Motorola Mobility Q Smartphone - Answered Questions & Fixed issues

It will depend on what software you're running on the computer, but if you have Windows 7, just connecting the phone via the USB cord should bring up an option menu (after the computer searches for and installs a driver for your phone) which allows you to "download pictures" or "view files". Even if the menu doesn't pop up, you're phone should still appear on your computer as an external drive. Simply open the drive, and look in a folder called DCIM for the pictures.

Motorola... | Answered on Jan 21, 2013 | 38 views

To make your GPRS working you should first need the settings for it.You cannot set it.Your network provider should give the default gateway address for it.Then only you can use it.
If you already have set the GPRS setting and now if it is not working because the network service provider would have changed the gateway Ip address.You have to again set the new one.

Please call your network service provider and ask him to send the GPRS settings for your mobile.He/she will ask for the mobile model and send you the appropriate GPRS setting.You will get the settings as an SMS.go to iIbox and save the setting...

Now you can work with it.Your phone has no issues with GPRS.Only network service provider has to give the correct settings.

Please do rate the solution if the issue is resolved or post a comment for further assistance.

thank you for using fixya have a nice day:-)

Motorola... | Answered on Sep 02, 2010 | 51 views

try pressing holding down the silver button in the middle of the directional pad and the power button together until you get to the master reset menu.

Motorola... | Answered on Feb 01, 2010 | 2,551 views

it can't be done, inless those songs are a minute long. but you can go to and make your own from the music you have already in your my music folder and create a ringtone from there and give it your phone number and it will sent the ring tone you made to your phone(don't worry about safty thod because it compleatly safe i have done it a million times)and you can also choose from already made ringtones and pics people put on there.
glad to help.

Motorola... | Answered on Dec 23, 2009 | 37 views

you can turn off your internet or gprs so it wont always automatically connect to the internet.

Motorola... | Answered on Sep 28, 2009 | 196 views

Sir you have to activate mms on your for picture messages contact alltel for activating mms thanks

Motorola... | Answered on Jun 01, 2009 | 722 views

maybe you are dowloading to Phone ram. you need to dowload to memory stick in it (if the phone has got one)

Motorola... | Answered on May 30, 2009 | 285 views

The following link will take you to the Motorola area where you can then choose the model series and then your particular phone:

Once you go there, then on the right you'll see the "Select Your Phone" choose the "Q Series" and then you'll have to decide which exact model you have. Once you click on the particular model you have, you'll see the different areas under "Additional Resources" such as "Quick Start Guide" etc.

Best of Luck and let me know if I can be of further assistance.

Motorola... | Answered on Apr 24, 2009 | 128 views

Check if its the right battery because it might be the wrong one

Motorola... | Answered on Apr 02, 2009 | 70 views

at first you must have a cell phone which supports all the formats of your library music files. Next step is to connect your phone to PC using the FILE MANAGER (supplies with your phone). Install this program to your PC, connect your phone to it, run FILE MANAGER and start to manage your files! 

Motorola... | Answered on Jan 15, 2009 | 41 views


Motorola... | Answered on Jan 08, 2009 | 55 views


Motorola... | Answered on Aug 22, 2013 | 503 views

All you can do is a battery reset. Important thing for battery reset is to always make sure unit is on. Remove the battery. Wait 10 sec and then put it back in. Other then that check your warranty status.

Motorola... | Answered on Oct 25, 2008 | 103 views

use mobile cable and software to download the music

Motorola... | Answered on Feb 11, 2009 | 44 views

Try this

When you have the email downloaded on the Q, go to File Manager and navigate to \Application Data\Volatile. You will see your attachment there - click Menu\File\Copy To.

Then, navigate down to your Storage Card folder (or into a subfolder, if you like), and hit Done.

Motorola... | Answered on Dec 09, 2008 | 200 views

There is an option on the settings for word recognition, Try going to start>settings>more>more>text input settings>uncheck text prediction.

Motorola... | Answered on Sep 30, 2008 | 94 views

i would recommend to sync device and clean storage (aka wipe device).

Motorola... | Answered on Feb 12, 2008 | 65 views

Its called Windows Device Centre> Should be listed in Control Panel. Please find a link below for help

Motorola... | Answered on Feb 11, 2008 | 25 views

dear jmoore, first of all i would like to check you message settings. There are multiple parts in it. check your message center number. if you dont know it ask you service provider. You also have to put reply via same server to 'NO'. I assume you are in proper service area.

You might also like to get your hardware checked for any signal problems with your cellphone. You can also try to send it on multiple networks to see if it works. And if it does on some networks then it means theres nothing wrong with your cellphone. Recipient inbox could be full. You should also delete all the pending messages from your outbox to solve the problem.
It that doesnt work there is no way except taking the phone to your nearest cellphone shop.

If that has helped you please press 'fixya'

Motorola... | Answered on Nov 30, 2007 | 88 views

All you can do is a battery reset. Important thing for battery reset is to always make sure unit is on. Remove the battery. Wait 10 sec and then put it back in. Other then that check your warranty status.

Motorola... | Answered on Apr 25, 2008 | 326 views

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