20 Most Recent KitchenAid 30 in. KECC506R Electric Cooktop Questions & Answers

Turn off the power to the appliance. Squirt WD40 liberally all round the knob, trying to get it in behind it. Wiggle the knob and press it down and up if possible to let the WD40 oil work in to the dirty or stuck joints. Leave for a few hours and wiggle it again to see if its loosened up.

Possible this is an error due to a protection and so it cannot switch on the cooker/oven. remove power off and check the coils, check for leak to the body of the oven , if so it can trip on protection.Also check the sensors- thermistor sensors. Check for insulation failure and insects that are trapped.finally check the control panel for moisture and if so dry the panel and reconnect the connectors once again.

To lock and unlock the cooktop follow the following instructions:

To Lock Cooktop: Touch and hold the CONTROL LOCK/
ALL OFF keypad for 5 seconds. After 5 seconds, CONTROL
LOCK will glow red, indicating that the cooktop touch controls
are in the lockout position.

To Unlock Cooktop: Touch and hold the CONTROL LOCK/
ALL OFF keypad for 5 seconds.

Hi there.
It depends on the depth of the scratches. For minor scratches I normally use a cheap toothpaste and a fine soft cloth. Polish compound and a polish machine can be used on deeper scratches.
Iceman.

You may have melted the bottom of the pan you were using into the glass. Copper bottom and alum pans sholdnot be used at high temps on a glass top. (never use porclin or glass pots)High temps can etch(mark or discolor) the glass.

From the manual, page 7:

To Unlock Cooktop: Touch and hold the CONTROL LOCK/
ALL OFF keypad for 5 seconds.

some of the coiled eyes have two coils(elements). one of the coils can burn into at any point around the element rendering it useless while the other can still work. when you lift the glass top you will see the elements are shaped like springs. the elements metal is very britlle.it is you have to replace the entire eye to fix it. the coil most likely had a very gap in the break and acted like a short making and breaking connection until the gap was too wide then nothing. easy fix. just replace the entire eye (power UNPLUGGED!!!) match the old wires with the new part as you take the old part off. I mark them even with a sharpie. it has 3 to 5 wires on that plug into the eye unit. estimated cost for the part online is about 40 to 65 bucks.

Hold the button down 5-6 seconds and it will go off...then to cut on...press down again for 5-6 seconds and it will come back on.

Have you tried using a razor blade scraper. Also I have found Ceramabrite cooktop cleaner to be a very good product. There is also a less abrasive scouring pad available specifically for glass cooktops.

Mis-wired or the new control panel is faulty. Call them back, it is under repair warranty. The parts aren't cheap! https://www.searspartsdirect.com/model/41v4g0ja62-000593/kitchenaid-kecc667bbl01-electric-cooktop-parts ..

igniter failed

Almost certainly the switch, not the element, Had the same problem on a different stove - went to 10 no matter what the knob was set to. Here is a parts list, you should be able to get the part from a local appliance part seller. I used ReliableParts in my town. https://www.partselect.com/ModelSections.aspx?ModelID=815598&ModelNum=KECD805HBL3&mfgModelNum=&ManufactureID=3&Selected=ZPGZLZRB&Position=2&mfg=Whirlpool&Type=Cooktop&Mark=2

They go under the counter and they are screwed in place

How to Install Cooktop