20 Most Recent Maytag Neptune FAV6800AW Top Load Washer - Page 2 Questions & Answers


foxste
I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?


Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich

Maytag Neptune... | Answered on Jan 17, 2016


Hello domino14

Your experiencing symptoms of clutch malfunction with the FAV6800AW. Do you want to dive in and try to fix? Here is what is involved to pull the clutch out of your machine. Also read the last couple of post in this forum. If you call a repair service in your are looking at $300 +. If you can DIY the repair cost could be from $10 dollars if you just need a roller clutch clean up and re-lube to $50 -140 for a replacement clutch. I’m cheap and would go for the $50 Clutch.

First check is to lift lid and see if you can rotate the empty wash basket CCW with one finger. That will let us know if you are experiencing some drag with the roller clutches in the clutch assembly. Here is a step by step to remove the clutch. It is a tight work area but can be done with basic hand tools and basic mechanical skill sets.

What is the serial number of your machine? Just need the first two digits i.e. 10, 12, 14, 16. This info is located on the top right back side of the console.

Next comment will be the clutch removal process, this board has message limits.

Maytag Neptune... | Answered on Nov 26, 2015


there might be a leak in your washer vales

Maytag Neptune... | Answered on Nov 12, 2015


Google this Neptune TL Washer FAV6800AWW

You will find FAV6800A help for solving the OD error code.

Maytag Neptune... | Answered on Jul 10, 2015


So I understand the issue. Does the wash cycle start up? By that I mean if you release the washer top from the base do the tumblers turn once the water fill cycle is complete?

If you don't have the FAV6800A/FAV9800A Service Manual (you can't get it on line anymore) see this post Clutch Fix I describe how to release the washer top from the base to observe the wash basket. Don't raise during the water fill cycle wait till that completes.

Does the key pad beep as you press the other cycle select key pads?

This could be a Control Board issue...........Rich

Maytag Neptune... | Answered on Jun 07, 2015


POSSIBLY AN ISSUE WITH THE COUNTER BALANCE WEIGHTS OR BALANCE RODS AND IF U HAVE DAMPER PADS THEY COULD BE BROKEN

The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.

A worn drive block will usually have a pounding sound, like hammering metal, during spin when it first starts. If there is enough interlocking tab left on the drive block, you'll see it finally engage at top speed with an empty basket.

In a transmission lock up the holes get enlarged in the rubber isolator and the studs break off the motor and transmission couplers. This is usually caused by the abrupt motor reversal between the agitate and pump out functions. If you hear a loud bang every time the motor reverses, the coupler is getting loose. An obvious sign of a failed coupler is a pile of black rubber shavings under the washer. If the motor runs and the agitate and spin functions don't work, the studs may have broken off the coupler (old coupler design) or the coupler may have broken at the shaft (new design) and you need a new coupler kit. The coupler can also just crack around its center hole allowing it to slip on the motor or transmission shaft hampering those functions.

If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.

All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.

If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.
By the way my advice is free cuz God is good!

GRINDING NOISES:

The plastic drive is known as a splutch (splined clutch). One problem with these washers has been loosening of the nut that locks the pulley to the agitator input shaft. If it gets loose, the pulley drops and the teeth no longer have good contact with the teeth of the splutch basket drive gear in spin mode. The solution is application of blue locktite to the threads of the input shaft. There have also been a lot of failures of the actuator that operates the cam ring of the splutch which raises and lowers the basket drive gear. It is raised for agitate mode and lowered for spin. There is a spring between the basket drive gear and the gearcase housing that maintains pressure on the basket drive gear. There are cams on the cam ring that ride up and down on cams in the splutch cam (housing) as it is rotated by the actuator thus raising and lowering the basket drive gear. The gearcase has a planetary gear set in it.




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Maytag Neptune... | Answered on May 25, 2015


check for a faulty solenoid under the drum that activates the reverse pawl
get a technician to inspect and repair.

Maytag Neptune... | Answered on May 04, 2015


Could od mean overload? Reduce or actually weigh load and re-try

Maytag Neptune... | Answered on Apr 03, 2015


has to have a cabel or it wont work look again

Maytag Neptune... | Answered on Mar 03, 2015


Heres a great website: Go there and investigate the videos

http://www.repairclinic.com/Shop-For-Parts?SearchText=Maytag%2520Neptune%2520FAV6800AW

Maytag Neptune... | Answered on Feb 18, 2015


Could be using too much soap, soap that's too old will clump and not dissolve completely. If your soap is clumpy and very dry, dissolve it completely with boiling water in a pan, then put it in the unit.

Maytag Neptune... | Answered on Feb 17, 2015


Remove the top cap(s), there should be a nut under it that holds the agitator in place. Remove the nut and pull the agitator off. It may be tough to get it out if its never been removed, over time lots of soap, dirt etc.; gets in there and clogs up the splines. Try pouring boiling water onto the splines, if its hard to get off.

Maytag Neptune... | Answered on Feb 17, 2015


http://www.applianceaid.com/neptune8.html

just because the door feels secure it does not mnean its ok

there are a few things to check
this lionk should give you a good idea of what to look for

Maytag Neptune... | Answered on Feb 06, 2015


If the machine is FAV6800A or FAV9800A you can release the machine washer top from the base. Just follow the 1st couple of steps in this post Clutch Fix

If you need additional DIY help go to a true DIY forum Google Appliance Repair Forums > Appliance Repair Talk > Washers > Maytag/Magic Chef/Admiral/Jenn-Air

Post your issue there and I will help......D*ick

Maytag Neptune... | Answered on Dec 17, 2014


Washer won't come on at all

Maytag Neptune... | Answered on Dec 01, 2014


Before calling for service:

If clothing is still wet it means no spin. The most common problem with this model is a loose connection from the lid switch to the control board. Two white wires going from the lid switch to the control board should be cleaned. Do not touch the control board - especially in dry climates. Static electricity can ruin a board.

Maytag Neptune... | Answered on Nov 12, 2014


Before calling for service:

1. If you cannot hear the motor running check the lid switch. It's common for them to rust or break.
2. If the motor is running but no spin check the belt appearance and tension.
3. If 1 and 2 are okay go to service mode.
From Page 14 of the Service Manual;
Enter / Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
Follow the instructions in the service manual Maytag Washer FAV6800AWQ Repair Parts will give good images to find part locations.

Maytag Neptune... | Answered on Sep 14, 2014

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