20 Most Recent Brother IntelliFax-1860C All-In-One InkJet Printer Questions & Answers

what kind of services you need?

What happens when you try?

this error is a part that caps the printer head when noy being used needs seviceing

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the cartridge is not put in good. make sure the tab that the ink came with is put in good then make sure the cartridge is clicked in all the way till the end. Then do a cleaning and a test run. Then you should be fine. If this does not solve your problem post to me and i will instruct you futher
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I have 1860 fax machine. It says that the black cartridge needs replacing. I buy a new cartridge and put it in and is says to install a black ink cartridge. I reinstall the cartridge several times and it says to install a black cartridge. Any help before I smash this piece of **** fax machine in the driveway?

Here's a link to the Intellifax Quick Setup guide. Look at page 3 for instructions on adding paper...

http://www.brother-usa.com/ModelDocuments/Consumer/Quick%20Setup%20Guide/QSG_IntelliFax_1860C_EN_357.PDF

If it is a fresh ink and all carts have ink, you can unplug the machine and plug it back in while you hold the stop button for a few seconds after it powers up.That usually clears the error.

You can use the reports button or menu button to reports, and print out the user settings list. It shows where the settings are, and what they're set on. In fax setup you can select frequency of report printing, but the Brother machines always give a printout if a fax fails.

cannot receive ,send or copy,on my brother 1860c fax

The machine detects the ink by shining a light through the rib in one edge of the ink cartridge. Apparently yellow is close enough to nothing at all, that the sensors get a little out of whack. Here's how to reset the sensors:

1. Get a dinner plate or something to set the ink cartridges on, that won't absorb ink, and is easy to wash.
2. Unplug the machine's power.
3. Open the machine and remove all four inks, setting them on the plate.
4. Close the machine.
5. Plug in power.
6. The machine will begin it's start-up procedure and complain about the missing inks. It will tell you to replace one specific ink first (black, I think).
7. Follow the instructions on the display, installing one ink color at a time. When all four inks are in, it should be OK.

Use Brother inks. They have a little black floater in that rib, and some of the aftermarket inks have had a problem with the floater sticking.
There may be another problem causing this. The ink may really be low, or the sensor board may be off its mounts in the machine. But the routine above is quick & easy, and it fixes the problem more than half the time. You can't run without any of the colors, because that means air bubbles are getting into the ink tubes, and that can lead to dried ink blocking the nozzles.
This is unrelated, but when you peel the sealing tape from the bottom of the ink ctg., do it slowly. Brother has found that sometimes, when you strip the tape off too fast, a little glue remains stuck in the nozzle, blocking it. If that happens, dig the glue out carefully with a pin & it will be fine.

Does it work when you press speaker/hook and manual dial same fax number you are trying to program

It sounds like you are adding digit needed for outside line when it is in fact a direct/dedicated fax line, that needs it not (or vise versa).

Are you printing a report of rapid/speed dials that you set to ensure the number you put in is correct?