20 Most Recent Quinny ZAPP Stroller - Page 8 Questions & Answers

Hi,

You can purchase these by contacting
http://www.quinny.com/quinny/forms/contact.aspx?mode=contact&language=gb-en

I hope this helps.

Hi,

I would suggest that you contact http://www.quinny.com/quinny/forms/contact.aspx?mode=contact&language=gb-en who will be able to help you.

I hope this helps.

i have the maxi cosi car seat and had the same problem. try this: reach behind the circular attachments that bind the car seat to the stroller and feel around for a small button. i couldn't see back there but could feel it. you have to click this and remove on each side. a little bit of a pain because you probably can't click both buttons and pull up all at once, so for me one side kept slipping back to the engaged position, but eventually i got it. best of luck.

Hi you can obtain spare parts direct from Dorel customer services, or these are sometimes on ebay

Hi,
Maybe this video will help. :o)

http://www.quinny.com/quinny/instructions.aspx?id=3

1. pump not connetced properly (check, or use another, eg bike Pump),
2. you have a puncture (fix it with a Bike repair kit) or
3. the valve is buggered (probably a new inner tube.

if none of the above makes sense, go an fill up car with petrol and flutter your eyelashes at the guy who works there... he'll be able to tell you which is most likely cause.

Hello. Since I'm from Norway, there might be some strange words, translation and sentences here...

First remove the hood.

Look at the inside of the push button units (not literally inside, but from the inside of the stroller), the sides that face each other. There are two screws inside each push button unit, which you should see only the ends of. They are black as everything else, and difficult to spot. One of the screws are slightly hidden by the hood clip. On one of the units, one screw is propably missing. It has unscrewed itself and landed inside the unit - jamming the push button.

Use a flathead screwdriver to pry out the button. It is very easy.

Then you have to remove the bolt, which I don't know the name of. Some sort of nail that bolts the unit together. Either drill (use caution) or just destroy it with a pair of pliers from the button side. After some minutes you can hammer it out into the stroller's seat. The unit is free, and you can pull it apart. Look for the screw inside, and fit it where it belongs. Use some glue to make it stick forever.

Click everything in place and use a suitable screw and M6 nut to temporarily hold everything together. Test it with the push button - it will work perfectly. Get hold of a nail gun or whatever it's called and close the case.

You can't get the hood on without the proper nail. I still haven't gotten this far...

Morten.

Hi Pimms. I struggled with this too. At the bottom of the stroller you'll be able to move the material that is attached to the bottom of the frame. It slides out if you are forceful enough. Then you'll see if you look at the back of the pram four tabs with domino numbers on them. These are attached to plastic bits that fit into the frame - when pulled out - you can pull off the stroller seat - with much pulling! Good luck!

First make sure the brake is on. There are two round Grey buttons, one on either side of the frame (about halfway down) they should have a small red triangular numbered sticker above them (1 & 2) Stand behind the pushchair where the handles are and press the left one in (that's number 1) and gently fold the frame a bit but not too much! Do the same with the right one (number 2) when the frame starts to fold in bend the bar down that sits between the handles and place your foot on the Grey pedal located at the bottom of the frame in between the brakes (number 3) and slide it towards the front of the pushchair, as you do this the whole frame should close up.

If it is over 2 years old or you are unable to find proof of purchase, you can still send the Zapp to the engineers for inspection and repair work which would be chargeable at £30 and you would also need to make arrangements and cover costs for a courier service to get the unit to the engineers, who are based in Thetford, Norfolk. If you would like to book it in for repair please contact the customer service department on 01842 763 281 Mon-Fri 8.30-4.30.

Alternatively if you have access to a pop rivet gun you can secure the hand grip connection bar yourself. In this case you can place an order for a replacement hand grip connection bar from the customer service department which are £10 with £3.99 p+p.

Many Thanks,

Laura Parker
Dorel UK Customer Services
Tel: 01842 763 281

ebay or direct from dorel
01842 763 281 (Mon – Fri, 8:30 am to 4:30 pm

I have a maxi cosi car seat, the harness is too tight and can't extend any more. I can't fit my 2 month old into it that's how tight it is, any suggestions would be appreciated

the steps are numbered 123 on the stroller. press the big round button numbered 1 on the right side (i think), which is located where the handle meets the main part of the stroller. Press the big round button numbered 2 on the other side. After you press button 2, you should be able to fold the handles (both of them together) forward, swinging the handlebars out in an arc until they're nearly touching the front wheel, on the ground. Now, step 3 is the difficult one--you've got to release the catch numbered 3 (underneath the seat, directly beneath where the baby's bottom goes) and then slide the ring forward, along the rod underneath the seat, toward the front wheel. If you can get it going, the rest will happen very smoothly, and the stroller will fold very compactly. It's difficult to describe, but once you get it, it's a cinch after a little practice. Good luck!

i have just contacted a shop that sells quinnys and they orderd the same part for me! its costing me £5 for the red break part

any shop that sells quinnys should be able to order from quinny for you! i lost my brake pad and my supplier ordered it for me and it only cost me £5

I asked the same question at the Baby on a Budget store i purchased my Quinny Zapp from and they advised me the only place to buy accessories or parts from would be via the Quinny website!!

Hi it's a bit stiff but you need to unlock the buggy as thought ur gonna close the buggy and slide the footrest part off first and then the botttom half and work ur way up it is REALLY stiff especially first time you do it. Hope this helps and good luck

Hi, the quinny zapp does'nt recline it is only the buzz that reclines.Hope this helps

Hi, the quinny zapp does'nt recline it is as it is. It is however possible to attach a maxi cosi carseat if you have adapters. The quinny buzz is the one that reclines, hope this helps.

I find to fold it, I place my foot on number 3 and push a little then press number 2 and 1 and the same time and fold the seat unit. Then just push down ontyo it untill t is fully folded. I find it to difficult to press 1 then 2 then 3 - 3 always gets jammed if i follow their instructions.
To unfold pull number 3 untill it clicks then nfold seat unit an click the middle handle - hey presto buggy shuld work :)
i thk the instructions tey give a more work than needed.