Hp 1215 problem after paper jam
Step 1: Remove any loose paper firstStep 2: Clear the jam from the output tray-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the output tray.-> Open and then close the rear door to clear the error light.Step 3: Clear the jam from tray 1 area-> Raise the jam access door, and then pull out tray 1.-> Check inside the product for jammed paper. With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.-> Reinstall tray 1, and then lower the jam access door.-> Press the Resume button to continue printing.Step 4: Clear the jam from the fuser-> Open the rear door.-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the fuser area.-> Close the rear door.Step 5: Reset the printer-> Press the Power switch to turn off the product.-> Wait 30 seconds and then press the Power switch to turn on the product.Step 6: Reload paper and try printing-> Pull out tray 1.-> Slide the paper length and width guides to their outermost positions.-> Tap a stack of plain, white paper on a flat surface to align the edges.-> Load the paper into tray 1 and make sure that it is flat at all four corners.-> Slide the paper length and width guides inward until they stop at the edges of the paper.-> Push the paper stack down to make sure that it is below the paper limit tabs on the side of the tray.-> Slide tray 1 into the product.Step 7: Check print settings-> From the File menu in the software program, click Print.-> In the Print dialog box, click Properties.-> Check the settings on the Paper/Quality tab, change them if necessary, and then click OK.-> Try printing again.If these steps resolved the issue, there is no need to continue troubleshooting.If the issue persists, see the next step.Step 8: Clean the cartridge area-> Open Toolbox.-> Windows XP: Click Start, click All Programs, click HP, click your product, and then click Toolbox.-> Windows Vista: Click the Windows icon, click All Programs, click HP, click your product, and then click Toolbox.-> Click Help and then click the Troubleshooting.-> In the Cleaning Mode area, click Start to begin the cleaning process.-> The product processes a single page, and then returns to the Ready state when the cleaning process ends. If these steps resolved the issue, there is no need to continue troubleshooting.If the issue persists, see the next step.Step 9: Service the printerCall Our (Toll-Free) 1-888-224-4280
