Maytag Neptune MAH5500B Front Load Washer - Answered Questions & Fixed issues


Sounds like control board is defective

Maytag Neptune... | Answered on Oct 27, 2018 | 1,076 views


Try spin only cycle. Should drain water then spin. If that doesn't work it may be the power outage started as a power spike and fried your control board. Good luck.

Maytag Neptune... | Answered on Mar 01, 2018 | 904 views


well logically as superintendent you would be contacting the manufacturer of the machine and getting the details from them
or better still the land lord should be getting the details and passing them on to you or have the service agent come in and do the job for you as the cost is a tax deduction for him

Maytag Neptune... | Answered on Feb 05, 2018 | 433 views


there could be a multitude of reasons for this I would call an engineer for a quote first eric

Maytag Neptune... | Answered on Jan 17, 2018 | 105 views


Suggest use detergent designed specifically for your model.

Maytag Neptune... | Answered on Jan 16, 2018 | 438 views


Non HE detergent will cause your front load washer to have odors. If you do use HE detergent and still have the problem,use the "AFFRESH" product in the washer to neutralize the odor.

Maytag Neptune... | Answered on Jan 11, 2018 | 274 views


If you mean your laundry sink, then mix 1 cup baking soda and 1 cup vinegar together and pour it into the drain. Let it sit in the drain for a few hours and then flush the drain with hot water. If you are tslking anout your washing machine you can buy a washing machine cleaner to get rid of the smell.

Maytag Neptune... | Answered on Jan 09, 2018 | 193 views


The "FL" is indicating that the door has failed to lock or it locked but the control does not sense the door has locked.

It could be caused by:
faulty door lock solenoid
loose wire connection
faulty door lock switch
faulty door lock sense switch
bad control board

I recommend calling a service technician to diagnose and repair your washer.
but try this first just in case....unplug it for 1 minute plug back in and see if the fault code clears.
good luck.

Maytag Neptune... | Answered on Jan 03, 2018 | 1,813 views


goto ( https://www.maytag.com/ ) click on service then on contact us

Maytag Neptune... | Answered on Dec 21, 2017 | 203 views


There is a 2" L shape hose connected to that drain hole under. You can unclog it using a soft plastic stick. Stick it on to that hole do not force it turn the plastic stick while putting it in. Thare are 2 types of door gasket on that model one has hole in it and the other doesn't. If your original doesn't have a hole, the one that has a hole will work but there is a plug on to that hole.

This is your door gasket
https://www.rcappliancepartsimages.com/dbimages/00003022/00909166.jpg

Just take the front panell off to see if there's a small hose connected to the gasket drain hole. You can even clean it after taking the panell off
https://www.youtube.com/watch?v=6O6d3KFIfWo

Maytag Neptune... | Answered on Nov 23, 2017 | 1,041 views


Your Maytag could be nearing retirement.

Maytag Neptune... | Answered on Nov 22, 2017 | 432 views


Usually four items are changed. The two bearings , the seal, and the shaft. When you did your first repair the shaft should have been replaced. The reason the noise continues is that the shaft wobble even as minor as it may be ends up beating the new bearings to where they start making noise again. The new kits are better designed and can be found for under 100.00 dollars. Shop around for the best price. Good Luck Friend.

Maytag Neptune... | Answered on Oct 21, 2017 | 174 views


The timer will always advance to the next program if the machine does not fully drain. There is ALWAYS a spin when draining the water out, there is only one pump and one motor. The waterlogged laundry maybe telling the timer that there is still water in the tub. Put the machine on "Spin" and cheat the lid switch into thinking that the lid is closed. Use a clothes peg or wide ended screwdriver and see if there really is a spin....

Maytag Neptune... | Answered on Oct 03, 2017 | 308 views


Always supply a model number, each model has it's own foibles. It is very hard to assist without full details, sorry.

Maytag Neptune... | Answered on Oct 03, 2017 | 91 views


Check out the door switch to make sure that it closes when you latch the front door. If it does not close the machine will be inoperative - safety measure.

Maytag Neptune... | Answered on Sep 20, 2017 | 219 views


either the valve has failed or the water line screen is blocked.

Maytag Neptune... | Answered on Aug 31, 2017 | 168 views


Could be excessive detergent used

Maytag Neptune... | Answered on Jun 06, 2019 | 7,717 views


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Maytag Neptune... | Answered on Jun 28, 2017 | 654 views

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