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Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15 - Page 5 Questions & Answers
Coder 37 f n p washer
37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water
level)
While draining, the water level reading from the pressure sensor has not changed
for over 3 minutes. There are three likely reasons for this fault. One is that the
drain hose or the pressure switch hose has been squashed or kinked and the pump
out rate has been dramatically reduced. The second possibility is that the pump is
partially or fully blocked. The third is that the pump is not operating due to Motor
Controller module, wiring or pump failure. This fault could also appear if the
machine is pumping to an unusually high head of drain hose or into an extended
length of drain hose. The Fourth possibility is a diverter valve fault or blockage,
water level is not altering as the diverter is stuck in the recirculation mode, giving
the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:
1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if excessively
long. A 39 inch (1 metre) extension hose of the same diameter fitted to the
existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a
thermal cut-out, which will reset on cooling.)
4) If the Tub is empty of water, remove the pump from the pump housing and
check that it is not blocked. Also check the drain hose is not blocked.
5) If the Tub contains water, then service the pump from the top of the machine
by removing the top deck and Basket. Bail out the water, remove the pump
cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Controller module.
Action:
Activate the pump by operating the machine in spin mode. Check the pump
is rotating. If it is not operating, and Primary and Secondary checks have
been performed, then replace the Motor Controller module.
Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash
guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's )
Action:
Check the diverter valve, see fault code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 120V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism.
12/26/2013 11:39:12 AM •
Fisher and...
•
Answered
on Dec 26, 2013
A spring has come loose
Go to Jordan's Manuals and select your F&P model for a parts view.
You will need Adobe reader to view PDF's
http://www.jordansmanuals.com/default.aspx?Brand=FP&Product=Washing
12/26/2013 10:36:18 AM •
Fisher and...
•
Answered
on Dec 26, 2013
Needs service code 66
The pressure sensor is faulty and needs a new/good secondhand one
You can get one from an old dead board,
But it needs to be calibrated to that board.
To calibrate the new one set machine to fill to low water level,
The plastic hex with red on it needs to be turned up to raise & down to lower the water level.1/8inch of a turn will adjust water by 15 to 20mm.
66. (01000001) Pressure Transducer Error [Ptx Frequency > 90 kHz]
Note: this supersedes Fault code 65 from V41 Motor controller code onwards.
The Motor Control module has received signals from the water level sensor (Ptx)
above normal frequency values.
Primary Source: Motor Control module
Action: Replace Motor Control module
I HAVE A INTUITIVE WASHING MACHINE WITH CODE 37 AND A TERRIBLE BURNING SMELL IT WON'T SPIN OUT NOW
You have a bad pump.
Info for fault code 37
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same
diameter fitted to the existing drain hose is the maximum allowable
length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out
the water, remove the pump cap and hood and clear the
restriction.
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.
12/18/2013 12:48:05 AM •
Fisher and...
•
Answered
on Dec 18, 2013
My f&p washer is leaking when it fills with water then stops an tells me code 51 all other cycles work fine how can i fix this
51.(00110011) Diverter Valve Fault
The motor controller has registered a drop in water level in the recirculation phase of the wash cycle. Water is being drained instead of recirculated.
Primary Source:
Action:
Diverter valve.
Remove the diverter valve and check for blockages as well as checking that the hinge mechanism on the valve hasn't broken. Remove the hinge from the solenoid and check that the flap is free to move. Check that water hasn't been sprayed onto the valve from an external source and caused the solenoid to blow.
Secondary Source: Motor Control Module.
Action: Turn the power off at the machine but leave the power on at the wall,
then measure the voltage across the terminals of the wax actuator. If a reading of 110/230V is achieved, the motor controller has failed due to a valve fault and both will need to be replaced.
12/17/2013 11:46:51 PM •
Fisher and...
•
Answered
on Dec 17, 2013
Model iw711e, fault code 136
136. (10001000) Motor Stall
The Motor Control Module has been unable to start the motor. Possible causes of this fault
are: Faulty motor harness, faulty or jammed motor, seized bearings or seals, faulty Motor
Control Module, faulty Rotor Position Sensor or harness.
Primary Source: Wiring.
