Top 20 GE Security Simon 3 Wireless Home Security System Questions & Answers

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I keep getting a false allarm from one of my

Double check the alignment of the sensor and magnet, the house may have settled and the alignment may have changed enough to show the fault / set the alarm off. There should be a notch or series of notches on the transmitter, make sure the magnet is centered on that. Also make sure the gap between the two is as small as you get it and still able to operate the windows (both vertically and horizontally). If all that checks out, you could have a tamper switch (GE uses a spring to hold it down) that is not getting fully depressed. or, you may have a bad transmitter. If it is the spring, you may be able to stretch it out a little to ensure good pressure on the tamper switch.
1/29/2018 3:51:03 PM • GE Security... • 153 views • 0 helpful votes
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I recently installed a GE

Check the outlet to ensure it :1- has power , 2- is not a switched outlet. Check your wire connections to ensure they are secure. If all of the above are good, the transformer may have shorted when disconnecting. Use a voltage meter on the transformer terminals and the AC scale, check the output of the transformer.
4/27/2017 6:51:03 AM • GE Security... • 954 views • 0 helpful votes
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Low battery and Phone communication failure

Check that you are not using an app that is continuously accessing the internet and communicating with a server for some reason that is using the phones WiFi or mobile channel. This will drain battery life if incorrectly configured etc ( i.e selecting access to your location, services and other info )
4/2/2017 2:33:03 AM • GE Security... • 1,091 views • 0 helpful votes
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Where can I buy only the magnet for the door sensor?

The short answer is eBay. your best bet is to buy a set. 1 contact, 1 magnet. For example https://al.ly/6Xkrws
9/26/2015 3:38:04 PM • GE Security... • 326 views • 0 helpful votes
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How do you remove the control panel on Simon 3?

There is a couple steps in removing this panel. First, unplug the unit and then locate the tab on the top of the unit, it has to be pushed down. When the tab is pushed down the first faceplate should drop down, exposing the keypad with the menu options. Second, you need to get a small flat head screwdriver and put it under the clip at the top of the panel. You can locate it by finding where your pushed the original tab down; it's right below that. Once you have your screwdriver under the small clip, push the clip up and pull the 2 faceplate towards you. Finally, after the second plate is down, unscrew/unplug the wires from the panel, unscrew the mounting panel and your done! Beware, depending on how your alarm is hooked this can cause a short to your household telephone lines causing them not to work!
8/30/2014 5:56:01 PM • GE Security... • 325 views • 0 helpful votes
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How do u reset the passcode on the ge simon 3 system.

There are many kind of passwords: master, dealer, user 1,2,3,4 and panic code. You have to enter to the programing mode the default is 4321 if this does not work you have to get the code from the company who sold it to you, so you can entrer the access code level which is the first section that appear once you have enter the right installer code after you reach the system programing section. Ouhsin the OK let you in using the arrow to scroll down let you go to other sectio of the program the OK is the enter button
8/2/2014 11:48:30 PM • GE Security... • 354 views • 0 helpful votes
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What is the number that should be programed into the simon 3 security system for the central monitoring system?

To clear the tamper enter the code and off twice in a row. The central station number will be given to you by the company monitoring your alarm which will cost you between $29 to $49 a month
8/22/2014 10:58:42 AM • GE Security... • 173 views • 0 helpful votes
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I have a adt simon 2 alarm system which is no longer monitored by adt. I accidently pressed the phone test button twice and now it continually beeps. How can i cancel the phone test, I've tried ever

Get the front cover open by pushing the tab at the top of the panel down while pulling on it. When the cover is down enter the 4 digit master code using the red numbered keys. On the left you will fine a small menu that list different "options". You want to turn "option 1 off." To turn off option 1: Hit the delete key then the option button one time for option one finally push the bigger button in the left bottom corner. I think it's labeled enter or something to that effect. You can listen to the prompting of the panel to know exactly which one to push. After that close the front flap and no more beeping will happen. You will still get the siren in the event of an alarm but trouble conditions and entry exit beeps will be no more. I hope that helps!
6/19/2014 10:51:48 AM • GE Security... • 556 views • 0 helpful votes
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Low battery mess changed it and still continues to beep how do i fix

