20 Most Recent Candy DQW150 Front Load Washer / Dryer Questions & Answers

Syphon it or use a shop vac

Candy DQW150... | Answered on Jun 10, 2012

Hi from retired Englishman in SW France,
Herewith my standard/generic guidance notes for such problems ;-0)
Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.


It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
Hope the filter is the problem and good luck!
John C

Candy DQW150... | Answered on Feb 16, 2011

change your moisture control sencor

Candy DQW150... | Answered on Nov 11, 2010


Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


Candy DQW150... | Answered on Aug 29, 2010

to find if this is a cold fill machine only, just check the back and see how many hoses are fitted to it.I would assume it is cold fill and the problem is within the heater.

Candy DQW150... | Answered on Mar 15, 2010

Find out where your filter is; it is at the end of the thick hose coming down from the bottom of your tub; open up and clean out. Another possibility is there could be something stuck in your drum, feel if you could locate it. Next clean out the hoses in machine. After all this flush out with a hot wash, without clothes.

Candy DQW150... | Answered on Mar 18, 2009

Check The Ducting To Make Sure There Is No Obstructions Inside. Find The Outlet Outside Where The Duct Goes And See If Your Getting A lot Of Air. In Some Cases You May Have To Remove The Back Of The Dryer To Remove The Biggest Lint Ball In The World.
This Huge Lint Ball Builds Up Over Time And Quickly For Users Who Do Not Clean The Lint Trap On Every Cycle.

All Of The Above Will Cause The Dryer To Not Be Able To Get Good Air Flow Thus Causing The Machine To Have To Much Back Pressure.

Candy DQW150... | Answered on Feb 06, 2009

Yes, you do have to lever it out, if you have removed the center nut completely, try and pull the metal plate as far forward as you can, this should expose the rubber seal, this is what is holding the heater in.
Lever round the edge of the seal, and try to force it out, be careful,as you can break the plastic moulding (expensive)
If this does not work, then try cutting through the seal with a stanley knife, and remove it piece by piece.
You will have no trouble getting the new one back in.
Plz rate my solution.

Candy DQW150... | Answered on Jan 20, 2009

I seem to end up inside my DQW150 about once every three months with dryer problems.

With the symptoms you're describing, and working from easiest to fiddliest, I'd start with checking for a blockage in the drain pump and the hose down to it from the bottom of the tub (drying seems much more sensitive to pump trouble than draining and spinning on this machine).

Then I'd run it with the back off and see if I could see condensing water trickling down the inside of the condenser (translucent duct fitted on the back of the tub). If you can't, it's usually because the solenoid on the cold water valve has burnt out again (this also usually results in the clothes getting much hotter than usual).


Next, I'd unscrew the top of the breather tube from the top right hand corner of the case (as you look at it from the back), ease it down so the end rests in a bowl on the floor, and give the corrugated hose that attaches it to the bottom of the condenser a good squeeze to see what comes out. If this breather or its hose get blocked with a slug of wet lint, the dryer becomes amazingly inefficient. If at all suspicious, unclip the hose from the bottom of the condenser and rinse the breather (tube and hose together) through under a warm tap until all the rubbish is gone.

Finally, if none of those things bring any joy, I'd wash the lint out the condenser. This is a slightly fiddly job - the best way I've found is to take off both top and rear panels, then remove the condenser and blower from the machine together out through the top of the machine. Once they are out, they can be split and the condenser can be flushed by running warm water through it. Make sure you've got a good socket set before you begin - Candy don't believe in standardisation, so you will want every size of socket there is from 5.5mm up to 10mm before you're finished. Before putting it back together, have a look at the inside of the blower and check for any evidence of the impeller having become distorted, or of it fouling on its housing. On reassembly, be careful the rubber seal between the blower and the heater duct fits correctly on all four sides (it's easy to get one flange tucked inside the duct), and mind your knuckles as you're replacing the lower of the two blower fixing bolts and the screw which secures the condenser near the top of the tub.

Between them, those things usually cover it.


Candy DQW150... | Answered on Dec 05, 2008

Check filter behind kick plate on bottom front of machine. Drain water out first by lowering drain hose into bowl or bucket.
Plz come back if further help required.

Candy DQW150... | Answered on Dec 02, 2008

i'm guessing a bit but the part that was reset was probably a resetteble thermostat on top of the dryer air manifold. take top off machine and you will see stats mounted on top of the air duct. one or more will have a little buttonin the middle. press this button and you will hear a slight click and the dryer will then work.
however, if the problem is reoccuring, then there is probably a lint blockage in the air duct causing poor air flow

Candy DQW150... | Answered on Jul 28, 2008

i think you amy have 2 faults. the elements for wash and dry are completely separate.

Candy DQW150... | Answered on Jun 26, 2008

make sure both solenoids have a working supply (if two fitted) at rear.

Candy DQW150... | Answered on Feb 08, 2008

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