Questions & Answers
I do not know how to operate the washer and
First of all, thank you very much for choosing FIXYA today for your online technical support needs.
I'm Joe, and I will be more than happy to assist you with your service request.
Here is a direct link to the ONLINE USER'S MANUAL for the MIELE model W1215 Washing Machine:
To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above.
This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.
You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this utility pre-installed.
You can always download this for free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.
Please COMMENT back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it. If you need the documentation for your dryer as well, just comment back here with the exact model number for that appliance and I will provide all the additional information you need at no extra charge.
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Be sure to use the small blue ADD A COMMENT button located just below the text of this solution to leave any additional comments for me regarding this particular issue and I will respond right away.
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I truly hope that was helpful to you.
Good luck and take care.
61 views | 0 helpful votes
My Miele w1215 has mold
Yes it can be replaced - a bit tech savvy to do, the reasons for these awful odour is that you have not/ did not know a need to run a hot wash (60 - 75 deg) cycles on a regular basis, although these monkeys that sell the machines should inform/advice you the customer that a once/twice a week cycle to eliminate the molds be recommended.
Unfortunately when it gets to the beyond stage the odour has embedded into the rubber & vitually impossible to remove.
311 views | 0 helpful votes
Miele W1215 stopped working
It means the electronics board that controls the machine has shorted out and must be replaced. Expensive if not under warranty--at least $500 for the board, plus labor. Same thing happened to mine, after 14 months of use. Am arguing with Miele to get them to pay for it, shouldn't have to completely replace the controls of the machine after such a short time.
601 views | 0 helpful votes
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