20 Most Recent Quinny ZAPP Stroller Questions & Answers

Hello, Samiddx -

I suggest the best source for an answer to your question is the manufacturer, Quinny.

This is the link to the English language Contact Us page for Quinny:

Note: Quinny seems to make 3 versions of their Zapp stroller: Zapp Flex, Zapp Flex Plus, and Zapp Xtra.

Quinny ZAPP... | Answered on Dec 21, 2017

Pre-2008 model Zapp instructions for preventing this -

Quinny ZAPP... | Answered on Feb 20, 2015

Not unless you have a rivet gun and a replacement hand grip connection bar and replacement rivets to complete the repair.

What country are you in, we'll put you in touch with the customer care team who can help?

Quinny ZAPP... | Answered on Feb 20, 2015


Reverse these steps to replace fabrics.

Quinny ZAPP... | Answered on Feb 20, 2015

In the UK you can order from the Quinny E Shop.

For other countries please advise where you are so that we can put you in contact with the relevant customer care team.

Frame Zapp Xtra

Quinny ZAPP... | Answered on Feb 20, 2015

Slight movement is necessary as this allows for a hammock effect to prevent the baby in the carseat feeling every jolt on the way. With the weight of baby in the carseat on the chassis the movement will be less noticeable. As long as the adaptors are fitted correctly to the chassis and the carseat has been placed onto the adaptors correctly there should be no cause for concern. If you are worried that it seems to move a lot, compare your model to a shop display model and if it does seem excessive you can send your product in for our engineers to provide inspection & repair under the Quinny warranty.

Quinny ZAPP... | Answered on Feb 20, 2015

Quinny Zapp 4 is a USA specification model specifically designed, tested and approved under USA standards.

It is a completely separate product from European model Quinny Zapp 3 and it is not possible to alter a Zapp 3 to become a Zapp 4.

Quinny Zapp 4 model cannot be sold outside of USA as it has not been tested or approved under other countries standards for sale of wheeled nursery goods.

Quinny ZAPP... | Answered on Feb 20, 2015

There are two blackclips on the top inside handles pull these gently to loosen the seat cover. Then repeat on the bottom. You will also have to unbutton the back of the seat (there are two black straps) then half fold the buggy and pull the seat towards you. Its a bit niggly and frustrating but does eventually come off.

Quinny ZAPP... | Answered on Jan 09, 2015

Hi the seat is attatched to the frame with a hard edging.
1st; take it off the bootom which is velco
2nd; slide the seat cover out of the frame from bottom to top, this is a tricky
3rd; The top of the seat cover is attatched the same way but sideways, you need to undo the straps from the top then feed them through the holes in the cover.
4th; Attatch new seat cover the same way but in reverse.

Quinny ZAPP... | Answered on Jan 09, 2015

There are four plastic ends at each corner of the fabric seat unit, these need to be released, if you partly fold the buggy the tension on the fabric is eased allowing these four plastic tabs to be pulled out of their location.
When you have releasd these fold the buggy almost in half, and start to pull the fabric out of the slotted rails, you must try to do this evenly i.e. pull the back part out beyond the handles and the seat part out beyond the front wheel, it will seem tough at first but as you work all the sides evenly it will come out quite easily honest!
Fitting is just the reverse making sure the the sides of the fabric are locating properly.
Patience is the best policy.
Hope this helps.

Quinny ZAPP... | Answered on Dec 04, 2014

Is the hand grip connection bar between the handlebars locked into position? There will be some movement, but without being able to see it we would be unable to advise if it is within normal range. Your best option would be to visit your local Quinny retailer and check their display Zapp, see if it is the same amount of movement as your model or less.

Quinny ZAPP... | Answered on Oct 20, 2014

Dorel UK 01842 763 281 (Mon – Fri, 8:30 am to 4:30 pm) are the sole supplier of parts for Quinny

Quinny ZAPP... | Answered on Oct 13, 2014

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