20 Most Recent Maytag MAH2400A Front Load Washer - Page 5 Questions & Answers

i also have this problem. to get the door to unlock, just unplug the washer and it should open in a min or two. you will hear a click. you may have a mini flood but at least you can get your cloths out and bail out the water. my problem started when i began using a new detergent from Tide called total care. Still tying to get the pump to work.

Maytag MAH2400A... | Answered on Jan 23, 2011

Hi, Thank You for your question. What I would like you to do is take a shallow pan, and set it below the filter down below in the front. I you don't see it, remove the kickplate. Its round and looks like a handle. Slowly turn counterclockwise until water starts to drain into pan. Drain pan when partially full. Repeat this process until no more water comes out. Then unscrew filter and remove and clean. Reinstall and make sure its snuggly tightened down. Should solve your problem. Have a good day.

Maytag MAH2400A... | Answered on Jan 22, 2011

hi try holding in a series of random 2 buttons at the same time try any 2 buttons then move to the next 2 and so on thankyou

Maytag MAH2400A... | Answered on Jan 19, 2011

Unlocking the door:
Turn on the washer, but don't start any wash cycles. After a few minutes, the door should unlock itself.

Troubleshooting the "nd" message:
"nd" means "no drain". Empty the (now unlocked) washer and fill the wash tub with just enough water to see a bit of water at the bottom of the tub. Run a drain cycle and check a) if it drains and b) if there are any unusual noises while it is draining. If either event occurs during the drain cycle, the drain pump may have to be repaired/replaced.

Maytag MAH2400A... | Answered on Dec 05, 2010

there should be a filter near the outlet pump
ps,,,you did take the dog out the bed before you washed it yes?

Maytag MAH2400A... | Answered on Nov 28, 2010

As I sit here with my Maytag Neptune MAH8700AWW torn apart, I can tell you it is impossible to unlock and the 800 number is no help. They tell you to unplug it for 5 minutes. Some web posts talk about a "magical release cord" under the top cover but it does not exist.

Maytag MAH2400A... | Answered on Nov 24, 2010

The wax motor in your door lock mechanism is bad and must be replaced.

Maytag MAH2400A... | Answered on Oct 26, 2010

Belt for the MAH2400AWW is the 34001117

If you need help purchasing this belt give us a call

Mr Fix it

Maytag MAH2400A... | Answered on Oct 06, 2010

The dispenser is likely clogged with soap scum. Pull it and clean the orifices.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Maytag MAH2400A... | Answered on Sep 10, 2010

I have this problem with my unit. Called Maytag and got blown off. Unplugged the unit for 24 hours and it reset. Ran fine for a while but the problem comes back.

Maytag MAH2400A... | Answered on Aug 25, 2010

Hi Bridget.

The problem happens when too much detergent or the wrond kind of detergent is used (see the manual to find out what kind of detergent is best for your washer).

The machine detects an excess of detergent and prompts SUDS, when you switch cycle to drain it will signal nd to show that there is a drain blockage, probably caused by detergent accumulating in drain pump hose.

Repair is done accessing the hose connected to the drain pump and removing blockage.

On most front locaser the pump hose is accessed through the door located at the base of the machine front side, under the door.
To access the pump disconnect power, remove the plastic trim, open access door rotate anticlockwise drain access and be ready to collect water that will flow abbundantly.
Details are also illustrated on manual.
Always remember to disconnect power before starting.

Maytag MAH2400A... | Answered on Aug 23, 2010

you have a pump problem, need to lean washer back ageist wall go under washer. front left take off both hoses stick finger in pump remove all items from pump &hoses should work now

Maytag MAH2400A... | Answered on Jul 30, 2010

Sorry no theres not,And when you get the throw rug out do not put these in there they do a lot of damage they can clog the pump.First thing try pushing the start button agin you well have to do this several times the machine has to drain before the door opens,when it open up.put draino-max and let it stand for 1-2hrs and run machine no clothes.And no more throw rugs

Maytag MAH2400A... | Answered on Jul 05, 2010

"F02" is a Long Drain error. This is usually an indication of an obstruction somewhere in the drainage system, or a failed drain pump. In most cases, the drain pump reservoir needs to be cleaned out. The following link explains how:


If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:


Replacements parts (if required) can be purchased at any of the following websites:


Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

NOTE: For an explanation of all the error codes, each one of these appliances come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.

Maytag MAH2400A... | Answered on Jul 04, 2010

the problem is from the jet strew it indicate that the jet strew need to be reset it at the back of the washer it is connected to the main drum it is commonly call propeller or roller it is the cost of the noise
because it has loss it position connected to the drum

unscrew the washer and see the propeller connected to the drum .

thank you and thanks for using fixya.

Maytag MAH2400A... | Answered on Jun 30, 2010

Unplug the power cord for 10 seconds

Maytag MAH2400A... | Answered on Jun 20, 2010

HI. This particular unit dose not have a drain filter or "lint filter" before the pump. This is a huge design flaw that will cause pump damage if coins or other debris escape into the drainage system. Make sure to clear all coins or obstructive materials from your pockets when washing clothes.

Concerning the musty(mold spores) order in the basket:

The odor that you are experiencing will be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. These pools will exist inside the drainage pump and hoses, as well. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the door to the unit open. By leaving the door open after each wash, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash basket, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

My third tip will be to use nothing more than the HE(powder) detergent. Do not use liquid forms of HE detergent or fabric softeners in this unit or any other front-loader. The powder form will tend to wash away more efficiently and it will not gum up the internal hoses and pump, thus, causing mold growth within the system. I should also advise to wipe down the gasket or bellow after every wash, as well. This is a huge collection spot of gunk and mold.

In conclusion, performing these adjustment to your normal routine will reduce the musty order and rid your unit of mold spores and other order causing bacterias.

Maytag MAH2400A... | Answered on Jun 13, 2010

If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning


Maytag MAH2400A... | Answered on May 25, 2010

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