20 Most Recent Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15 - Page 5 Questions & Answers

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Wiring of Fisher Paykel pump

The Green wire goes on the side of the pump. Here is a picture 59a5a467-b194-495a-9b9e-3985ead4c7fa.jpg
12/26/2013 12:51:04 PM • Fisher and... • Answered on Dec 26, 2013
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I turn on my intuitive washing machine and there is a noise but no water comes in, I turn to spin and again noise but no spin. What is wrong please?

Is the bowl noisy to turn by hand, the seal and bearings need replacing.
12/26/2013 12:06:18 PM • Fisher and... • Answered on Dec 26, 2013
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Water not going into the machine.

The solenoids coils can be removed from the water valves.
12/26/2013 11:47:06 AM • Fisher and... • Answered on Dec 26, 2013
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Coder 37 f n p washer

37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water level) While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The Fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level. Primary Source: Pump System. Action: 1) Check that the drain hose has not been kinked. 2) Check the length of the drain hose and try to reduce the length if excessively long. A 39 inch (1 metre) extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length. 3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a thermal cut-out, which will reset on cooling.) 4) If the Tub is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check the drain hose is not blocked. 5) If the Tub contains water, then service the pump from the top of the machine by removing the top deck and Basket. Bail out the water, remove the pump cap and hood and clear the restriction. Secondary Source: Wiring. Action: 1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness. Tertiary Source: Motor Controller module. Action: Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Controller module. Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash guard to pump. Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's ) Action: Check the diverter valve, see fault code 51 51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault Primary: The motor controller has registered a drop in water level in the recirculation phase of the wash cycle, water is being drained instead of recirculated. Or water has been sprayed onto the valve from an external source and caused the solenoid to blow. Action: Turn the power off at the machine but leave the power on at the wall, then measure the voltage across the terminals of the wax actuator, if a reading of 120V is achieved the motor controller has failed due to the valve and both will need to be replaced. Secondary: Check for blockage in the valve itself or a broken hinge mechanism.
12/26/2013 11:39:12 AM • Fisher and... • Answered on Dec 26, 2013
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Fisher Paykel washer keeps saying cutoff restart

The power supply is faulty in the motor controller. Replace motor controller with new/Reconditioned board.
12/26/2013 11:10:47 AM • Fisher and... • Answered on Dec 26, 2013
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A spring has come loose

Go to Jordan's Manuals and select your F&P model for a parts view. You will need Adobe reader to view PDF's http://www.jordansmanuals.com/default.aspx?Brand=FP&Product=Washing
12/26/2013 10:36:18 AM • Fisher and... • Answered on Dec 26, 2013
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All lights flashing rapidly

Did you use a big hammer That will fix it every time LOL.
12/26/2013 10:09:10 AM • Fisher and... • Answered on Dec 26, 2013
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Needs service code 66

The pressure sensor is faulty and needs a new/good secondhand one You can get one from an old dead board, But it needs to be calibrated to that board. To calibrate the new one set machine to fill to low water level, The plastic hex with red on it needs to be turned up to raise & down to lower the water level.1/8inch of a turn will adjust water by 15 to 20mm. 66. (01000001) Pressure Transducer Error [Ptx Frequency > 90 kHz] Note: this supersedes Fault code 65 from V41 Motor controller code onwards. The Motor Control module has received signals from the water level sensor (Ptx) above normal frequency values. Primary Source: Motor Control module Action: Replace Motor Control module
12/22/2013 2:24:47 AM • Fisher and... • Answered on Dec 22, 2013
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Machine starts to fill then shuts off and starts

and displays a fault code.. check motor and RPS for corrosion.
12/21/2013 8:42:40 AM • Fisher and... • Answered on Dec 21, 2013
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Fisher and Paykel Intuitive Eco led lights are flashing by chance the start screen might come up when i start the cycle the water runs into machine for about 3 seconds then it shuts of and the bowl st

The display screen clicks in. Use a flat blade screwdriver to unclip the display. Two low profile electrolytic capacitors need to be replaced, Is a common problem in IW LCD display boards.
12/19/2013 2:28:53 AM • Fisher and... • Answered on Dec 19, 2013
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I HAVE A INTUITIVE WASHING MACHINE WITH CODE 37 AND A TERRIBLE BURNING SMELL IT WON'T SPIN OUT NOW

You have a bad pump. Info for fault code 37 37. (00100101) Pump Blocked Error (No change in the water level) While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level. Primary Source: Pump System. Action:1) Check that the drain hose has not been kinked. 2) Check the length of the drain hose and try to reduce the length if excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length. 3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a thermal cut-out, which will reset on cooling.) 4) If the basket is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check the drain hose is not blocked. 5) If the basket contains water, then service the pump from the top of the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction. Secondary Source: Wiring. Action: 1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness. Tertiary Source: Motor Control Module module. Action: Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.
12/18/2013 12:48:05 AM • Fisher and... • Answered on Dec 18, 2013
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My f&p washer is leaking when it fills with water then stops an tells me code 51 all other cycles work fine how can i fix this

51.(00110011) Diverter Valve Fault The motor controller has registered a drop in water level in the recirculation phase of the wash cycle. Water is being drained instead of recirculated. Primary Source: Action: Diverter valve. Remove the diverter valve and check for blockages as well as checking that the hinge mechanism on the valve hasn't broken. Remove the hinge from the solenoid and check that the flap is free to move. Check that water hasn't been sprayed onto the valve from an external source and caused the solenoid to blow. Secondary Source: Motor Control Module. Action: Turn the power off at the machine but leave the power on at the wall, then measure the voltage across the terminals of the wax actuator. If a reading of 110/230V is achieved, the motor controller has failed due to a valve fault and both will need to be replaced.
12/17/2013 11:46:51 PM • Fisher and... • Answered on Dec 17, 2013
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Machine stuck in drain mode, beeps, can only turn off at powerpoint.

