tried to install the machine, twice it has come up with ink system failure, book suggests may be sensor problem.
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Posted on Dec 15, 2016
I keep getting an error message stating yellow ink is empty, even though I just installed a brand new HP ink cartridge. There is also ink remaining in the previous yellow cart. Spent almost 3 hrs with HP online chat tech which resulted in them telling me it was a hardware issue and oh, by the way, your warranty expired two months ago. Want to buy a new printer? Have checked for solutions on-line and the best I have been able to do is reset by removing the power cord, holding down the OK and Help buttons while replacing power cord. Will then show yellow cart is almost empty and allow me to print one picture before the empty ink cart message displays again. Can anyone help
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Posted on Dec 15, 2016
WEP/WPA Passphrase ? Linksys router from laptop to C7280
Received a new HP Photosmart C6380 All in one wireless. Settin it up it calls for a passphrase. Where do I get the passphrase. I have looked on the router and in its booklet. No passphrase.
Posted on Jan 08, 2010
MY HP C6180 ALL IN ONE SAYS INK SYSTEM FAILED,ERROR CODE 0XC18A0401 CAN U HELP?
There is one fix for the 0x errors and it doesn't always work but this is the only option.
Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!
Posted on Jan 29, 2009
Ink system has failed. Unable to copy, receive faxes, or print.
Error: Oxc18a0201
Turning Power on and off again does not work.
I do not know how to purge ink and I got a new set of Ink cartridges.
Please help me understand how to purge and release air build up.
thanks
Hello rjjgraphics.
This is a serious hardware issue in the unit and in most cases , the unit needs to be replaced, so there is a less chance of the issue getting resolved.
Thx
All the best
Posted on Oct 09, 2008
At least once every couple of days, I have to reinstall the printer because it keeps "disappearing" as a printer option. The HP website is no help. Just got an error message for the first time. Said that "HP was aware of the problem" and gave me an option to click for more info. I did and it took me to HP website, but not to any additional information. Suggestions?
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Posted on Dec 15, 2016
an older friend has a problem, can't fax and the machine gives the following note: "Image on Fax send report is set to off. An image on page 1 will apppear here for faxes that are sent as scan and fax"
I am not on site - she claims she is faxing the way she normally does. Can anyone give suggestions. Is there a button or something she may have pressed?
thanks
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Posted on Dec 15, 2016
HP PHOTOSMART C7280 ERROR 0xc18a0001
Follow the steps carefully from the front panel of the All-in-One.
1. Get the unit into the “Support Menu” by following the steps given below.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Now Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Now the Display should say “Support” and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says “System Configuration Menu”.
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11.Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12.To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
Posted on Sep 12, 2009
Manual for HP Photosmart Plus B209a-m
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Posted on Dec 15, 2016
Ink System Failure!! It says: 0xc19a0023 and 'Turn printer off an then on' But when I do what it says... it just says the exact same thing when I turn it on again! Ah!! Thanks for your help!
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Posted on Dec 15, 2016
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