Top 20 Maytag Neptune MAH6500A Front Load Washer Questions & Answers

That is Failed Lock. If the door is not completely shut and the lock can not engage after several attempt you will get this code.

Maytag Neptune... | 141 views | 0 helpful votes

I would check the balance of machine by using a leveler and checking the bottom leg adjustment on all 4 legs then check the
suspension springs, counter weights, dampning straps etc.








Maytag Neptune... | 246 views | 0 helpful votes

quite often it will be the door switch has failed

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change capasator

Maytag Neptune... | 43 views | 0 helpful votes

Check the door switch.

Maytag Neptune... | 53 views | 0 helpful votes

Is this unit brand new or has it been run before. Make sure the cycle is finished and power is off should open up. I if not unplug unit wait about a minute and then plug in again then try. Reset any fault .then try.

Maytag Neptune... | 40 views | 0 helpful votes

Your Maytag Neptune MAH6500A Front Load Washer has dimensions:

Width : 27"
Depth : 29"
Height : 42 1/2"
Capacity : 3.34 cu. ft.

Maytag Neptune... | 227 views | 0 helpful votes

Remove the screws holding the door on , pull the door up and off then remove the two opposite side screws, pull the front panel will see a metal bracket on each side that hold the top on remove those , now you should be able to get the switch

Maytag Neptune... | 34 views | 0 helpful votes

Check for obstruction between inner & outer bowl.

Maytag Neptune... | 45 views | 0 helpful votes

change the seals

Maytag Neptune... | 82 views | 1 helpful votes

I've had the same issue with my Servis washer/Dryer since I moved recently. All the cycles seem to have doubled !! WebRepOverall ratingThis site has no rating(not enough votes)

Maytag Neptune... | 199 views | 0 helpful votes

see this causes and fix it. God bless you
Check Power
Check the outlet by plugging an appliance into the same outlet the washer was plugged into an running the appliance a hair dryer works good for this it will draw some amperage. If it works fine move on.

To check the control remove the top panel and then remove the console to access the wiring to the control. Find the wire feeding the control from the main power cord. If you cannot visually see this refer to the tech sheet or service manual. Connect voltmeter to the 2 wires feeding the control if it is recieving power and it does not respond replace the control.

Maytag Neptune... | 594 views | 1 helpful votes

What is the model number of your unit?

Maytag Neptune... | 102 views | 0 helpful votes

You will need to replace the door lock assembly. Here is the part to order. Below is a video to show you how to open the unit. This is a different model but the cabinet opens the same way.

Maytag Neptune... | 117 views | 1 helpful votes

E3 = Machine control is attempting to drive the motor but is not seeing any tach response.
Evaluate wire harness for loose or unhooked connections.

Post back the results.

Maytag Neptune... | 52 views | 0 helpful votes

NF stands for no fill, which means you are not getting any water into the machine. This is either because the water valve has failed or is clogged, the water is turned off or the pressure switch thinks there is already water in the machine but the last is very unlikely.

If you need further help, I’m available over the phone at

Maytag Neptune... | 2,395 views | 6 helpful votes

cheak the belt sounds like its snaped

Maytag Neptune... | 74 views | 0 helpful votes

On the neptune washer, on the top there is a dispenser on the left hand side, lift up the lid, there will be 3 compartments, the compartment closest to the control panel is the one you put the soap into, the middle compartment is for bleach, the other one is for fabic softner.

Maytag Neptune... | 205 views | 1 helpful votes

you can get the parts break down pics at

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water coming out bottom door

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