20 Most Recent Kenmore 21.7 cu. ft. Top Freezer Refrigerator with Acceler-Ice 3xi Ice System Questions & Answers

if the wire is green i would suspect it to be a safety ground yo attach where the fan mount attaches to the body of the refrigerator. this is assuming the original fan only had a two wire hookup. Ed

Kenmore 21.7 cu.... | Answered on Dec 28, 2012

you most likely have a defrost problem.or a clogged drain.you need to check your defrost heater defrost timer and thermostat.if ice is formed over drain then you can unclog drain with hot water.you will see when it is unclogged,water will run down drain without running over into bottom of freezer.

Kenmore 21.7 cu.... | Answered on Apr 18, 2012

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If you still have trouble GO HERE:


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Leo Ponder

Kenmore 21.7 cu.... | Answered on Sep 10, 2011

Hi and welcome to FixYa, I am Kelly

If you have noticed sheeting of ice either in the ice bin or on the bottom of the freezer compartment ANS the rubber ice maker fill tube in the back of the freezer is frozen with ice.... the problem is the inlet water valve is bypassing water when it supposed to be shut off. (Common failure)
Often when the rubber tube freezes in the back it will cause the tube behind the unit to either leak on the floor or blow out of the connection to the rubber fill tube.

Additionally.... you mentioned that the ice-maker would start working if you raised the freezer temp. Feel the chassis of the unit where the freezer and refrigerator doors close. It should be warm but not really HOT to the touch. If it feels rater hot to the touch... you need to remove the rear cover and clean the lint from the condenser coils and fan.

Also do this test... Depress the freezer door light switch. Watch for the light to go out. If the light does not go out there is probably a failed door switch. The switch will have 3 terminals. One terminal marked "C" will always have power on it. The other 2 terminals one goes to the ice maker and is powered only with the door closed. The last terminal goes to the light and is powered when the door switch plunger is extended.

Reach back and touch the back wall / evaporator acess panel and feel for blocks of ice. If it is blocked with ice it will restrict the airflow / the freezer warm slightly and the ice maker themostat does not reach 14 to 16 deg F to start the ice harvest cycle. Should you discover a block of ice on the evaproator coils do a manual defrost by unplugging the unit, directing a fan into the freezer compartment for just over 2 hours with the freezer contents removed. (Makes a water mess so be ready) After the manual defrosting session... reload the freezer, plug the unit in ad return it to normal service. After 6 - 8 hours check for ice production. If you have ice production now... you most likely have and automatic defrosting problem where as the defrost cycle is terminating early or the defrost heater and / or defrost themostat is not working correctly.

Thanks for choosing FixYa,

Kenmore 21.7 cu.... | Answered on Apr 24, 2011


Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold


Kenmore 21.7 cu.... | Answered on Dec 27, 2010

Your defrost system is at fault.
Most likely the defrost terminator thermostat attached to the freezer coil.
Could possibly be a bad defrost timer.
I would have to have the exact model number to be more specific.

Kenmore 21.7 cu.... | Answered on Sep 29, 2010

Actually your evaporator drain is clogged, take your freezer back panel off. At the bottom there is a drain hole, stick a flat head screwdriver and see if there is something blocking the drain hole. You will have to defrost your fridge first. Good luck!

Kenmore 21.7 cu.... | Answered on Aug 20, 2010


As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...





Kenmore 21.7 cu.... | Answered on Jun 03, 2010

The water inlet solenoid is the culprit. It lets water into the icemaker and water for the dispenser. Follow the waterline to the back of the frige and it ends at the water inlet solenoid. Note the 2 solenoids built into 1 part. Replace this part and you are done. Don't forget to unplug frige and turn off the water before you replace this part. EZ FIX...

Kenmore 21.7 cu.... | Answered on Mar 29, 2010

I want to buy company second refrigerator pl.give me ahmedabad location

Kenmore 21.7 cu.... | Answered on Feb 11, 2010

there s a adjustment but it only controls /like 1 to 2 oz of water . its prbably the ice mker unit or the water valve . .. ice mker tell water how long to let water in and if valve is bak it might not shop off causing water fill . change water valve first . then ice maker if needed .. icemker might have a bad tray and some cubes do not drop / if so next fill will over fill causing problem . mm

Kenmore 21.7 cu.... | Answered on Dec 07, 2009

Sounds like you are not going to use the automatic icemaker, so I would remove the whole icemaker unit which will include disconnecting the wire harness behind the icemaker which will shut off power to the icemaker and will also give you more storage room in your freezer compartment.This will not harm the refrigerator or the icemaker, you could also disconnect the waterline if you want.Please note that this solution applies to the top freezer,and bottom freezer style refrigerators only thatt DO NOT have dispensers through the door. Good luck !

Kenmore 21.7 cu.... | Answered on Dec 02, 2009

The width of the refridgerator is
32 7/8 in.

Kenmore 21.7 cu.... | Answered on Oct 28, 2009

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