20 Most Recent HP LaserJet 8500 Color Printer Questions & Answers

You should not refill the cartridge...they are a one time use only in any HP laser printer. To use a refilled or refurbished cartridge either voids your warranty, and if you have a printing defect as the result of not using HP-branded toner or an refurbished cartridge HP will not be able to do anything for you...I used to work for one of their call centers doing printer support, and this was a common theme.

There are many places that may advertise that they refill the cartridges with HP-approved toner, but that is far from true. In order to keep your printer functioning properly, even though it may cost more, it is in your best interest to only use new HP cartridges in your unit.

all color have a counter chip may i think any chip empty

hello
there is a spot or deap cut in fuser's teflon by which the inkseated them & next rotation it comes out & freease a spot on paper kindly check them & replace the fuser for better performance.

pls comment whether it works or not.......................regards jitendra

clean under the flaps of it with a ear bud or something , there must be some dust or something inside of it. hope this helps in some way.

Hello First of all dont use the reffil tooner & second one this type problem comes due to failure of any one tooner,& it can be clear only replacing all the tooners simultaniously one by one.
Try to do this if problem persists then write to me.

The easy way to find printer address is to take the print of configuration page for that press down arrow button u will got all information of configuration including IP address of Printer

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)


Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

If you need more help come back.Post / thumbs / testimonial are welcome!

I have an HP 8500 printer. When printing photos it prints lines spaced 1" apart accross the entire photo?

Dan

Go to this link and download the driver you need. http://xpdrivers.com/printer/hewlett-packard/_3_2070.cfm?gclid=COPqv_j7l6MCFSUXswodoReUsg

J.

There should be 4 individual drum units for each color feeding the transfer roll. No black means no black drum rotation or transfer.

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Load tray 1 (MP Tray) with the envelopes, set the paper size and type to the envelopes you have.

Hello,
This is usually caused by something on the scanner glass. Check for dried ink or correction fluid on the scanner glass. We have a short article about solving this type of issue posted here: http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Even thought the cartridge clicked in normally, there is a problem with it. If you still have the old one, put it back in, if the error clears, you know the new toner is no good. If the flap doesn't lift or is binding it will stop the carousel from spinning, a 54.00.02 is a cyan toner error. If you have another toner you can try that also. I know they aren't cheap, but a lot of refurbished toners can do this out of the box.