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Datacard Group SP55 Card Printer Questions & Answers
Datacard sp55 printer won't recognize ribbon
PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.
Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.
Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.
Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.
Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).
* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.
* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.
If you cannot fix the problem contact your service provider for assistance.
FTB
Want to solve my problem
Hi Supermarco:
You are experiencing a common problem whit card printers, usually it happens when the printer needs maintenance. Two things might be producing your problem:
It could be the rollers, may be they are dusty and the card slips, that produces the error message you are experiencing. To solve it I recommend you to clean the rollers using a lint free cloth moistened with isopropyl alcohol. You can press the cloth against roller and move it turning the blue knob located at printers left. I also recommend you to run a cleaning card to the printer as specified on users guide (every ribbon replacement), that will also help you.
Another possible cause of your problem is a blocked by dust sensor. Datacard printers sensors rarely broke, when they produce problems is always due to dust. You can buy a compressed air can and spay with air all the interior of printer, just don’t forget to remove the ribbon and cleaner roller first. In that way dust accumulated on sensors will be removed and your printer will work properly again. I recommend you to operate your printer in a dust free environment, this kind of printer is very sensible to dust and debris. If you still have problem don’t hesitate to ask.
Regards
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