAPI and VIM messaging systems - to reduce the size of file attachments the JPEG file format is recommended.
MAPI programs include Microsoft Outlook 97 and 98 (which can also be used with normal Internet mail accounts) and the latest Netscape Messenger client.

Outlook 98 is a commercial software package (not included with Windows), with support for Internet mail systems, Exchange Server or Lotus cc:Mail messaging servers.
VistaScan 3.1 application used with Microsoft Outlook 98 - scan-to-email is selected as the destination for the image When VistaScan is used with either a MAPI (Exchange) or VIM (ccMail) mail system it will detect the presence of the software via the Windows registry and automatically launch the client and a new message window, with the single file attached - the message must then be written and sent before the scanner driver can be used again.


Sending images to Email Clients using Presto PageManager 4.0

Presto PageManager is a useful way to capture and archive scans before sending them to another program (eg image editor, word processor) or to print. A few email programs can be linked with PageManager, allowing an image to be "dropped" on a Application Button to automatically open a new message with the scan attached. Microsoft Outlook 98, Netscape Messenger (aka Netscape Mail), Lotus cc:Mail and Eudora Pro 3.0 can all be added as email applications - Outlook Express, Compuserve and AOL cannot be directly linked (these are limitations of the mail programs, not of PageManager!).
OutLook Express cannot link with PageManager - a new email won't be opened when selected. PageManager adds an Outlook Express button automatically. Outlook 98 will correctly open a new email and attach the scan(s). PageManager won't setup Outlook 98 automatically, it needs to be Registered as a new application. Netscape Mail will correctly open a new mail with attached scans when selected. The Application Button is setup automatically by PageManager.
Preparing Files for Email Clients

As many Internet email programs do not support Exchange or cc:Mail, the two commercial mail systems integrated with UMAX software, you may have to prepare your scans: the images to be sent need to be saved on your hard disk in a suitable file format, ready to be "attached" to an email.

In general it is better to send as small a file as possible by email, as the image has to be transferred to the Internet over a relatively slow modem link - most users prefer a compressed file format such as JPEG (.jpg). This compresses your scan to a fraction of the original size, although it does slightly reduce the quality of the images.

There are three ways you can save your scans to disk:

1. If you use the VistaScan program (Start, Programs, VistaScan 3.x, VistaScan) you have several choices in the "Scan To" box (Advanced mode).


Click on the Floppy Disk icon - this will then use the settings in the VistaScan preferences:


For emailing scans we recommend the JPEG format - check where the scans will be saved (which directory). File names are created automatically - scan1.jpg, scan2.jpg etc.

2. If you normally scan your images in to PageManager you can export them to your hard disk - right-click on the thumbnail view and choose 'Save As...':

Choose a file location and select the "Save as type" file format.

3. If you are aquiring the VistaScan driver via any other application (eg Adobe PhotoDeluxe) then you should have options to save the images and to change their formats - please refer to the instructions for each application for for further advice.


Attaching images to an Email

All email client programs will allow you to combine file atachments and your text in to a single message for sending - although there are small differences in the way attachments are encoded you normally only need to customise options if sending to someone with an Apple Mac, which supports slightly different graphics file formats. Below are instructions for attaching files in some of the more common email programs:


America OnLine (AOL) (3.0I)

In the Email menu choose Compose Email (Ctrl+E):

At any time while you write and address your email you can click on the Attach icon on the left of the window - this then lets you select the files to be sent.

Compuserve (CIS) (4.0)

In the Compuserve program choose "Create New Mail" from the Mail menu:

During writing and addressing your mail message you can click on the button "Attach File:" - this lets you browse your computer to select the scans to be sent. To make finding the files easier, change the "Files of type" setting to "Graphics Files". Once the files are selected Compuserve shows a second window of encoding options - the default (Binary) will be suitable for almost all emails.

Microsoft Outlook Express

Outlook Express is one of the most common Internet mail clients, and is included with many Windows 98 systems and on ISP disks - this basic mail program also lets you attach files to your emails. Click on the Compose Message button:

While writing your email message you can click on the paper clip icon (shown above) or choose "File Attachment..." from the Insert menu.

Netscape Mail / Netscape Messenger (Communicator 4.6)

The most recent version of Netscape Mail can be linked to PageManager or the VistaScan driver, however many users want to attach scans in the normal way - click the New Msg button to open a Composition window:

While writing your email message click on the Attach button and choose File... - locate and select your scans.

I had this exact same problem - probably about a week after I put in NEW cartridges. I took them out, wiped the bottom off with a tissue (black and color) and put them back in. Did a test print and everything looks fine now.

Press SETUP until you see 4. PREFERENCES. (Spanish-Preferencias) Press OK.

Press RIGHT ARROW until you see SET LANGUAGE & COUNTRY/REGION. (Spanish-Idioma & Pais) Press OK.

Press LEFT ARROW or RIGHT ARROW until you see ENGLISH. (Spanish-Inglés) Press OK.

When Prompted, press OK.

Press RIGHT ARROW to select the country. Press OK.

When prompted press RIGHT ARROW to select Yes or No. Press OK.

Here is a link to the User Guide. It's on page 93.

PSC1610 User Guide

I have discovered how to perform a full reset of the HP PSC 1610, which clears all the internal memory, thereby fixing the "remove and check right cartridge" problem.
To perform a full reset of the HP PSC 1610:
1. Unplug the power cord.
2. Press and hold the OK and CANCEL buttons on the front panel keypad.
3. While still holding the buttons, plug the power cord back in. Continue to hold the buttons for two seconds, and then release them.
4. After a few seconds, the screen will display the message “Deriv Clear” confirming that the reset is done.



I have discovered that the HP PSC 1610 all-in-one printer has a hidden diagnostic mode, which lets you do several interesting things.

To enter the hidden diagnostic mode of the HP PSC 1610: 
1. tap both arrow keys simultaneously.
2. tap the left arrow key.
3. tap the OK key.
4. At this point, you have a choice to make. If you want to enter the "Service" menu, tap the left arrow key. If, on the other hand, you want to get into the "Underware" menu, tap the right arrow key.

There is a menu option in the "Underware" menu called "printer-mech button tap", from which you can initiate any of HP's "tap tests," so called because, on the early HP printers whose onboard user interface was limited to two physical buttons, you would tell the printer which diagnostic test you wanted it to perform by holding down one of the buttons while tapping the other button a certain number of times. In the HP literature, the various diagnostic tests that the printer can do are named according to the number of button taps required to initiate the test. Hence, HP might refer to "tap test #6", "tap test #9", and so forth.
I am not sure what all of the various tap tests do, but I would imagine there is probably a tap test that resets the internal counter responsible for making the printer reject the cartridges.

You write "type the above line at command prompt". I dont't know Where exactly to write? Can you tell me!

'No Mech Mode' Error Message Displays On the Control Panel If the 'No Mech Mode' error message displays on the control panel. Please try the following steps in this order. If you are still experiencing problems let me know

1. Check to see that control panel overlay is not holding the Setup button down.
2. Verify that nothing is stacked on top of the unit that might put pressure on the Setup button.
3. Disconnect the power cord from the back of the unit to turn off the all-in-one.
4. Press and hold the Setup button and connect the power cord to the back of the unit to take the unit out of No Mech Mode . Release the Setup button.

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