20 Most Recent Quinny Buzz Jogger - Page 3 Questions & Answers


HI, if it's the same model as I have: start with the frame facing you with the break on, you will see 2 long grey 'buttons' situated where the seat clips in to the frame. One of these buttons has arrows on it like this ^, this one you push in the direction of the arrows. The other you, simultaneously push in. You then push the whole frame down - this takes a bit of pressure. The whole thing should fold flat, you then secure it with the cable located near the wheel.

This sounds very complicated, it isn't once you've done it the first time - I hope it makes sense to you!

Quinny Buzz... | Answered on Dec 21, 2011


What foam are you requiring? There is not a foam componant on the Quinny Buzz?

Quinny Buzz... | Answered on Dec 13, 2011


The Quinny Buzz bumper bar is only for the Quinny Buzz and will not fit a Quinny Speedi.

Quinny Buzz... | Answered on Dec 13, 2011


If you have tightened all visable screws this indicates that the rivets need replacing, which unless you have a rivet gun you cannot do yourself. If the Buzz is under 2 years old return to your retailer with proof of purchase and they will send it to the engineers under warranty terms and conditions. If it is over 2 years old or you do not have proof of purchase contact 01284 413 141 Mon-Fri 8.30-4.30 to book in for chargeable inspection/repair work required. Standard charge 72GBP which includes courier collection and delivery.

Quinny Buzz... | Answered on Dec 13, 2011


It needs to be sent to the engineers for inspection and repair work required. If you are a UK resident contact 01284 413 141 Mon-Fri 8.30-4.30 to book it in. Standard cost is 72GBP and includes courier collection and delivery.

Quinny Buzz... | Answered on Dec 13, 2011


Go to www.quinny.com and select US as your country, then use the Contact Us tab to get in touch with Quinny US who can assist.

Quinny Buzz... | Answered on Dec 13, 2011


Hi,

The best thing to do is to remove the front wheel (depress the black buttons either side of the front axle and pull!) then completely clean the wheel assembly in warm water and a SMALL amount of gentle detergent, then dry completely, apply a small amount of vaseline or similar, then replace. This should help.

Quinny Buzz... | Answered on Nov 21, 2011


I just had this problem and I called Quinny. They sent me harness extensions for free (with free shipping too) --easy to install. Good luck.

Quinny Buzz... | Answered on Nov 19, 2011


Good Afternoon

Apologies we are not sure what product you need. Please contact uk-customercare@dorel.eu with a photograph to demonstrate which part you require.

Quinny Buzz... | Answered on Nov 10, 2011


Good Afternoon

You can order via your local Quinny retailer or direct from our customer service department on 01284 413 141 Mon-Fri 8.30-4.30. RRP is 10GBP and if ordering direct there would also be p+p charge additional.

Quinny Buzz... | Answered on Nov 10, 2011


Good Afternoon

If the Buzz is a 2011 model it will not have the zipper on the hood as it is not designed to be used with the season set (this accessory pack is for 2005-2010 models only and is no longer produced)

Quinny Buzz... | Answered on Nov 10, 2011


You can purchase replacement wheels via your local Quinny retailer or direct from the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. RRP is 30GBP each wheel with 8GBP if ordered direct.

Quinny Buzz... | Answered on Oct 25, 2011


Hi Helen,

If your Speedi is under 2 years old please return to your retailer with proof of purchase paperwork to discuss with them the terms and conditions of the 24 month chassis warranty and getting the chassis sent to our engineers for full inspection/repair work required.

If the Speedi is over 2 years old or you no longer have proof of purchase paperwork please contact our customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss costs of the item required.

Quinny Buzz... | Answered on Oct 12, 2011


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I hope this helps

Quinny Buzz... | Answered on Sep 12, 2011


hi this is replaceable but you have to replace the handle and not just the cable easy to do look at
this video for the mothercare my3/4 (same handle as quinny)
http://www.youtube.com/watch?v=viSDFutpAOY

parts are available direct from quinny
please let me know your country and i will post contact details for them

Quinny Buzz... | Answered on Aug 28, 2011


hi this is only available from quinny
what country are you in and i will post the contact details for you

Quinny Buzz... | Answered on Aug 17, 2011


you can buy a new one pretty cheap phone dorel on 01842763281 easy to change as i had to replace mine

Quinny Buzz... | Answered on Aug 17, 2011


Hi you can purchase all these parts on ebay used & new

Quinny Buzz... | Answered on Aug 17, 2011


Good Evening

Are you a UK customer?

If so, and your product is under 2 years old please contact your retailer with your proof of purchase and they will make arrangements for the item to be sent to our engineers for inspection and repair work required.

If so, and your product is over 2 years old or you no longer have proof of purchase you will need to contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to book it in for chargeable inspection & repair work required. Standard charge is £60 and this will include courier delivery service of the unit back to your address; In addition, you will need to make arrangements and cover costs for the product to be sent by courier into the engineers.

If you are not a UK customer please advise which country you're in and we will put you in touch with the customer service department for your country.

Quinny Buzz... | Answered on Aug 17, 2011


Good Morning

If the transport catch is off and the product is not unfolding correctly it needs to be inspected by the engineers.

If you're not in the UK go to www.quinny.com and select the country you're in, then go to "Contact Us" to get in touch with the customer services department for your country.

If you're in the UK and under 2 years old, please contact your retailer with proof of purchase and they can make arrangements for it to come to our engineers for inspection/repair work required.

If its over 2 years old or you don't have proof of purchase please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30.

Quinny Buzz... | Answered on Aug 08, 2011

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