LG WM2688H Front Load Washer - Page 2 - Answered Questions & Fixed issues

There are two thermistor's the other one is your problem.

my machine is not draining?

You need to clean the washer out really well. I use this product and hot water a couple of times a month to keep the washer fresh.

First thing would be to check that the drain is clear and not obstructed.
Follow instructions to clean out strainer.

Here is a link to the service manual for your machine. It gives you every diagram to access the inside of your machine along with the repair info you could ever need.


The FixYa Team

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



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have you checked the filter at the inlet side of the water pump? it is behind the bottom front panel

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

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The manufacturer recommends shimming the door latch to make it close tighter.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

According to the manual, this is a control error, more than likely a sensor such as a thermistor. Call for service.

If you haven't cleaned the filter for a long time, there is a good chance that it is blocked up with junk that limits the system from draining properly. Also, these front loaders use HE detergent and had been filling the detergent cup up to the mark but you because these use very little water during the wash cycle I was advised to use only a few drops..

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You can use Affresh to clean your front loader. Deposits of soap and other such things can be stuck around the inside tub of your washer. Try this product, it works great on all front loaders. Use very hot water with the Affresh pellet with no clothes and run the machine through a cycle. Also helps with any stagnant water smells. Put the Affresh pellet inside the machine, not in the soap dispenser.

You can give me a ‘very helpful’ rating for the free help, can't you. Thanks.

The selenoid valve has some trash in it. Take the valve off of the back. It should be just a few screws, a couple of wire plugs and one hose on the inside. Then a few screws to take the valve apart. Just slide selenoids off with a flathead screwdriver. Take the rest apart and clean the diaphrams with soap and a small brush or something. I hope this helps.

bad hall sensor

I think you mean, LE error code, as there is no nE error code, their codes display are strange.

Locked motor error. Cause: The connector (3-pin), male,white) in the motor harness is not connected to the connector. (3-pin,female,white) of stator assembly. Or the electrical contact between the connectors. (3-pin,male,white) in the motor harness and 4-pin,female,white connector in the main PWB assembly is bad or unstable. Or the motor harness between the stator assembly and main PWB assembly is cut (open circuit) Or the hall sensor is out of order/defective.

Hi,
Do you leave the door open to air it out after use??
This tip will help you with some other ideas...

Check it out here...

http://www.fixya.com/support/r3993813-stop_washing_machine_smell_mold_mildew

heatman101

The water inlet valve where the water supply connects to the washer is stuck open because of sediment or wear. Replace it or clean it out.

Probably not. It is there to prevent sediment from getting in the valve but it's not as likely to cause a problem with the hot water as it is with the cold. The hot has time to settle while it's in the hot water heater and the cold just comes straight through. You should be able to get another one at an appliance parts store or maybe even at a store like lowes.

I think you are talking about the door gasket. Use a mixture of bleach and water in the gasket and also in the drum. Most front load washer are notorious for mold and mildew. Run the washer in a rinse cyle to clean drum. Also clean your drain filter.

I had the same problem. I did all of the above. What worked for me was to spray the tub itself with a mixed solution of bleach and water. Let it sit for a while and run it on a quick cycle unloaded. Also I changed to powder det. with fabric softner in it. I found the outer tub had the mildew and this solved by problem.