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Here is the info you requested on a reset. We may have other issues including the formatter.
HP LaserJet 3005 Cold Reset
A cold reset unlocks menus that have been previously locked and sets all control panel menu items (including EIO settings) back to the factory defaults. However, it does not clear the values in the SERVICE menu (such as the serial number and page counts).
NOTE Before performing a cold reset: print a menu map and a configuration page. Use the information on the configuration page to reset any customer-set device configuration values that the cold reset procedure changes.
1. Turn the device off.
2. Turn the device on. When the memory count begins, press and hold the [SELECT] button. Continue holding down the [SELECT] button until all three device control-panel lights flash once and then remain on. This might take up to 10 seconds.
3. After the message SELECT LANGUAGE appears on the display, press the [UP] button or [DOWN] the button until COLD RESET is highlighted.
4. Press [SELECT] . The device performs a cold reset and then continues its power-on sequence.
5. Check all I/O settings and reset any customer-set device configuration values.
If that fails try this info:
The formatter Part # is Q7848-61002
Formatter Questions and answers Forum:
http://www.fixyourownprinter.com/forums/laser/54166
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