20 Most Recent Maytag Neptune FAV6800AW Top Load Washer - Page 8 Questions & Answers

I would go into Service Mode and try to unlock the lid latches. Google this

Neptune TL Washer FAV6800AWW

Go to the 5th post down there is a link to the Service Manual. The Service Manual will show you how to get into Service Manual and unlock the lid Locks. If you can't unlock in Service Mode the Service Manual will show you how to release the washer top from thew base to remove your clothes.

If you need additional help post in that forum for help ; Maytag/Magic Chef/Admiral/Jenn-Air

Maytag Neptune... | Answered on Feb 28, 2013

It is a common fault that the drain fails to work in most machines in a period of time and is the most problematic fault in a washing machine. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that water has leaked then as the drain hose pump/valve and fittings are located on the underside of the machine it is important that you look for possible leaks here. In some cases the drain hose would be clogged at the drain end to outlet of the house and so there will be back flushing resulting in overflow to the outside. Also the drain pump/valve can be clogged. Now remove the drain hose clamps and remove the drain pump/valve, clean the drain pump/valve, use back flushing to clear off all dirt. Now test using power to see if this works and can be simulated. When refitting, the hose must be tightened properly. If the pump/valve does not work even with power then it must be replaced. If there is intermittent power to the drain valve/pump then the program controller unit is a suspect.

Cleaning a pump: http://www.youtube.com/watch?v=zKjKi50YBpI&NR=1&feature=fvwp

Finally the washer must be placed with a tilt- use a spirit level- so that all water will drain to the outlet port and thereby there is no residual water remaining.

Replacing the pump on a Bosch machine, please check this link for tips:


Maytag Neptune... | Answered on Jan 21, 2013

There is no manual that will show you how to do that. But there are now lots of YouTube vids that show step by step how to perform most procedures. Here's one on replacing tub seal that should help you.


Maytag Neptune... | Answered on Jan 20, 2013

Possible that the spindle or the bearings are jammed in this case. Check this link and reset the drum and bearings: Drum

Maytag Neptune... | Answered on Jan 19, 2013

it should start easily ,the lid switch may need to be adjusted

Maytag Neptune... | Answered on Jan 16, 2013

could be the door switch is bad or the lid switch when you put the lid down

Maytag Neptune... | Answered on Jan 15, 2013


Thanks for using FixYa. Error NF means No Fill. The washer has tried to fill but was unsuccessful. NF indicates No Flow. There is something that is interrupting the inbound flow of water to the washer, either hot or cold. Sometimes this happens when water service in the area is interrupted, creating an air pocket that causing the water valve not to sense water.

Try running the diagnostic test by—
  • Press the delicates and heavy soil keys together for 3 seconds.
  • You are in the service mode.
  • Now, press wrinkle free key, cold water should start entering.
  • Then, press the cotton sturdy and hot water should flow.
  • To exit the test mode, either unplug the machine or press the delicate and heavy soil again for 3 seconds.
Please do rate the solution if the issue is resolved or post a comment for further assistance.


Maytag Neptune... | Answered on Jan 13, 2013

Could be loss of signaling thru the left hand Lid lock;

Google "Sticky Neptune TL Washer FAV6800AWW" for the Service Manual and support for troubleshooting the OD error code.

Maytag Neptune... | Answered on Jan 09, 2013

The "OP" code indicates the lid is open. It needs to be fully closed before starting the cycle.

The "reed switch", is actually a term that is used because the lock or switch is reading off of a magnet.

For your appliance, you have two locks. One on the right hand side and one on the left hand side.

Once one starts to go faulty the other will soon follow

so I would replace both locks.

Here is the one for the left side.

Here is the one for the right side.

Maytag Neptune... | Answered on Dec 04, 2012


Thanks for using FixYa. Lr means locked rotor, this issue occurs due to locked rotors, you'll need to check the rotor wiring and windings. If the wiring is good and windings are not burnt then you'll need to replace your motor and motor control board. These are sold as one unit, it is a 3 phase motor and one of the phases is bad. A little power surge can damage the boards. Please rate the solution if the issue is resolved else post a comment for further assistance.


Maytag Neptune... | Answered on Dec 01, 2012

Most times this issue is caused by loss of signaling thru the Left Hand Lid Lock.

1st check for a Lid Magnet out of position. This is an easy check if you have a couple key holder magnets or a similar magnet that you can place over the Left side grey lid bumper. Let's see if you can close the Magnetic Reed Relay switch with an external magnet and send +12VDC up to the Control Board and clear the "OP" error code.
If that doesn't clear the "OP" error code we will need to remove the Left Hand Lid Lock and check to see if corrosion is part of the issue. Because of its proximity to that nasty bleach dispenser it will cause issues. Here is the lid lock to order.
Here is a picture of a bad lid lock.


Maytag Neptune... | Answered on Nov 22, 2012

You can release the washer top from the base with a putty knife

See page 33 of the FAV6800A/FAV9800A Service Manual

Your machine is a FAV6800A or FAV9800A correct? If so you have Left Hand Lid Lock signaling issues to the Control Board.....are you the DIY type of owner? If so I will help you to issue resolution.


Maytag Neptune... | Answered on Nov 20, 2012

the noise is more than likely coming from the clutch as you correctly surmised that the transmission only functions the paddles. As far as the airplane sound during the spin cycle well that is a bearing issue also called the "spinner support". I would be very careful attempting to replace this part yourself as doing it wrong results in a very leaky washer. The clutch runs about $150 while the spinner support runs about $250 so even though the diagnosis of the tech was clearly wrong (transmissions are relatively cheap and are fairly easy to put into these machine) it still might not be worth the money. Maytag did extend warranties on clutches for very specific models but it only covered the part and not the labor so you may still wind up with an expensive bill. I hope this helped.

Maytag Neptune... | Answered on Nov 16, 2012

FL means that you have a failed door lock assembly. You'll need to order and replace the door lock in order to correct the issue. Here is the part to order.

Maytag Neptune... | Answered on Nov 14, 2012

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