Top 20 Hoover Nextra HNF 3157 Front Load Washer Questions & Answers

A lot of times the bearing wear... they are placed around the drum and maybe sticking.. If it squealed or made funny noises check those first. It would be like putting on a break and trying to drive a car.

Hoover Nextra... | 105 views | 0 helpful votes

This is related to a fault in the main control panel, it is possible there is a short if the fuse keeps tripping off. You need to remove plug and pull out the panel to check for short in the power supply to the main control panel usually a SMPS unit. Use a multimeter to check for short, if so this must be replaced.
check for tips from the link below:

Hoover Nextra... | 559 views | 0 helpful votes

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hoover Nextra... | 137 views | 1 helpful votes


Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


Hoover Nextra... | 286 views | 0 helpful votes

Hi, welcome to FixYa. If the belt continually slips off you may want to try tightening the belt by way of loosening the bolt on the motor bracket usually gold or brass in color and pull the motor down slightly but firm and refasten the bolt. Either that or the belt itself has become too worn/stretched and just needs to be replaced. Also insure the drive pulley is tight and not "wabbling" in a manner that would throw the belt off. In extreme cases it can also be caused by excessive load size, improper detergent/too much detergent or unstable footing. Hope that helps. Thanks for choosing FixYa. Good luck going forward. macmarkus :)

Hoover Nextra... | 258 views | 1 helpful votes


Please check the bellow link for the diagram..and the the door lock assembly is circled in the diagram….

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting

Hoover Nextra... | 320 views | 1 helpful votes

If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning


Hoover Nextra... | 1,030 views | 0 helpful votes

sounds like the bearing has gone possibly taken out the drum support to shaking could also be one of the wieghts has worked loose.

Hoover Nextra... | 547 views | 0 helpful votes

on the conditioner part on top should have a indent size of thumb should beable to push down and pull draw out

Hoover Nextra... | 212 views | 3 helpful votes

dotted lines in a circle

Hoover Nextra... | 345 views | 0 helpful votes

the hook faces away from the center of the door.
The handle goes around that.
The spring goes around both, on the inside of the hook, facing the center of the door.

Hoover Nextra... | 446 views | 0 helpful votes

I am not a repair professional. I am just a 78 year old man who has been making his own repairs for about 50 years. Therefore the washer ID doesn't mean
anything to me. It's been about 55 years since I had experience with front load washers. However I can refer you to where they have very good and complete trouble shooting and repair information on front loaders. I think you'll find what you need there. Don't worry about the timer, they hardly ever go bad. Good luck with it. If I have helped you, please rate my advice on fixya.

Hoover Nextra... | 153 views | 0 helpful votes

Washin machines "do not" have heating devices, make sure to check your water heater and turn it back on to get your water heated.
That will get you back in hot water business.

Hoover Nextra... | 436 views | 0 helpful votes

90% your heater is faulty and 20%your th/stat.

Hoover Nextra... | 133 views | 0 helpful votes

i had same issue turned out pipe was blocked and washing machine gave up trying to get rid of water, so would stop, cleaned filter, uncloged drainig pipe and was good to go

Hoover Nextra... | 924 views | 3 helpful votes

I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.

I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.

Hoover Nextra... | 513 views | 0 helpful votes

I had this problem soon after I purchased mine. The engineer came out and readjusted the dial. Hope this helps.

Hoover Nextra... | 685 views | 0 helpful votes

possibly a faulty "off-balance" detector, but not sure...try to purposely make it go off balance during wash...maybe a few pairs of sneakers?

Hoover Nextra... | 527 views | 0 helpful votes

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