20 Most Recent Hoover Nextra HNWF 3135 Front Load All-in-One Washer / Dryer Questions & Answers

Does the drum seem to be loose? If it is old/has been used a lot it might be the bearings holding the drum that are defect. try spinning the drum by hand and see if it makes grinding noises from where the drum is conected to the back.

1) test the switch door, you do not have error code.see the video, and replace for defective switch, or loose wires or broken, or burn.God bless you

Ok hot water being still there and not draining is a clog in your drain line or pump issue. I have not yet brought up the schematic to your unit but on some units there is a clean out filter located down the bottom in which you would clean out the filter careful water does come out when you unscrew the filter on other models that do not have the filter door you would remove the lower panel on the front which would give you access to the pump and the drain lines as well even though if you do find items in the filter you still need to disconnect the drain lines going to and leaving from the pump to assure that nothing is blocking or clogging the flow of water. Im glad you replyed about the hot water still being on the inside definite clog in the drain line or pump or filter issue. If you have any further questions message me back. I await your reply ThanksRick

Hi from retired Englishman in SW France,

Because you say the water remains I suspect the draining function is malfunctioning so follow my general guidance notes below. At the bottom is the guidance for obtaining a manual ;-0)
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Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
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Manual-
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!
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Hope the filter is the problem and good luck!
John C

Yep.....the secondary switch in the timer has welded together. Better Replace the whole thing. If money is a problem......wait for the clothes to cool down before handling them.

If your machine is off and even unplugged then it could only be the valve not shutting off. If your intake hose filter screens are bad or not there the valve can get a flake of rust or mineral deposit from your pipes lodged in it causing it not to shut completely. Unplug the machine from the wall and if it is still flowing then you know there is no electrical circuit failure causing it to stay open. I have on occasion removed the valve, back flushed it and carefully opened the valve manually with a soft tipped tool while rinsing it out with success. If you do remove the valve take note of the wire connections and make certain the washer is unplugged before attempting the repair.

If you remove the top there is a thermal fuse on the dryer heater duct, it appears this has blown, on some versions this is resettable, you will see a small button on a thermostat, push it in if it makes a suttle clip it has reset. Regards Advisor

Check your belt in the rear of the machine, it has either slipped off, or is broken. It must go around the pulley of the drain pump in order to pump the liquid out of the washer.

if your waste pipe is attached to the sinks waste you might find the wastepipe connection blanked off, simply unscrew and remove blank. Or your water supply maybe off.

Check the duct work see if it is clogged up with lint.  Everything you read tells you to clean it out, but how many of us do it?  I just had the same problem with my duet dryer and when I went under the house to check, the duct was clogged up with lint and works like a charm now.