20 Most Recent Xerox Phaser 7400/DT Laser Printer Questions & Answers

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Error 917

917 Error in the Transfer Unit Belt. The Belt Rotation Sensor indicates an error.

Code 917: The Transfer Belt Rotation Sensor indicates a belt error.
Initial Actions:
? Check the condition of the Transfer Unit drive gear.
? Cycle the printer's power.
? If the problem persists follow the procedure below.

Troubleshooting Procedure Table
1 Test the Belt Rotation Sensor.
Run the Service Diagnostics Belt Hole IC test.
Does the sensor function correctly?
Yes) Go to Step 2.
No)Replace the sensor. If the error persists, go to Step 3.
2 Test the Transfer Unit Motor.
a. Close the Interlock Switches for test.
b. Run the Service Diagnostics Transfer
Belt Motor test.
Does the motor operate?
Yes)Replace the Transfer Unit. If the error persists, go to Step 3.
No)Replace the motor. If the error persists, go to Step 3.
3 Check all pins on the HALL1 Harness for continuity.
Disconnect HALL1 and P/J310
Is the harness conductive?
Yes)Replace the Motor Driver Board.If the error persists, go to Step 4.
No)Replace the HALL1 Harness.
4 Check all pins of the DRV0 harness for continuity.
Disconnect the DRV0 ribbon cable.
Is the cable conductive?
Yes)Replace the Engine Control Board.
No)Replace the DRV0 Harness.
8/18/2011 3:41:56 PM • Xerox Phaser... • Answered on Aug 18, 2011
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I was replacing our Cyan imaging unit and noticed

It is never a good idea to introduce a magnet around electronic components. However, I would be surprised if recovering your spring caused this. The image processing board, which your ethernet connection is part of, lies too far back and is shielded by a lot of metal chassis. When you talk about your switch board, I am assuming you are talking about a router. If you are, and the router light is off as well as the printer light, that would suggest the problem could just as easily be with the router. Firstly, I would try a different cable just to be sure. But regarding the printer, try re-seating the image processing board by turning off and unplugging the printer, remove the two screws holding the board in, slide it out and then slide it back in. re-boot and see if that helps. If not it will likely be a new image processing board or a new router. Hope this helps.
2/4/2011 12:48:20 AM • Xerox Phaser... • Answered on Feb 04, 2011
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How can I find the serial number of the printer?

Print a configuration page, It should be displayed there.
3/20/2010 4:35:02 PM • Xerox Phaser... • Answered on Mar 20, 2010
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We have a Phaser 7400. It continues to give us

If you've already changed out the toner cartridge and the problem persists, then it could be several other parts that are either defective, dirty or blocked.

You may want to contact a certified Xerox technician and have them look at the Imaging Unit Agitator Bar and the Low Toner Sensors for Cyan/Magenta. There could also be a faulty toner supply motor.
9/10/2009 3:23:56 PM • Xerox Phaser... • Answered on Sep 10, 2009
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We have a problem with continual jamming in the

Hi,

Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry. Keep printer unplugged for about 2 minutes and replug and try a test print. Also make sure that you have waited long enough for the printer to heat up before giving a print job. Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing.
8/19/2009 6:43:56 PM • Xerox Phaser... • Answered on Aug 19, 2009
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Xerox 7400 error 917

From Google: Error in the Transfer Unit Belt. The Belt Rotation Sensor indicates an error.
5/25/2009 5:14:57 AM • Xerox Phaser... • Answered on May 25, 2009
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Xerox Phaser 3600 printing 3 horizontal black lines across every page

Replace your toner cartridge with a known good one even if it's empty. If the lines are not present you know you need to install a new one.
5/10/2023 10:22:31 PM • Xerox Phaser... • Answered on May 10, 2023
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Error 389.601.00

JM Liabo English only on Fixya please. We are a North American website and only converse in English. hello, I have a phaser 7800? the ignition it puts this code, I switched off and on again? the first switch after 5 seconds as indicated. Same thing, nothing, so I wiped the color sensors. The problem persists. What to do? Call for Xerox Service https://translate.google.ca/?sl=auto&tl=en&op=translate Fixes

Xerox Phaser 7800 - Error Code - PrintCopy .info

https://printcopy.info > model=Phaser+7800 Code: 389.601 ยท Description: RC Sample Block Fail-A1-In. During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB Sensor In side did . and more here https://www.google.com/search?q=Xerox+Phaser+Error+389.601.00 ..
7/1/2022 4:40:00 PM • Xerox Phaser... • Answered on Jul 01, 2022
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Xerox Phaser 3260 Printer. I can't reset counter on it. Is there software to do that?

Question edited for clarity, full 'make model (what it is)'. check out the videos, however, it is a Xerox and they like to keep track of page counts because it is often part of the contract for lease or toner supplies on their machines. https://www.google.com/search?q=phaser+3260+printer+reset+counter ..
6/21/2022 2:10:48 AM • Xerox Phaser... • Answered on Jun 21, 2022
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Phaser 6250 not acknowledging the new transfer roller.

Here is your Service Manual. There are 147 mentions of transfer roller. Press CTRL+F and type 'transfer roller' and press enter. https://www.printerparts-exchange.com/media/custom/upload/Xerox_Phaser_6250_Parts_Service.pdf ..
1/29/2022 12:05:58 AM • Xerox Phaser... • Answered on Jan 29, 2022
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Xerox Fault Code 091-912

Try this link: https://www.support.xerox.com/en-us/article/en/1551565
2/8/2020 1:57:26 PM • Xerox Phaser... • Answered on Feb 08, 2020
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