20 Most Recent Sony Cyber-shot DSC-T100 Digital Camera Questions & Answers

If you have not tried another USB cable do so. Another solution if the camera won't connect to the PC is to use a card reader. They are cheap and usually have the ability to read several different card types including Sony memory stick, SD, SDHC and compact flash.

Sony Cyber-shot ... | Answered on May 19, 2019

I had the same problem, however mine was showing a slightly different error message it was E:62:11. Anyway a few of the websites online had postings from different people who had experienced the same problem, and they said to hit the camera lightly on the side where the cameras battery is located. I tried this right after I turned the camera on while the camera was booting up and it worked. So you can try doing this -- hopefully this helps

Sony Cyber-shot ... | Answered on Nov 25, 2018

I think you can make a very good case for the geek squad being unable to completely fix the problem, or it would not have come back. You may have to take it up with progressively higher levels of management, and maybe even threaten to contact local news media that comes to the aid of consumers. Once in a while there's little you can do but give up, but make no mistake... if they don't help you, they want you to give up and go away! Whether you get them to make a fix or not will largely depend on your tenacity in being a "squeaky wheel", if you know what I mean. Good luck!

Sony Cyber-shot ... | Answered on Jul 03, 2017

is there any plug for AC ? try work with AC. if nothing happens looks like mainboard.

Sony Cyber-shot ... | Answered on Jun 25, 2017

E:61 means

Difficult to adjust focus
(Cannot initialize focus) please check
lens block assy is your camera initialize the focus means at the time of starting your camera lenze is move forward & revirce if no then chang lenze block assy

Sony Cyber-shot ... | Answered on Dec 04, 2014

its the vibration canceling unit, i had the same problem.
if you have good hads you can fix it.( on your oun risk)
1) disasamble the camera, you will see black plastic box inside, this is he lens unit.
2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly
3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws.
you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake)
4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart.
remove one of the pins on wich it slides, and take the lens and the magnet out.
5) reglue the magnet and reasemble the camera.
6) power up and test, for me that solved the problem

if you need more help you can mail me at adisarit(et)yahoo(dot)com

Sony Cyber-shot ... | Answered on Nov 07, 2013

Press the HOME button, select the toolbox icon, then select the fourth menu item.

Sony Cyber-shot ... | Answered on Apr 19, 2013

Press the HOME button, select the toolbox icon, then select the fourth item on the menu.

Sony Cyber-shot ... | Answered on Apr 19, 2013

You need CHARGER, BATTERY (BC-CSGC) for DSC-T100 and its available in Sony Accessories Store with part number 148017521 for $52

Sony Cyber-shot ... | Answered on Mar 19, 2012

You can download the manual and more here. You'll want at least the Instruction Manual and the Cyber-shot Handbook.

Sony Cyber-shot ... | Answered on Oct 25, 2011

This is the sony support page for your camera, you may find the fix here:-


Sony Cyber-shot ... | Answered on Sep 17, 2011

sorry to say this friend....u have inserted an incompatible battery in your camera
that is why the message "for use with compatible battery only" keep showing up whenever u switch on your camera

so u got to replace your currently installed battery to the compatible battery of your model

so i have searched the web for your model's compatible battery list...just check with it in the below link


even check with your sony cyber-shot model's manual for compatible battery info

in case if you have lost your manual friend...below is the link for your model's manual download


"feel free to ask further help friend....am here to guide u based on cameras:-)"

Sony Cyber-shot ... | Answered on Aug 27, 2011

You could try to reset the camera back to original factory settings .
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual
Using a RESET button
1.Locate the RESET button on the camera.
2.Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
3.After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
1.Turn off the camera.
2.Remove the battery pack.
3.Remove the button-sized lithium battery.
4.Allow the camera to remain without power for 30 seconds.
5.Reinsert the button-sized lithium battery.
6.Reinsert the battery pack.
7.Turn on the camera.
If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required. Click HERE for available service options.

Sony Cyber-shot ... | Answered on Jun 25, 2011

Oh yeah???!!!

That's a terrible thing to contract!

I don't envy you!

Sony Cyber-shot ... | Answered on Jun 16, 2011

Touch [HOME] to bring up the main menu. Select Settings (toolbox icon). Select the "A" icon. Select the desired language.

Sony Cyber-shot ... | Answered on Jun 13, 2011

According to the user manual, there were only drivers to support Windows 2000 and Windows XP any way, so no great loss.

The camera is probably supported by default in Windows 7.

To find out if this is the case, you should try using Picasa to download the pictures off of your camera.

Picasa is a free download from Google and has many cutting-edge features for picture management. I think that you'll like it.

  • Download Picasa from their web site (click here) to your Desktop
  • Once the Picasa file has completed downloading, Open the file and follow the directions displayed.
  • Once you have Picasa installed, connect your Olympus camera. Picasa will recognize that you have connected the camera and ask you how you want to proceed.
  • Have Picasa copy the images from your camera
  • You can then use Picasa to handle the photos from your camera.

Let me know if you have any questions.
Thanks for using FixYa and Happy New Year!

Sony Cyber-shot ... | Answered on Jan 03, 2011

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