Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater - Answered Questions & Fixed issues

The problem is the washer is defective.

Maytag MAH6500... | Answered on Jan 18, 2018 | 108 views

dose the drum spin at all please clarify eric

Maytag MAH6500... | Answered on Jan 04, 2018 | 80 views

I have read that the imbalance/drum problem is a known problem and should be covered under warranty.

also, that the smell is also a known problem and can only be fixed by replacing the outer gasket. Which seems like a waste of time, as how long would it take for the new gasket to smell?

Maytag MAH6500... | Answered on Jun 03, 2017 | 105 views

Try unplugging machine and then plugging back in see if that resets it. Also if you still cant get it unlocked there is a emergency latch release. Remove the 4 phillips head screws holding dispenser trim/lid. Now look in in front of (closest to door) now look for what appears to be a weed eater line (it should be green) pull gently and it should release door. Hope this helps get to your sons socks.

Maytag MAH6500... | Answered on Sep 30, 2015 | 204 views

May have a piece of cloth, plastic etc that may be stuck on something between the belt and the drive system, have a look underneath/back to see if anything is there.

Maytag MAH6500... | Answered on Apr 02, 2015 | 115 views Here's the site for Maytag Neptune Washers. You can also find other modes there. Hope this helps. Enjoy.

Maytag MAH6500... | Answered on Feb 16, 2015 | 387 views

Watch this and you will have it done in no time

If you need further help, reach me via phone at

Maytag MAH6500... | Answered on Jul 21, 2014 | 31 views

I would unplug the washer to reset it. if you have already hit the power button to turn the unit off and it failed to respond. Newer washer machines are like computers, and smart phones these days. you have to reboot them because they do sometimes lock up. Pull the cord for about 5 minutes and see if that resolves your issue.

Maytag MAH6500... | Answered on Dec 03, 2013 | 52 views

I just had the same problem with my MayTag washing machine - F3 & E2 error codes.
I cleaned out the drain trap then proceeded to remove the top and rear panels to check the Temperature Sensor. The sensor was tested with an Ohms meter and found to be working properly.
I went over the wiring from the Temp Sensor and found that both black wires had been 'cut' under one of the zip ties near the bottom of the washer.
I had to reconnect them with marretts and presto; the washer works perfectly again. If you encounter this same problem - be diligent in going over the wiring. I missed it the first time around.
It's an easy fix for anyone who can strip a wire of the plastic coating.
Good luck :)

Maytag MAH6500... | Answered on May 13, 2013 | 6,986 views

It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

Maytag MAH6500... | Answered on Jan 24, 2013 | 82 views

Drive belt may be broken or slipped off or your motor brushes may be worn and need replacing.

Maytag MAH6500... | Answered on Dec 27, 2012 | 28 views

Here is the service manual for the Neptune washer.

Maytag MAH6500... | Answered on Dec 07, 2012 | 542 views

Try using the extra rise cycle.I hope that helps.

Maytag MAH6500... | Answered on Oct 18, 2012 | 206 views

personally i would let it ride. if it's a problem it will show itself in time but if it gets on your nerves you can take it out yourself

Maytag MAH6500... | Answered on Jan 26, 2014 | 223 views

ngfam1 at your service,
1- maybe the belt is loose stretched or broken
2- may be the coupling from the trans to the agitator is broken

You seem to need hands on service!
A&E FACTORY Service is pretty good and nation wide
24/7 answering appointment setup for !

Bless You,
Please give me the best rating here at before you sign off!

Maytag MAH6500... | Answered on May 27, 2012 | 63 views

this sounds like a motor & controler/ the 4000's used a DC motor and they changed it to a/c . the two parts come in a motor kit . and will solve the problem .. the part # is 12002039 . thanks and hope this helps **** and thanks for using fix ya .

Maytag MAH6500... | Answered on May 22, 2012 | 175 views

maytag front loader washing machinne the drum agitates but does not spin

Maytag MAH6500... | Answered on May 22, 2012 | 244 views

this is joyce:

have you tried just unpluging the unit from the wall and waiting for 1 min and repluging it into the wall, this usually resets any codes. if not I will be happy to research this for you, infact I am doing it now while we speak, you try the simple method first. and let me know how that goes. my name is joyce

Maytag MAH6500... | Answered on Nov 21, 2011 | 1,636 views

The other end of the dispenser to outer drum hose only connects to the outer drum and if you remove the top cover of the machine, you will see it clearly. You can unclamp the hose from the bottom of the dispenser and feel inside the hose for any obstruction. Do not remove the hose from the outer drum. Pour some hot water down the hose and squeeze the hose from top to bottom to remove build up of detergent and softener on the inside walls of the hose.

Maytag MAH6500... | Answered on Nov 15, 2011 | 889 views

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