20 Most Recent HP LaserJet color laser printer Questions & Answers

Go to start, control panel, select printers. Right might click the printer and select properties. The select the option you want.

Some people have issues with the PCL6 driver this causes pcl xl error like this to print. Change your driver from the PCL6 driver to the PCL5 driver. If you don't have the software you can down load it from HP at: http://welcome.hp.com/country/us/en/support.html

Thanks...V

57.04

1. Turn the printer off then on.
2. Reconnect the connector J1004 on the DC controller PCB.
3. Immediately after starting the print operation, measure the voltage between the appropriate pins on the connector. If the voltage changes from 0 V to 24 V, replace the affected fan.(Cartridge fan= Fan 2)
Connector J1033 - Measure pins 1 and 3 for cartridge fan

Fuser isn't heating up to the correct temperature.
Power off and let the fuser cool off. Remove it and reseat it.
If error still there replace the fuser.
If that doesn't fix the problem, replace the low voltage power supply(LVPS)

Usually if you can not find the duplex mode it is because there is no deplexer installed, are you sure you have a duplexer installed in both?

You can enable duplex printing from your computer, if it somehow got turned off. Open the printer program, and under Configuration Settings, click Duplex Mode, then click Enable Duplex Mode and then Apply.

At the printer, you can find the Duplex options by clicking Menu and scrolling down till you see Configure Device. Duplex is in that menu.

Give static ip to the printer

According to the manufacturer's web-site:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?cc=CA&lang=en&objectID=c00425055&prodSeriesId=473038&prodTypeId=18972

there is a "setup" option on the printer's control panel to enable/disable duplex printing.

I think it may be a memory issue in that printer, try each memory stick one at a time in each slot one at a time. After each memory insertion, turn on the printer and see if it intializes properly without rebooting, if you can get to a point where you can get the printer to boot up properly then you'll know if its a memory issue, memory slot issue or a problem with the main board in the printer.

Go to the paper menu set tray 1, Letter size and "any" for paper type.

Set tray 2 Letter and paper type "Plain"

Check your fuser. It might be dirty.

Check if fuser and toner cartridge and image transfer belt are properly installed. Also check if covers are properly closed. One more thing, disconnect printer from main power for a couple of minutes and then turn it back on. Hope this helps. Maybe you can tell me what happened before this started(ex. paper jam).