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Fisher and Paykel IWL12 Top Load Washer - Page 2 Questions & Answers
Fault Code 37
What is the full model number & product number listed on the back of machine? Are you allowing it to do a full first wash then proceed normally on to the drain then rinse 1 or are you trying to hurry it along and manually advancing to the 1st rinse?
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Washer dont spin out clothing
Is all the water pumped out of bowl.
If all water is pumped out, try blowing air down the clear pressure
tube to dislodge any blockages that would stop the bowl from spinning.
Not getting enough water during rinse cycle
In the rinse cycle it will use cold only to rinse with.
You need to see how fast the water is going into the machine on rinse
Things that can effect slow fill, low water pressure, Faulty cold valve
water hose & valve filters clogged, Kinked hose
The problem is the wash comes out with brown flecks all over it. I have taken out the agitator and cleaned it, this hasn't changed the result, still brown flecks all over wash
WASH PERFORMANCE INFORMATION
9.1 Creasing
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
9.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
according to soil type. For example, blood and mud are better washed in cold water, while sweat
and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent
than soft water.
9.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus
detergent and left to soak.
9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
9.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.
Error code 130
130. (10000010) Single Rotor Position Sensor Error
The Motor Control Module has found an error in the pattern received from the Rotor
Position Sensor. Likely causes of this fault are a bad connection on the harness between
the Rotor Position Sensor and the Motor Control Module, or a faulty Rotor Position Sensor.
Primary Source: Wiring.
Action: Check for corrosion on the RAST connector of the Rotor Position
Sensor and the Motor Control Module connector.
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor with an R.P.S. tester. Replace if
faulty.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
Quaternary Source: Rotor
Action: Ensure the correct rotor for this phase of machine has been fitted
12/21/2013 11:24:10 PM •
Fisher and...
•
Answered
on Dec 21, 2013
Drain valve orientation
You have got the valve in back to to front.
you would get fault code 51 soon having it like that.
(00110011) Diverter Valve Fault
The motor controller has registered a drop in water level in the recirculation phase of the wash cycle. Water is being drained instead of recirculated.
Primary Source:
Action:
Diverter valve.
Remove the diverter valve and check for blockages as well as checking that the hinge mechanism on the valve hasn't broken. Remove the hinge from the solenoid and check that the flap is free to move. Check that water hasn't been sprayed onto the valve from an external source and caused the solenoid to blow.
Secondary Source: Motor Control Module.
Action: Turn the power off at the machine but leave the power on at the wall,
then measure the voltage across the terminals of the wax actuator. If a reading of 230V is achieved, the motor controller has failed due to a valve fault and both will need to be replaced.
12/17/2013 11:50:40 PM •
Fisher and...
•
Answered
on Dec 17, 2013
What is error 240 on a Fisher & Paykel IntuitiveEco IWL16 Top Load Washer
240. (11110000) Phase 6 - Hall Out of Order. RPS Fault
Same as previous Hall Error faults, just an extra fault code for Phase
6. See fault codes 130 and 131 for directions.
130. (10000010) Phase 1 to 6 - Single Rotor Position
Sensor Error
The Motor Control Module has found an error in the pattern received
from the Rotor Position Sensor. Likely causes of this fault are a bad
connection on the harness between the Rotor Position Sensor and the
Motor Control Module, or a faulty Rotor Position Sensor.
Primary Source: Wiring.
Action: 1. Check for corrosion on the edge connector of
the Rotor Position Sensor and the Motor
Control Module connector.
2. Check the contacts on the rotor positional
sensor end of the hall harness to see if any
have been damaged. (Each set of contacts in
the socket has two wipers. If the distance
between these wipers varies between
different contacts, replace the rotor positional
sensor harness.)
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor with an R.P.S.
tester. Replace if faulty.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
131. (10000011) Phase 1 to 6 - Repetitive Rotor Position
Sensor Error
This fault is similar to fault number 130 above but differs slightly in that
it is a continuous condition.
12/14/2013 12:35:38 PM •
Fisher and...
•
Answered
on Dec 14, 2013
Fisher & paykel top load washing machine
We had the same problem with our washing machine being full of water and beeping during the rinse cycle. The problem is that the filter, which is located under the washing machine, is plugged with something. Ours was plugged with a cotton swab. You have to tip the washing machine up and remove the filter and unplug it. The filter is in the center of the bottom of the machine. It twists off. I had to get the cotton swab out of inside the machine through this opening.
This machine plugs up a lot - I've never experience this with any other washing machine. Good Luck!
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