20 Most Recent Dell Photo 964 All-In-One InkJet Printer - Page 4 Questions & Answers

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I lost the installation cd

No, Dell will not send out printer disks. The drivers can be downloaded at...

Dell 964 Photo All-In-One Printer owners thread (W7) Since you have no printer disk, you'll need an OCR Program so youm can scan documents. Simple OCR should work nicely with this printer.


Rick
1/10/2011 10:19:33 AM • Dell Photo 964... • Answered on Jan 10, 2011
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Print jobs are stuck in the queue I have windows

If you've ever had a print job hang, you're probably familiar with the Windows Print Spooler window. You get to this window simply by selecting the relevant printer from the Control Panel's Printers and Faxes applet (simply Printers in Vista). In the somewhat unusual event of a printer queue jam, you can go to the Print Spooler and simply delete the job. Sometimes, though, the system won't let you cut off print jobs that way: It marks the job "Deleting..." but never quite gets there, and you end up rebooting. But there's an easier way.
Open a command prompt (go to Start ' Run, then type cmd) and enter the following:
net stop spooler
del c:\windows\system32\spool\printers\*.shd
del c:\windows\system32\spool\printers\*.spl
net start spooler
In Vista you'll need to open an elevated command prompt by right-clicking on cmd.exe and selecting Run as Administrator. For those of you who remember batch files, use Notepad to save the four commands above as a batch file. I've named mine Killqueue.bat.
1/7/2011 3:26:01 PM • Dell Photo 964... • Answered on Jan 07, 2011
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Dell 964 scanner

First do your scan on Dell 964 scanner &printer. Scan to clipborad. You hear it scan but nothing happens on your computer. Go to control panel - scanners and cameras - scan profiles - find the document you have scanned, select it and click edit - click preview - in the left corner you will see in blue "How to scan a picture" click that, it will lead you to Windows Photo Gallery - there click on file and import from scanner of camera - it will scan there and your scanned pics will be in your picture folder :) Took me a while to figure it out :)
You can avoid all this and go directly to Windows Photo Gallery :)
1/5/2011 9:54:09 PM • Dell Photo 964... • Answered on Jan 05, 2011
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My Dell 946 all in

Your machine will copy whether or not it's connected to a PC.

I'd uninstall your printer drivers and then reinstall them, reconnect the printer and you'll be cooking with gas!
1/5/2011 12:32:54 PM • Dell Photo 964... • Answered on Jan 05, 2011
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I have a dell 964

Click on the link below and select your language to view the Dell 964 owners manual, inside the manual will show you how to print stored documents from memory:

http://support.dell.com/support/edocs/systems/PRN964/?c=us&l=en&s=gen
12/11/2010 8:38:19 AM • Dell Photo 964... • Answered on Dec 11, 2010
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How do you install without cd,

12/3/2010 9:52:03 AM • Dell Photo 964... • Answered on Dec 03, 2010
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How and where does the power cord plug into the

964 all in one printer does not switch on eventhough it is plugged in and a green light shines on power cord box. on off switch does not work
11/29/2010 2:41:18 PM • Dell Photo 964... • Answered on Nov 29, 2010
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When scanning, the picture shows

Reinstall the software.
11/28/2010 4:00:36 PM • Dell Photo 964... • Answered on Nov 28, 2010
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Need to install my dell

11/26/2010 5:13:34 AM • Dell Photo 964... • Answered on Nov 26, 2010
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I moved my computer and when I reconnected the

Drivers are available at dell official support site. You can download drivers from this link
http://support.dell.com/support/downloads/download.aspx?c=us&cs=555&l=en&s=biz&releaseid=R113144&SystemID=WRK_PNT_P4_670&servicetag=&os=WXPX&osl=en&deviceid=9913&devlib=0&typecnt=0&vercnt=1&catid=&impid=&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=148384

Hope it helps!
CreativeTECH
11/20/2010 1:24:38 AM • Dell Photo 964... • Answered on Nov 20, 2010
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I replaced the black and color ink cartridges and

Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.
11/15/2010 4:50:57 AM • Dell Photo 964... • Answered on Nov 15, 2010
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I was making copies than

check the cartridge if ok... just buy new cartridge...
11/11/2010 6:22:39 AM • Dell Photo 964... • Answered on Nov 11, 2010
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Scanner for Photo 964 isn't

Try installing the hardware through Control Panel, Add Hardware, Image Devices - have the disk ready to install when prompted.
11/9/2010 11:42:39 PM • Dell Photo 964... • Answered on Nov 09, 2010
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Paper does not grab well (50% of the time) and

The supply rollers are dirty - clean the rollers with distilled water and "Q" tips.
11/2/2010 12:58:56 AM • Dell Photo 964... • Answered on Nov 02, 2010
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My Dell 964 is "frozen".

normally you will need to let the printer know that you have preformed any maintenance on it by clearing the error count after such an error occurs and is fixed it is normally listed under general or service options on the printer menu but you may need to look through the users manual

hope this helps
Robb
10/27/2010 3:50:08 PM • Dell Photo 964... • Answered on Oct 27, 2010
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Scan page > send to my email account > email

Follow these steps :
•1
Place your scanned messages in an easy-to-find folder or on your desktop so that you can quickly locate the files to send them.
•2
Launch your e-mail application, such as Yahoo! or Gmail, and create a new message. Enter the recipient's address in the "To:" field and type in your note in the body of the e-mail message.
•3
Click the "attach" link or button in your open message to append the photos and scanned messages to the e-mail. This action causes a box to automatically appear, which allows you to locate and select your desired photos and messages. Once you've selected the file you would like to attach, click a button like "Done" to complete the link between your files and the e-mail. Alternately, some mail applications, such as Mac OSX mail, allow you to click and drag the files to the body of the message to create the attachment. If you need further instruction on creating an attachment, see your e-mail provider's "Help" or "FAQ" page for guidance.
•4
Click the "Send" button in your e-mail message to send your photos and scanned messages. The e-mail may take longer than normal to complete the delivery process, depending on the number and size of the files that you are sending.
10/20/2010 10:34:54 PM • Dell Photo 964... • Answered on Oct 20, 2010
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I keep getting scan applications are being

Do you get a message "click HERE to install the downloaded software" ? If so, click it to install the software.
10/15/2010 7:56:44 PM • Dell Photo 964... • Answered on Oct 15, 2010
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I no longer have a dell printer. the problem seems

uninstall the printer drivers etc, if this does not work then try the following:

(at your own risk)

click start
regedit
HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
Windows
Current Version

In the window to your right, leave the default, select the rest and delete.

restart pc. that will have sorted the problem
10/15/2010 6:40:02 PM • Dell Photo 964... • Answered on Oct 15, 2010
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Lost my disk need to

Go online to Dell website and look for the driver to download for your model printer. Most of the time when you connect the printer to the computer- the computer already has pre-installed drivers that will automatically recognize the printer.
10/12/2010 7:23:01 PM • Dell Photo 964... • Answered on Oct 12, 2010
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