Action: Measure/check the motor harness, connectors and motor for
discontinuity. This can be done by taking a resistance measurement
between phases of the motor harness at the Motor Control Module
end. If an incorrect reading is obtained the reading should be taken
directly from the stator.
Secondary Source: Motor.
Action: 1) Check free rotation of the agitator and bowl by rotating by hand.
Bearings and seals may be seized.
2) Check the Rotor Position Sensor and associated harness for
water, mechanical damage or corrosion.
Tertiary Source: Motor Control Module.
Action: If the primary and secondary checks pass inspection, then replace
the Motor Control Module.
12/17/2013 12:50:14 PM •
Fisher and...
•
Answered
on Dec 17, 2013
My fisher and paykel eco washer spins weirdly and makes lots of noises
Noisy
If the user is complaining about noise, it may be in a number of different areas. Is the noise during
spin? Is it a banging sound? This would typically be the drain hose, inlet hoses, mains lead or
harness. If it is an out of balance noise, check that the machine is level and stable. Check the
bias spring and balance rings. Remove the inner bowl and check that its weight is within
specification (Refer Section 1.12).
If it is a 'clunk' that occurs up to 3 times per cycle, this would be a bowl check and is completely
normal. It occurs when SmartDrive is draining and 3/4 empty. This is a 'feature' and a noise that
cannot be reduced.
Other things to check are:
• Is SmartDrive level and on all four feet equally.
• Check the mains lead, inlet hoses and drain hose outside the wrapper, behind SmartDrive.
• Check the harness and drain hose inside is not banging on the wrapper during spin.
• Check the bias spring is fitted correctly.
• Check the 2 balance rings in the inner bowl contain water. Check the bowl weight.
• Check for noisy suspension rods.
12/17/2013 11:49:06 AM •
Fisher and...
•
Answered
on Dec 17, 2013
Fisher and paykel IW812 error code 12 and 37, sometimes it won't drain, just beeps at me, now it's just started to coniually fill while draining.
12. (00001100) Phase 1 to 6 - Flood Protection Error
The Motor Controller module has found the water level to be above the flood level
and tried to pump the excess water out. (Under extremely high flow rate conditions
the machine may overfill during the "top-up" routine in agitate.) After pumping for
30 seconds, it has been unable to lower the water level below the flood level. Either
the water valves have stuck on and are letting water in at a flow rate that is higher
than the pump can handle, or the pump is blocked and can't remove the excess
water.
Primary Source: Water Valves.
Action:
If the water valves are on continuously, check that the water valves turn off
mechanically (remove power from machine).
Secondary Source: .Pump system
Action:
Check pump for blockage and drain hose for correct height and kinking
Tertiary Source: Motor Controller module.
Action:
If water valves are being driven on electrically, replace Motor Controller
module.
37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water
level)
While draining, the water level reading from the pressure sensor has not changed
for over 3 minutes. There are three likely reasons for this fault. One is that the
drain hose or the pressure switch hose has been squashed or kinked and the pump
out rate has been dramatically reduced. The second possibility is that the pump is
partially or fully blocked. The third is that the pump is not operating due to Motor
Controller module, wiring or pump failure. This fault could also appear if the
machine is pumping to an unusually high head of drain hose or into an extended
length of drain hose. The Fourth possibility is a diverter valve fault or blockage,
water level is not altering as the diverter is stuck in the recirculation mode, giving
the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:
1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if excessively
long. A 39 inch (1 metre) extension hose of the same diameter fitted to the
existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a
thermal cut-out, which will reset on cooling.)
4) If the Tub is empty of water, remove the pump from the pump housing and
check that it is not blocked. Also check the drain hose is not blocked.
5) If the Tub contains water, then service the pump from the top of the machine
by removing the top deck and Basket. Bail out the water, remove the pump
cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Controller module.
Action:
Activate the pump by operating the machine in spin mode. Check the pump
is rotating. If it is not operating, and Primary and Secondary checks have
been performed, then replace the Motor Controller module.
Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash
guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's )
Action:
Check the diverter valve, see fault code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 120V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism.
12/14/2013 12:22:51 PM •
Fisher and...
•
Answered
on Dec 14, 2013
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