20 Most Recent HP DeskJet 970cxi InkJet Printer - Page 4 Questions & Answers

Try removing the printer icon in Printers and Faxes and reinstall.

Hope this helps.

lean head-eject ink ruler & clean point of contact betwin cartridges and head-ink unit.

Go to Start>Hover your mouse cursor on All Programs>and look to the
right for the software of your printer. (For example: Epson>Epson
CX4800)
Now look in that list for -> Help
You want the -> Diagnostic <- section. The Help Guide will tell you how to get to it.
More than likely you have a driver issue. Windows has the nasty habit of
corrupting drivers after a while. Simply go to Start>Control Panel>
Add/Remove Programs, and delete the printer software. Then restart your computer, and reinstall the software from the CD disk that comes supplied with your printer. (MAKE SURE the printer's USB cable is disconnected from your computer, and the printer is turned off)

It can be fixed.

My printer will only print when both cartridges are installed, regardless of what I am printing.

you going to have to go inside the printer and check for loose cables on the main board. if all cables are ok , i suggest changing the main boar.

the PCA is held to the carriage /cradle by usually one or more screws. sometimes these loosen over time, so while the contacts on the PCA and the ink cartridge look ok, they're not actually making good contact. try removing the pca from the cradle, and reattaching it, making sure you torque the screws down firmly (but don't crack the board). sometimes a small washer or shim helps to get the board closer to the carts.

many times if you look along the top of the cradle/PCA assembly, you will notice that the gap between the board and the cradle is not uniform. this is usually a dead giveaway, and snugging up the screws will usually fix it.

also if you closely examine the cartridges, you may notice that the indentations or scratches on the contacts aren't uniform which may also point to a skewed PCA.

Hi Cressy

1.Power off the printer, then Unplug the power cable from back of printer and from wall outlet.

2.Press and hold ON button for 30 seconds

3.Now plugin and check the printer

Thanks
Riz

you can download that dll file here

http://www.driverskit.com/dll/hpfud50.dll/979.html

please remember to rate me.

downloadd river form here
http://www.printer-drivers.com/drivers/193/193246.htm

use only original cartridges. that will resolve the issue. nowadays companies are resorting to these tricks, that if you use generic/refilled cartridges, the printer wont work.

Hope that helps! Should you have any further questions, please feel free to post them here.

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Cheers!
IrishDruid

Printer self destructed. Ink all over the inside and dripped out onto my office carpet. My fix was to throw it in the garbage!

clear the paper jam. take out the paper(if any) from back of the printer. Clear all prints in que and try to print

Despite my own opinion about some HP products, no one has better support on line than they do.

If you are looking for a button to press, you are likely not to find one.
This type of feature is a software function and is generally accessible through the control panel for the printer.

Check this page for a huge storehouse of information:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=120&prodSeriesId=25304&prodTypeId=18972

Your ink cartridge opening may have dried up. Try replacing the catridge with a new one. Should resolve te problem.

re install the driver

ok...first...low color will do that blue effect..

and, you may need new drivers

remove old ones first

go here for fresh set

then reinstall

go to control panel, and look at the ports to make certain they are enabled..if not, remove them, then do a scan for hardware changes, and then try it again. I recommend you remove anything plugged into those ports while doing this.

check your computers warranty here 4 FREE