20 Most Recent Xerox Phaser 7700 Laser Printer - Page 2 Questions & Answers

The error is caused by the laser polygon motor going bad. It is not difficult to replace but the calibration can be a little challenging. The part can be purchased at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx

The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf

This is a faily common problem with the Phaser 7700. The yellow developer needs to be replaced. Parts at: http://www.lpscomputer.com/p-3063-1-116-1115-00-developer-housing.aspx The manual can be downloaded from: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf

The error is caused by the home sensor for the accumulator belt not finding the home position of the belt. Since the error occured after a move, toner probably contaminated the sensor. Use canned air and blow out the sensor. Manual @: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
to locate the sensor. The other possibility is that the accumulator belt bit the dust. Parts a vailable at: http://www.lpscomputer.com/p-2993-1-016-1889-00-accumulator-belt-assembly.aspx

The line could be caused by contamination on the black laser lens. Try using the cleaning wand located in the front door to clean the lens. You will need to remove the waste toner container to access the wand slots. If that does not solve the problem, the black developer housing may need to be replaced. Refurbished parts at: http://www.lpscomputer.com/p-3064-116-1111-00-black-developer.aspx

The bin full sensor is probably defective or has paper dust in it blocking the light beam. Try blowing out the sensor with canned air. If that doesn't solve the problem, you will need to replace the exit transport assembly. The assembly is available at: http://www.lpscomputer.com/p-3083-1-116-1165-00-paper-transport-exit-assembly-refurb.aspx

Hello and welcome to Fixya, I'm going to send you the whole service manual for the phaser 7700, it does explain how to remove the rear cover, and much more. you can download the document from this link http://ekse.pp.fi/manualsService/Phaser7700.pdf You will need a pdf reader to open the manual on your computer. get one from here if you can't open it. http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html?part=dl-116442&subj=dl&tag=button/ The rear cover is on page 164 or 7-140

Yes the laser has to be replace.
If you have checked that all the connections from the laser to the engine control board.
If it all of a sudden gave the code 11 then that means you have to replace it.

That laser comes at a price of $500 to $700. refurbished.
part# 116-1110-00-EX

When you are printing 2 sided sheets the reason you are getting streaks, is your first sided not dry yet. I know it is a laser printer, even laser you have waite a bit.

Do what I did and but another inexpensive 7700 on ebay...they are cheap!

Error 11, laser unit polygon motor failure. If this fault reoccurs 3 times successively the 7700 . enter diagnostics and clear tech rep fault and clear this 09-380, 09-383.

This error usually means that the laser unit on the machine has failed. Just replace the laser unit part number 116-1110-00. I've bought couple of them from www.iteminconline.com. They also give good customer service for free and I think 30 day return if the part is not working. hopefully this helps

Did you get the same exact yellow band on both of the new and old cartridges? If they are not identical, your new yellow cartridge is defective.

Missing plug in tray on right side of tray. Top hole. Replacement plug can be gotten from xerox parts or inktechnologies.

Looks like a toner issue . Try replacing the toner.

Try add a printer and add a generic printer driver ( deskjet 990c), and try the Duplex printing. It should work.

Change the magenta developer, maybe some ink was not original

Hy the problem is: You have to clean the 2nd BTR and the transfer belt cleaner. There is a large amount of used toner on those things.

I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life

• Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.


• The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.

    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:

1. Press the cancel button several times to flush processing jobs from the printer.


2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.


3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.


4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:

1. With Menus highlighted press OK.


2. Press the Down Arrow and scroll to Supplies Info Menu.


3. Press OK.


4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.


5. Now scroll up to Reset Transfer Roller Life.


6. Press OK.


7. Reset Transfer Roller NOW is displayed.


8. Press OK to reset the transfer roller life.

Hi xander4265:
I
Streaks in direction of paper travel
There are dark lines running along
the page in the direction of paper
travel from the leading edge to the
trailing edge (B-size print shown).
The printer displays no error code.
Note A-size prints are processed
through the printer with the short
edge of the print parallel to the
direction of the paper path --
making horizontal print artifacts
parallel to the shot edge of the
print.
B-size prints are processed
through the printer with the long
edge of the print parallel to the
paper path -- making horizontal
artifacts parallel to the long axis
of the print.
1. Check the end of life for each of
the consumables by printing the
supplies usage page. From the front panel’s Printable Pages Menu, select
Print Supplies Page.
2. Run the solid fill test pages; From the front panel’s Printable Pages Menu,
select Service Pages, then select Print Solid Fill Pages. If the missing bands
only occur in a single primary color, replace the print cartridge of the affected
color.
3. Swap print cartridges and run another test print.
Note Under some circumstances, streaking may occur in the margin of
SRA3-size paper. This is due to the edges of the paper extending
beyond the end of the imaging components. print-quality in the
margins of SRA3 paper is not guaranteed.
4. Inspect the Accumulator Belt cleaner; replace the cleaner, if necessary.
5. Run the Remove Print Smears routine. From the front panel’s Support Menu,
select Improve Print-Quality?, then select Remove Print Smears.
6. Replace the Developer Housing Assembly (RRP 27, on page 7-171).
7. Remove the print cartridge and (with a flashlight) check for debris along the
edge of the developer housing.
3041-42
Leading Edge
hope that this will help you.