Top 20 Maytag Neptune FAV6800AW Top Load Washer Questions & Answers


Drain the water off then try again then check your foilter

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In my opinion it would be better to download a service manual from the manufactures website to quench your frustration for a small price eric

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Check that the spigot where the Air Dome connects is also clean, it may be full of gunk so the dome gets no water/air pressure...

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No spin, or lite spin try these: bare in mind that many times there is no spin it can be due to a clogged water pump so check it for debris and or broken propeller.

Other items to check Using a multi meter check for continuity the door switch, which when bad may not allow agitation or spin. Bare in mind the lid switch assembly can fail either mechanically or electrically.

Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand.

Or try the hand test:

If no hammering sound has ever been heard out of this machine, one of the unofficial tests we professional appliantologists will do in the field is called the Hand Test. WARNING:This test is not sanctioned by Whirlpool Corporation; it involves bypassing safety equipment and then putting your hand on and near rotating machinery which could result in injury, dismemberment, disfigurement, disembowelment, mangling, hideous screaming, and a ****** *****. Proceed at your own risk! Have a nice day.

- put the timer on a spin cycle and open the lid- grab the inner basket with maybe 30% to 40% of your hand strength with your left hand
- turn on the machine and bypass the lid switch by depressing the lid switch with a key until the machine begins to spin
- if the clutch is engaging properly, the basket should immediately begin to spin and slip through your hand
- if it takes very little force to stop the tub from spinning, the clutch needs to be replaced.

Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either)

Next if belt driven check for a loose, worn or broken belt. And on some models there is no clutch but rather what is called a splutch. And a MODE shifter. These can go bad and effect the spin cycle.

On some front load models u may need to check the STATOR assembly.
The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Sometimes a no spin machine can be due to a plugged waterpump hose or obstructed water pump propeller. Check these by eye and hand. And in some models check with a meter for continuity and voltage.

LID SWITCH TEST- next step is toremove the cabinetand jumper the lid switch harness (tan to gray). Put the unit in spin and watch the shiny metal clutch disc that is on top of the transmission where the shaft comes out. If the machine starts and runs in spin, check to see if the disc is spinning. If it is, then the problem isnot in the gearcase- look for trouble in theclutch,
basket driveor the tub drive block

If, on the other hand, the disc is NOT spinning, check for a problem withthe motor drive coupleror one of its retainers. This washer doesn't have a belt. Instead, the motor is directly coupled to the gearcase by a drive coupler; that's why it's called a direct drive washer.

Read more:Diagnosing and Repairing Spin and Agitate Problems in a Whirlpool / Kenmore Direct Drive Washer

http://fixitnow.com/wp/2010/07/07/diagnosing-and-repairing-spin-and-agitate-problems-in-a-whirlpool-kenmore-direct-drive-washer/#ixzz3XW7eZwiN
By the way my advice is free cuz God is good!








Diagnosing and Repairing Spin and Agitate Problems in Whirlpool Kenmore...

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The washer is trying to go into spin but failing. The two sprag clutches are probably sticking, This usually indicates a water leak.
The seal should be replaced. The bearing and sprag clutches should also be checked and will probably need to be relubricate or replaced.

Maytag Neptune... | 433 views | 0 helpful votes


there might be a leak in your washer vales

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check for a faulty solenoid under the drum that activates the reverse pawl
get a technician to inspect and repair.

Maytag Neptune... | 467 views | 1 helpful votes


POSSIBLY AN ISSUE WITH THE COUNTER BALANCE WEIGHTS OR BALANCE RODS AND IF U HAVE DAMPER PADS THEY COULD BE BROKEN

The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.

A worn drive block will usually have a pounding sound, like hammering metal, during spin when it first starts. If there is enough interlocking tab left on the drive block, you'll see it finally engage at top speed with an empty basket.

In a transmission lock up the holes get enlarged in the rubber isolator and the studs break off the motor and transmission couplers. This is usually caused by the abrupt motor reversal between the agitate and pump out functions. If you hear a loud bang every time the motor reverses, the coupler is getting loose. An obvious sign of a failed coupler is a pile of black rubber shavings under the washer. If the motor runs and the agitate and spin functions don't work, the studs may have broken off the coupler (old coupler design) or the coupler may have broken at the shaft (new design) and you need a new coupler kit. The coupler can also just crack around its center hole allowing it to slip on the motor or transmission shaft hampering those functions.

If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.

All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.

If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.
By the way my advice is free cuz God is good!

GRINDING NOISES:

The plastic drive is known as a splutch (splined clutch). One problem with these washers has been loosening of the nut that locks the pulley to the agitator input shaft. If it gets loose, the pulley drops and the teeth no longer have good contact with the teeth of the splutch basket drive gear in spin mode. The solution is application of blue locktite to the threads of the input shaft. There have also been a lot of failures of the actuator that operates the cam ring of the splutch which raises and lowers the basket drive gear. It is raised for agitate mode and lowered for spin. There is a spring between the basket drive gear and the gearcase housing that maintains pressure on the basket drive gear. There are cams on the cam ring that ride up and down on cams in the splutch cam (housing) as it is rotated by the actuator thus raising and lowering the basket drive gear. The gearcase has a planetary gear set in it.




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Heres a great website: Go there and investigate the videos

http://www.repairclinic.com/Shop-For-Parts?SearchText=Maytag%2520Neptune%2520FAV6800AW

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has to have a cabel or it wont work look again

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Before calling for service:

If clothing is still wet it means no spin. The most common problem with this model is a loose connection from the lid switch to the control board. Two white wires going from the lid switch to the control board should be cleaned. Do not touch the control board - especially in dry climates. Static electricity can ruin a board.

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1. Open the door to force a soak.
2. Unplug the unit if you're able.
3. Shut off the circuit breaker.

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Before calling for service:

1. If you cannot hear the motor running check the lid switch. It's common for them to rust or break.
2. If the motor is running but no spin check the belt appearance and tension.
3. If 1 and 2 are okay go to service mode.
From Page 14 of the Service Manual;
Enter / Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
Follow the instructions in the service manual Maytag Washer FAV6800AWQ Repair Parts will give good images to find part locations.

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you need to feel under front lip of soap door and pull green line to unlock

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Remove the top cap(s), there should be a nut under it that holds the agitator in place. Remove the nut and pull the agitator off. It may be tough to get it out if its never been removed, over time lots of soap, dirt etc.; gets in there and clogs up the splines. Try pouring boiling water onto the splines, if its hard to get off.

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Probably leaked thru tub bearing on tub and got into cluth, ur lucky to have this washer for as long asyou have costs more to repair than replace either way if that your problem

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Unplug and let it sit for five minutes then plug it back in it should reset itself

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  1. machine could be washing and spinning at the same time, which means transmission is not good.

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