20 Most Recent Motorola Mobility Q Questions & Answers

Please check with your provider and check the accounts.However if you are able to dial calls then it is best to take a second opinion

Motorola... | Answered on Jan 17, 2012

You need to try Silica Gel Packets to dry out your phone. There was a good article on associatedcontent.com that explains how to dry a wet cell phone, iPods, or any electronics.

You need to place your cell phone in a zip lock bag with Silica Gel Packets. Silica Gel will remove all the moisture from the phone and its components, something air drying will not do!

Just Google "Silica Gel Packets" and you will find several companies selling these products. There is also a web site called: http://www.SilicaGelPackets.com that has them.


Motorola... | Answered on Mar 16, 2011

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Motorola... | Answered on Aug 30, 2010

This is a service that you normally have to pay a little extra for. Contact your service provider, or check your account on their website. They will be able to give you the correct details. Each phone company operates a little bit differently than the next.

Motorola... | Answered on Aug 14, 2010

First you need to setup your network profile from messaging. Motorrola are designed to match pre-fix operator. You can override them by getting short tips over "Google search "

try to find how to setup email account in motorolla q in google, you will get heaps of reply

let me know buddy if this can help you.

Dhaka, Bangladesh

Motorola... | Answered on May 24, 2010

Hi,when you Swing open the hinged door, lift out the battery by prying up the left edge and gently detaching it,its really tight just stick something like a flat screwdriver under one of the sides carefully and lift up a little.problem solved

Thanks and take care

Motorola... | Answered on May 04, 2010

go to the setting>restore/ fectory reset/ clear memory>enter the password 0000/ 1234/ 1122>ok it will work if it is not working yet then the problem is in your network sim

Motorola... | Answered on Dec 04, 2009

remove the battery and put it back then on the phone.am sure it will work

rate this

Motorola... | Answered on Oct 29, 2009

It might be the last 4 digits of your current telephone number, or it is "0000". It might also be the former person's last 4 digits of their telephone number.

Motorola... | Answered on Oct 26, 2009

Take a backup of your data and reinstall the firmware. Sometimes the firmware gives trouble for no reason and has to be reinstalled. Are you accessing the net? Use an anti virus prog to avoid such happenings in future.

Motorola... | Answered on Oct 20, 2009


There could be some changes made on the settings, if yu have forgotten the recent changes on the settings, better to do a reset to the unit, it will restore the default factory settings,

Hope this helps

Motorola... | Answered on Sep 15, 2009

A good hard reset of this phone should shore this up as the software inside got corupted somehow take it to your carrier to proform this stem most likely they will do the hard push for free.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Motorola... | Answered on Aug 09, 2009

change the battery....

Motorola... | Answered on Jul 14, 2009

The iPhone doesnt accept Object Push Profile, which is the Bluetooth profile that allows contacts to be transfered from one phone to another. You have a couple of options: 1) visit the store from which you got your iPhone or a core AT&T store; they will hopefully have the necessary equipment to move your contacts. 2) Import all of your contacts on your Motorola Q to Outlook or Outlook Express and then Export them from Outlook to the iPhone through iTunes.

Motorola... | Answered on Jun 27, 2009

you should be able to adjust the file type at the bottom of the window to view everything. and also you can play them with wmp!

Motorola... | Answered on Jun 23, 2009

Issue with Microphone...Just clean softly with brush at Mic reciever in your mobile. your issue would resolve. Otherwize you need to contact service center.

Motorola... | Answered on Mar 04, 2009

does your phone have memory card inside? if so try to remove card and try again. post results. Cheers

Motorola... | Answered on Mar 03, 2009

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