Top 20 Maytag Neptune Washer Questions & Answers

Try unplugging it for a minute and plug back in, that should reset it.

It won't spin if it cannot pump out ALL of the water. Check the outlet pump for obstructions and clear. Check pump to see if its pumping.

some doors will release if given a hard bang where the interlock is...at the door catch......... cheers

When door locks like that next time. If you remove the top of the machine. Reach down inside on left side. There is a small wire cable that you pull up on. Will manually unlock the door. Then plug power cord in to wall. Power it on let it go through reset cycle and it will work properly again. However if you can't reach the latch through the top. Tilt washer forward and reach up from the bottom. If you get an F1 code it's low water pressure.

If the drain pump malfunctions...or is clogged then it will not empty within the time cycle and the unit will time out. the pump in at the bottom of the machine

There's a fill valve combination on most washers. On the simpler, cheaper models they're simple to change. It's where the hoses connect, it's usually plastic, and there is a hot and a cold valve in the assembly. Hot opens for hot water, cold opens for cold water, and both open for warm water. apparently the solenoid valve on the hot water side has failed and the unit needs to be replaced.

Check the door gasket/seal for damage. Check to see if the door's mounting brackets are loose by lightly moving the door up/down. Also check the level of the machine to ensure that the frame is not twisted.

There is a pump underneath the machine. The pump might be bad. Pretty easy fix. It was a top load washer.

What is the model number of your unit?

If it blew the breaker then something inside has shorted out. You should definitely not use it until a qualified engineer has opened it inspected and measured and determined the cause of the short.

What is the model number? I will be glad to assist. DO stands for door open.

Loss of the ground prong on the plug can lead to issues with stray currents that can cause the failure that you describe. The reason for the ground plug is to prevent electrocution because the device is exposed to water. The part you need is here: http://www.appliancepartspros.com/whirlpool-control-board-22004257-ap4028134.html

Your pump is probably stiff. Bearing is going out.If the pump is ok I would look at possibly replacing the thrust bearing. Their could be something between tubs. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

What is the complete model number of your unit?

this is most likely to be upper control board/located in the top of dryer

There may be a problem with the Appliance Control Board, or the associated wiring. Power unit down by turning off the circuit breaker(s) for one (1) minute. Power unit up by turning on the circuit breaker(s). Monitor the oven for one (1) minute to ensure the error code does not display again.

had similiar problem , there was a piece of clothing stuck in a drain hose

if you can get to the valve, disconnect the molex to the solenoid and if the water stops you have a control problem if it does not then the valve is bad

It is possible that when the load is more the drive pulley slips and does not get to the set RPM. This can be due to many reasons and so it can be related to no drain of water and thus making the timer to count down. Check the drive by removing the bottom plate, roll it with your hands to check for friction.