20 Most Recent Sentry Fireproof Safe - Page 2 Questions & Answers

call brinks

The operating instructions on the ES20 as per the crappy manual:

Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
a. pre-set factory code 159
b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened

Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

If you repeatedly get an error code when entering your combination I would first ask if your batteries recently went all the way dead ? If yes then possible that the data for your combination was lost. In your user manual for your safe is a factory code for your safe. If you did not change your factory code when you set up your safe then this will work to get you into your safe. If you did change the factory code and do mot have that number either then the only way to get into your safe is to contact Sentry Safe customer ssrvice. They will be able to take care of you but it is a process.

Contact manufacturer to request assistance. https://www.sentrysafe.com/support/product-manuals https://www.sentrysafe.com/support/product-manuals

If you know the combination:

1) Turn the dial to the left a few complete rounds, then stop on 1st number.
2) Turning the dial to the right, pass up the 2nd number once, then stop on it on the next round.
3) Turn the dial to the left directly to the 3rd number then stop.

The handle should open now.

Use u tube.but you will find each safe is different.. mine is a sentry gun safe.. still lookinh

http://www.sentrysafe.com



mj

A good locksmith should be able to help you.

Maybe is time to replace battery?

If there is a reset combination it's unlikely anyone is going to tell you otherwise you would have free access to any other locked Sentry safe. A locksmith who deals with the brand or Sentry themselves will probably be able to do it for you if it's possible.

notify sentery or a locksmith

Try spraying some CRC Silicone lube down the door pivots and lock arms once you have the door open. Empty everything out of the safe before you close and lock it again in case you cant open it after...

may have been 8 bucks , but it's 12 bucks now.

check out www.sentrysafe.com ,

look on right side menu for "keys" and/or "combination" .