Top 10 Brother MFC 7420 All-In-One Laser Printer Questions & Answers

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Question

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Drum on Brother MFC-7420

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to "Change Drum Soon"....What do I do?

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Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Posted on Jul 29, 2007

Question

  • 9,457 People Helped

Self diagnostic will complete automatically in 10 minutes

it comes up with the self diagnostic msg. then restarts automatically. once reset - it says to check troubleshooting guide (which i dont have).

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Problem for Brother MFC-7420 All-In-One Laser Printer Self diagnostic will complete automatically in 10 minutes

Posted on Jun 12, 2010

Question

  • 6,008 People Helped

Model MFC-7420 Scanner problem

I am having a problem with the scanner. The error message says that I dont have an OCR program installed. I have word perfect installed on the PC with the Windows XP operationg system. What do I need to do to make the scanner work and allow me to scan documents into the PC and make changes to the document?

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I find a free online ocr, it can recognize text from jpg, png, tiff, bmp and gif image.

Posted on Dec 05, 2015

Question

  • 8,076 People Helped

Printer doesnt come out of sleep mode (Brother MFC7420)

hi there

i recently purchased a brother MFC7420 printer. The printer i connected directly to my PC and is set up perfectly as i can print, scan, fax etc etc. However, the minute i leave the printer idle for while it goes into sleep mode...then when i try and send another print job to it...it doesnt wake up....i have to turn it off and on to get it to come out of sleep mode. Have asked brother ..they said to upgrade the firmware....which i tried to do but it says i have the latest firmware...

please advise...

thanks

nick

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Answer

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I'd be happy to give you the solution to this problem :)

You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.

The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.

Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf

If I wasn't specific enough, the solution is on page 2-6

-Ernest

Posted on May 01, 2008

Question

  • 5,177 People Helped

RESET DRUM

I DO NOT KNOW HOW TO RESET THE DRUM LIFE ON A Brother MFC-7420 All-In-One Laser Printer

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Answer

  • Most Helpful of 2 Answers

Open the front door where you put the toner/drum unit in the machine. Press options then press 1.
Close the door.

Counter reset!

Posted on Jan 15, 2009

Question

  • 4,670 People Helped

brother mfc-7420 printer - manual feed instead of automatic

lcd suddenly showing "Manual feed, insert paper". How do I change it back to automatic feed?

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Answer

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ok, thank you

you probably had a document that was not using 8.5 x 11 paper or the print settings were the printer to use the manual tray.

thanks adi

Posted on Apr 20, 2009

Question

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How do I reset the unit after changing the drum?

I just changed the drum, but it is still telling me change drum soon. There must be a reset button some place. Is there?

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Answer

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there is a reset counter in the menu options.
at least there is, on my model of Brother, its a 8890DW, very similar to the one pictured.

from the 8890 user manual:

put the new drum unit and toner cartridge assembly in the machine. do not close the front cover.

Press Clear/Back

on the LCD display, it will say "Replace Drum? Yes/no"

to confirm you are installing a new drum, press 1.
when the LCD shows Accepted, close the front cover.

i got this information from the Brother Manual online.
heres the link to all the manuals for your model printer:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/doc/manual_top.html?reg=as&c=nz&lang=en&prod=mfc7420_all

the info was found under Troubleshooting / Replacing Consumables near the end of the document.

i hope this helps!

Posted on Sep 23, 2009

Question

  • 9,727 People Helped

Message on Brother MFC

Message on Brother MFC 7340 is "Toner Life End.Replace Toner cartridge". Plenty of tone in cartridge. Inhfact, I just installed a compatible cartride unit which works fine on a Brother printer. The message: "Toner near end of life" had been a previous nuisance.

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Answer

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Hello,

Open door
press Clear/Back key
press *00
press OK

Do not choose anything for drum replacement. when drum replacement menu comes up, just press the * and then 00, then just press OK.


that should clear the error message, the printer has a toner life counter that needs to be reset.

Posted on Oct 04, 2010

Question

  • 18,871 People Helped

what do you mean by "stack copies" in brother

what do you mean by "stack copies" in brother mfc-7420

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Answer

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Sorting copies using the ADF

You can sort multiple copies. Pages will be

stacked in the order (1, 2, 3), (1, 2, 3)

and so on.

1 Press (Copy) to illuminate it in

green.

2 Load your document.

3 Use the dial pad to enter the number of

copies you want (up to 99).

4 Press Options and ? or ? to select

Stack/Sort.

Press Menu/Set.

5 Press ? or ? to select Sort.

Press Menu/Set.
6 Press Start.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Jun 28, 2011

Question

  • 15,175 People Helped

reset drum for brother mfc-7360N All-In-One Laser Printer

reset drum for brother mfc-7360N All-In-One Laser Printer

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how is brother 7360 toner reset ?

Posted on Nov 09, 2013

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