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HP DeskJet 970cxi InkJet Printer Questions & Answers
Driver for Windows 8.1?
Link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=61818&lc=en&cc=us&dlc=en&lang=en&cc=us
How to check ink level
Download the HP Toolbox from HP website and run it. This has a tab for estimated ink levels.
Does not print with new ink
The HPs are notorious for not recognizing the cartridge after a few replacements in my experience. On the information screen is it saying the cartridge is not in or ink is low? You can have the machine, through the menu, do a cleaning of the heads. If this does not work then I have a low tech solution to fix the seating of the cartridge. I put a wadded up paper towel in the door to hold the cartridges firmly in place and the printer reads it fine then. I do have a different model than what you are showing but there has to be a way.
Hi there,
I have had to
Hi There
You do not mention what operating system you use. If it is Windows Vista or Windows 7, it could be a driver problem causing this (you probably worked wit XP before). The HP 970 Printer is the best part of 10 years old, and therefor drivers might be difficult to get hold of.
By the way, the HP 970 range was one of the truly better printers HP has ever made.
Here are the download links:
Windows XP
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-21823-1&cc=uk&dlc=en&lc=en&os=228&product=61818&sw_lang=
Windows Vista
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&cc=uk&dlc=en&lc=en&os=2093&product=61818&sw_lang=
Windows 7 32-bit
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&cc=uk&dlc=en&lc=en&os=4062&product=61818&sw_lang=
All the best
Andre
The printer is only printing
hello slimavocado,
. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
computer
3. Soaked the cartridge head in hot water,
and made sure that all three colors will bleed
out of the head
4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
with a brush
Thanks.
Colour has stopped printing completely
I would try a genuine hp cartridge just to check. it sounds as though there is no air in the cartridge giving the effect of sucking on an almost empty bottle of water. Usually attributed to lousy compatable cartridges.. i bet with a genuine one in there all will be well.
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