20 Most Recent Fargo Persona C30 Thermal Card Printer Questions & Answers


Ribbon breaks on those older models are usually traced back to only a couple of things.

1. The ribbon-type may be set incorrectly in the printer driver. The C30 and C30e color ribbon type if doing single- or dual-side printing in full-color is #044200 - YMCKO; the ribbon type if doing dual-side printing with full-color front and black-only back is #044210 - YMCKOK. Open the driver, then "Printing Preferences", select the "Device Options" tab and verify that the ribbon type setting matches what you're using. Note that you can only make a change to the setting if you have sufficient (Admin) Windows privileges.

2. There is a mechanical issue with the printer, where an o-ring is broken, or the head-lift motor has gone out. Either is very bad, as the printer has long been out of production and parts are no longer available. (But you can contact us for a replacement - new or refurbished!)

Good luck!

Fargo Persona ... | Answered on Nov 21, 2017


There are no lubrication points on these printers. They were discontinued many years ago, and are out of support by the manufacturer. It squeeks because it is old and worn, and the only permanent solution will be to replace it with a current model.

Fargo Persona ... | Answered on Aug 21, 2015


Hi,
Every required driver can be downloaded from this tool: Driver Update Software.
Hope this helped
Donald

Fargo Persona ... | Answered on Jan 05, 2015


I am having the same problem. Hopefully changing the ribbon will resolve this. I am going to try it.

Fargo Persona ... | Answered on Apr 22, 2014


http://www.hidglobal.com/drivers?field_brand_tid=2&product_id=15286&os=All

Fargo Persona ... | Answered on Jan 12, 2014


Welcome to FixYa!

Solution to loud noises:


Check the ribbon cartridge and ensure that the cleaning roller is properly installed and rolls smoothly

inside the cartridge. Then check the plate underneath the cleaning roller and verify the 4 pins are seated properly.


Solutions to blurry prints:



1. Make sure the printer has the latest firmware via the web. >> Click Here << to download the latest firmware (Look for "Persona C30e Firmware_Windows/Linux 4.3.0.1 "). The firmware upgrade file is packed in zip file. Extract it to a directory of your choice.

>> Click Here << for an instruction on how to upgrade the firmware. When being prompted to locate the "upgrade file", browse to where you extracted the firmware upgrade file.


2. Calibrate the ribbon sensor. If you have completed these 2 steps and the printer still prints out faded or light cards,



3. Try a new power supply. Part# (E000480). Note: Please verify the proper power supply is being used.


Thank you for using FixYa!

Fargo Persona ... | Answered on Dec 19, 2011


Have you checked the type of ribbon selected?
The best you could do is check the ribbon sensor if it's not occulted!

Fargo Persona ... | Answered on Aug 16, 2011

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