Top 20 HP DeskJet 930c InkJet Printer Questions & Answers

Check in printer properties., mught be you selected as print in gray scale or black & white., there select print in color mode..

go to hp.com and see if u can download the driver there, if not then there is no way to get the driver, because the printer was discontinued

You may download the HP driver from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&jumpid=reg_r1002_usen_c-001_title_r0001&lc=en&product=60096&

Hi Mary,Try the steps belowGo to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.(If you are using Windows Vista/Win 7, You need to click on START button and under search program and files - Enter the Services.msc and click the same program from Program list that appear )In the window that opens (Services) look for "Print Spooler" on the rightRight-click "Print Spooler" and select "Properties".Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".Make sure the 2 text boxes underneath say "1" in them.Click Ok until you are back at the Services window, close it and you're good to go.Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: AutomaticRegards,Sean

Your document is corrupt. try a different document to see if the problem still occurs. Good luck !

you need ink to test print an image. even the alignment test tool uses ink to align the print heads. so without ink you cannot print anything!

Hi, How are you installing the drivers, is it from the website or from the Disc that came with the printer? You can download an update on windows that contains the drivers for the printer. Here is the link. download and install it, then try to add the printer : look at the picture below:
You don't need to click on the windows update anymore.
Thank you for using Fixya.

you cannot make it print with no cart, but if you have an old one, drill holes in the top and fill with water, 930c uses weight to establish ink level, after much mucking around I have done this today, printing right now :)

Frankly, it sounds that you've taken the necessary steps to ensure color printing.  Just for giggles, try reinstalling the software drivers.  Here is the link to the driver for your machine.  You'll need to select the operating system (Windows 2000, XP... etc) to get the driver you need.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=60096&

 

Here is a link for troubleshooting your particular issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09113&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=60096

 

Hope this helped

 

Hi and welcome barry_nel450 !

Under Windows 7:
Select the file you want to print and click on " print " . A window opens : click on " preferences " \
" features " " print in gray scale " . Click now on the arrow next to" high quality" and select
" black ink only " .
Under Windows XP :
Select the file you want to print and click on " print " . A window opens : click on " preferences " \
"paper/qulity " and check " black and white " .

Don't forget to click on " apply " when done in both cases !

Best regards ,
Fanaudi .

Under your printer preferences there is a way to print gray scale. SO even if your image is in color, it will print black and white. Every printer interface is different, but when you go to print, there's usually a properties or setting button that will bring you to another page from the initial print menu. here is where you would choose gray scale.

If you try for black with only a color cartridge, it'll come out a dark green or blue color. Or on some cases, it will tell you it's out of black and you can't print. Most HP printers need at both cartridges in the printer for it to print.

HP Deskjet 930C Drivers for MAC 8
Download and Install the Drivers for MAC8

CreativeTECH

I have had this same thing happen to my 960c! The ink cartridges were new/full (but must have been faulty). I replaced them with different/new ink cartridges, which solved the problem.

Another idea is to uninstall the printer and install it once again.

Good luck!

Hi

please check expire date on color cartridge


in case i had help you pls vote me

Try a nozell and head cleaning from the printer utilities its under printer properties /mantainance tab

go to link.

The color cartridge for this printer has three colors (cyan, magenta, and yellow) within it. So if one runs out or is dried up if throws the color out of wack. Try running the head cleaning first but replacing the color cartridge should correct the problem.

If color is coming out gray then you may have grayscale selected in your print settings. If color is just missing, check to see if the tape on the back and bottom of the cartridge has been compelety removed. If that is not it then run the head cleaning. If that doesn't correct it, then you just got a bad cartridge.

Refill or non-hp ink cartridges have been known to leak ink into the printer.

Hi,
if you inserted the paper in your printer and you still having the error so this is not a paper error,

check is your cartridge carriage moving or not when you turn on the printer,
if the cartridge carriage not moving so this is might be the error of cartridges or cartridge carriage is not working,
try to remove your printer cartridge and clean it and if the error keep coming you need to take your printer to any local repair center. because its not a user service part.

Thank you for using Fixya

Regards
Manish