Your motor controller board is faulty needs repair or new/recondition board.
12/17/2013 11:32:27 PM • Fisher and... • Answered on Dec 17, 2013
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Model iw711e, fault code 136

136. (10001000) Motor Stall The Motor Control Module has been unable to start the motor. Possible causes of this fault are: Faulty motor harness, faulty or jammed motor, seized bearings or seals, faulty Motor Control Module, faulty Rotor Position Sensor or harness. Primary Source: Wiring. Action: Measure/check the motor harness, connectors and motor for discontinuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. If an incorrect reading is obtained the reading should be taken directly from the stator. Secondary Source: Motor. Action: 1) Check free rotation of the agitator and bowl by rotating by hand. Bearings and seals may be seized. 2) Check the Rotor Position Sensor and associated harness for water, mechanical damage or corrosion. Tertiary Source: Motor Control Module. Action: If the primary and secondary checks pass inspection, then replace the Motor Control Module.
12/17/2013 12:50:14 PM • Fisher and... • Answered on Dec 17, 2013
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My fisher and paykel eco washer spins weirdly and makes lots of noises

Noisy If the user is complaining about noise, it may be in a number of different areas. Is the noise during spin? Is it a banging sound? This would typically be the drain hose, inlet hoses, mains lead or harness. If it is an out of balance noise, check that the machine is level and stable. Check the bias spring and balance rings. Remove the inner bowl and check that its weight is within specification (Refer Section 1.12). If it is a 'clunk' that occurs up to 3 times per cycle, this would be a bowl check and is completely normal. It occurs when SmartDrive is draining and 3/4 empty. This is a 'feature' and a noise that cannot be reduced. Other things to check are: • Is SmartDrive level and on all four feet equally. • Check the mains lead, inlet hoses and drain hose outside the wrapper, behind SmartDrive. • Check the harness and drain hose inside is not banging on the wrapper during spin. • Check the bias spring is fitted correctly. • Check the 2 balance rings in the inner bowl contain water. Check the bowl weight. • Check for noisy suspension rods.
12/17/2013 11:49:06 AM • Fisher and... • Answered on Dec 17, 2013
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I have a F&P Washing Machine (Eco Intuitive) that

That good you got it working, If you ever need Fault codes for F&P machines i have them.
12/17/2013 10:54:21 AM • Fisher and... • Answered on Dec 17, 2013
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Changing tachometer sensor

How to remove RPS l7tqojc4ojhsex49c4cwh8fndcodhmvokm10fm+tx6qzemlqn3l16frdjw+bug3k7kdeyrygaaaabjru5erkjggg==
12/14/2013 1:31:09 PM • Fisher and... • Answered on Dec 14, 2013
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I have a fisher and paykel intuitive eco and it is leaking from the outlet on the inside of the machine when not in use ,any ideas as to why?

Your water valves are not setting when off. Replace water valves will fix this problem.
12/14/2013 1:19:36 PM • Fisher and... • Answered on Dec 14, 2013
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Fisher and paykel IW812 error code 12 and 37, sometimes it won't drain, just beeps at me, now it's just started to coniually fill while draining.

12. (00001100) Phase 1 to 6 - Flood Protection Error The Motor Controller module has found the water level to be above the flood level and tried to pump the excess water out. (Under extremely high flow rate conditions the machine may overfill during the "top-up" routine in agitate.) After pumping for 30 seconds, it has been unable to lower the water level below the flood level. Either the water valves have stuck on and are letting water in at a flow rate that is higher than the pump can handle, or the pump is blocked and can't remove the excess water. Primary Source: Water Valves. Action: If the water valves are on continuously, check that the water valves turn off mechanically (remove power from machine). Secondary Source: .Pump system Action: Check pump for blockage and drain hose for correct height and kinking Tertiary Source: Motor Controller module. Action: If water valves are being driven on electrically, replace Motor Controller module. 37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water level) While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The Fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level. Primary Source: Pump System. Action: 1) Check that the drain hose has not been kinked. 2) Check the length of the drain hose and try to reduce the length if excessively long. A 39 inch (1 metre) extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length. 3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a thermal cut-out, which will reset on cooling.) 4) If the Tub is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check the drain hose is not blocked. 5) If the Tub contains water, then service the pump from the top of the machine by removing the top deck and Basket. Bail out the water, remove the pump cap and hood and clear the restriction. Secondary Source: Wiring. Action: 1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness. Tertiary Source: Motor Controller module. Action: Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Controller module. Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash guard to pump. Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's ) Action: Check the diverter valve, see fault code 51 51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault Primary: The motor controller has registered a drop in water level in the recirculation phase of the wash cycle, water is being drained instead of recirculated. Or water has been sprayed onto the valve from an external source and caused the solenoid to blow. Action: Turn the power off at the machine but leave the power on at the wall, then measure the voltage across the terminals of the wax actuator, if a reading of 120V is achieved the motor controller has failed due to the valve and both will need to be replaced. Secondary: Check for blockage in the valve itself or a broken hinge mechanism.
12/14/2013 12:22:51 PM • Fisher and... • Answered on Dec 14, 2013
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