Power your system down first. Plug in the battery, the panel should beep, then plug in the AC power. If the panel doesn't beep you might have a bad battery. If the panel powers up after the battery then AC power reset your time and the beeping should stop.
5/16/2014 12:30:20 PM • GE Security... • 770 views • 0 helpful votes
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How do I program a

how do you program what. you did not finish your question.
6/9/2014 10:21:10 PM • GE Security... • 48 views • 0 helpful votes
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Replacement system battery

System was made by Ness under contract for FAInesscorporation.comTo get the below photos at a better quality and all in one (pdf) file - on how to remove the cover of an FAI Security Guard version 1 and version 2 go here: (if below link is not clickable - just copy / paste into browser)https://www.mediafire.com/file/3wsrux1fx19770h/18_photos_in_a_pdf_document.pdf/fileimage01-5ztydxqv21qcjh1qf3tfcuoh-d-14.jpgimage02-5ztydxqv21qcjh1qf3tfcuoh-d-20.jpgimage03-5ztydxqv21qcjh1qf3tfcuoh-d-21.jpgimage04-5ztydxqv21qcjh1qf3tfcuoh-d-22.jpgimage05-5ztydxqv21qcjh1qf3tfcuoh-d-23.jpgimage06-5ztydxqv21qcjh1qf3tfcuoh-d-24.jpgimage07-5ztydxqv21qcjh1qf3tfcuoh-d-25.jpgimage08-5ztydxqv21qcjh1qf3tfcuoh-d-26.jpgimage09-5ztydxqv21qcjh1qf3tfcuoh-d-27.jpgimage10-5ztydxqv21qcjh1qf3tfcuoh-d-28.jpgimage11-5ztydxqv21qcjh1qf3tfcuoh-d-29.jpgimage12-5ztydxqv21qcjh1qf3tfcuoh-d-30.jpgimage13-5ztydxqv21qcjh1qf3tfcuoh-d-31.jpgimage15-5ztydxqv21qcjh1qf3tfcuoh-d-32.jpgimage16-5ztydxqv21qcjh1qf3tfcuoh-d-33.jpgimage17-5ztydxqv21qcjh1qf3tfcuoh-d-34.jpgimage18-5ztydxqv21qcjh1qf3tfcuoh-d-35.jpg
12/4/2013 7:37:05 AM • GE Security... • 2,147 views • 1 helpful votes
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Just moved into home with GE 60-875 alarm system.

unit is not reading glass brake
11/3/2013 3:36:05 PM • GE Security... • 122 views • 0 helpful votes
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I cant find the control panel.

The Simon 3 is a "self-contained" system, meaning everything is in the keypad itself and there is no separate control panel with the circuit board and battery -- it's all in the keypad.
9/7/2013 5:09:46 PM • GE Security... • 54 views • 0 helpful votes
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Low cpu battery how do i fix it on alarm system

Open the system, unplug the transformer, disconnect one lead of your battery, reconnect the battery first, then the Ac if it says low battery still, then you need a new battery take the one you have go to battery plus get a new one, and reconnect it, it may still say low battery, wait for an hour for the battery to charge, disconnect the AC and battery again, reconnect the battery first then the transformer. It should clear the low battery.That battery is a 6 VDC 1,.9 Ah.
3/11/2013 9:50:01 PM • GE Security... • 5,606 views • 0 helpful votes
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Simon 3 calls out invalid when pushing done button

You need to contact the company that installed it originally and have them remotely restore the factory code if not you have to default your system to the factory code.
3/14/2013 7:44:22 PM • GE Security... • 101 views • 0 helpful votes
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Simon 3 motion sensor

If your motion detector act like a door it is because it has been program like a door, you need to go back to the program delete your sensor, and reprogram it with a group 17 , right now it's probably program as a group 13 ( instant)
2/11/2013 10:06:00 PM • GE Security... • 226 views • 0 helpful votes
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Door Chime will not say name of sensor

You need to activate the voice chime , option 2Get in to the program and enable that option.
2/20/2013 8:57:34 PM • GE Security... • 73 views • 0 helpful votes
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Changed battery on simon 3 monitor but now phone line is down

If, as you say, you just changed the battery and had no phones right afterward it's likely that you accidentally loosened the phone jack inside the back of the panel(accessible when unit is opened to change the battery). Remove and then re-insert the phone-jack clip, usually on a wide flat cable, and carefully tuck/fold the wires in the hollow area so no pressure is on the phone jack & wire;recheck phones.
11/25/2012 9:18:57 PM • GE Security... • 359 views • 1 helpful votes
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